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Errors and warning messages
Error Thickness
Operating error: improper application, raising
before measurement is complete, or calibration
error. Repeat the procedure.
If the error is shown repeatedly despite
correct operation and calibration, please contact
our customer service department.
Please observe the instructions on cleaning standards in the section on
Calibration.
Fluctuations in measurement values
Was the same point on
the sample used for all
measurements?
Yes.
It may help to test
the calibration with an
additional standard if
one is available.
Calibration correct:
Is the test surface
completely even and
does the measuring
device have good
contact with the
sample?
Yes
: Device defective
No
. Check how high the deviations are on
the sample itself.
Calibration not correct:
Recalibrate and clean the standard if
necessary.
No:
In this case, major deviations are possible.
Please contact our Customer Service
department.
Do not attempt to make any repairs yourself! If a malfunction occurs on your
measuring device, our Customer Service department will be happy to help you
as quickly as possible.