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-EN
01GB05INE-W960E.fm
ALPINE INE-W960A/INE-W960E INE-W960E_OM (EN)
Playback does not start.
• Disc is loaded upside-down.
- Check the disc and load it with the labelled side facing upward.
• Disc is dirty.
- Clean the disc.
• A disc not able to play back with this unit is loaded.
- Check if the disc is able to be played back.
• Parental lock is set.
- Cancel the parental lock or change the rating level.
Picture is unclear or noisy.
• Disc is being fast-forwarded or fast-reversed.
- The picture may be slightly disturbed, but this is normal.
• Vehicle’s battery power is weak.
- Check the battery power and wiring.
(The unit may malfunction if the battery power is under 11
volts with a load applied.)
Image stops sometimes.
• Disc is scratched.
- Replaced with a non-scratched disc.
If this Message Appears
Various messages are displayed on the screen during operation. In
addition to the messages telling you the current status or providing
guidance for the next operation, there are also the following error
messages. If one of these error messages is displayed, carefully follow
the instructions in the solution column.
System
USB current error.
• Abnormal current is run to the USB connector device.
- Turn the ignition key off, and then set to ON again.
- Attempt to connect another iPod/iPhone/USB memory device.
Unable to access the DVD drive.
The system will reset.
• An access error to DVD drive occurred for some reasons.
- The unit is rebooted automatically.
Unable to access the DVD drive.
Please enquire details from the service center.
• An access error to DVD drive occurred for some reasons.
- Please ask Service Centre for help.
Audio/Visual
Read error.
Please check the Disc.
• Scratched disc, contaminated disc/poor recording/disc
incompatible with this unit.
- Press .
- Change the disc.
USB device error.
• An iPod/iPhone that is not supported by the unit is connected.
- Connect an iPod/iPhone that is supported by the unit.
- Reset the iPod.
• A USB device that is not supported by the unit is connected.
- Attempt to connect another USB memory device.
• Communication error.
- Turn the ignition key off, and then set to ON again.
- Check the display by reconnecting between the iPod/iPhone
and the unit, using the iPod/iPhone cable.
- Check the display by reconnecting between the USB memory
device and the unit.
• Caused by the iPod/iPhone Software Version not being
compatible with this unit.
- Update the iPod/iPhone Software Version to be compatible
with this unit.
• The iPod/iPhone is not verified.
- Change another iPod/iPhone.
Region Code Violation.
• Disc does not match regional code number.
- Load a disc that matches the regional code number.
No data.
• There are no data in the iPod/iPhone.
- Download data to the iPod/iPhone and connect to the INE-
W960A/INE-W960E.
• There are no data in the USB memory.
- Download data to the USB memory and connect to this unit.
Un-readable song was skipped.
• A copy-protected WMA file has been detected.
- You can only play back non-copy-protected files.
• A sampling rate/bit rate not supported by the unit is used.
- Use a sampling rate/bit rate supported by the unit.
BLUETOOTH
Please check BLUETOOTH audio device.
• The BLUETOOTH audio device was not connected correctly.
- Check the settings for INE-W960A/INE-W960E and the
BLUETOOTH audio device and reconnect.
Please check mobile device.
• The mobile phone was not connected correctly.
- Check the settings for INE-W960A/INE-W960E and the
mobile phone and reconnect.
Unable to download phonebook.
• Phonebook failed to read due to mobile phone disconnection,
etc.
- Check the mobile phone connection, and then conduct
synchronising and adding again. (See page 50)
• The connected mobile phone does not support synchronising of
its phone book.
- Connect the mobile phone that supports synchronising the
phone book, then synchronise again. (See page 50)
01GB00INE-W960E.book Page 76 Wednesday, November 19, 2014 5:31 PM