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6

Symptom

Possible Problem

Solution

No Power LED is lit 
(AC Operation).

The power supply isn’t connected to a wall 
outlet and/or the power supply connector 
is not plugged into the power supply jack 
on the back of the T612 system.

Insert the barrel connector from the power supply into the DC connector 
on the rear of the T612 system. After this connection is made, insert the 
power supply into a wall outlet. 

The surge protector (if used) isn’t powered 
on.

If the power supply is plugged into a surge protector, make sure the 
surge protector is switched on.

The wall outlet is not functioning.

Plug another device into the same wall outlet to confirm the outlet is 
working.

The power isn’t turned on.

Turn on the T612 by pushing the power button located on the top of the 
unit. A LED will light when the power is on. 

No sound is coming 
from speakers.

The volume is set too low.

Press and hold the “+” button on the top of the T612 to increase the 
volume.

Check the volume level on alternate audio source device and set at  
mid-level.

The iPhone or iPod is not correctly seated 
into the docking station.

Turn off the iPhone or iPod, remove it from the docking station, reseat it, 
and turn it on again.

If using an alternate audio source, the 
audio source is not properly connected to 
the T612 or there is a problem with the 
alternate audio source.

Try using another sound source, such as another CD or MP player. See 
the “Connecting to alternate audio source” section for details.

There is a crackling 
sound coming  
from speakers.

The iPhone or iPod is not correctly seated 
into the docking station.

Turn off the iPhone or iPod, remove it from the docking station, reseat it, 
and turn it on again.

If using an alternate audio source, the 
audio source is not properly connected to 
the T612 or there is a problem with the 
alternate audio source.

Try using another sound source, such as another CD or MP player. See 
the “Connecting to alternate audio source” section for details.

There is a crackling 
sound coming from 
speakers (when 
connected to PC  
or laptop).

The operating system’s volume level is set 
too high.

Check the operating system volume level and decrease it if necessary.

The sound  
is distorted.

The T612’s volume level is set too high.

Press and hold the “–” button on the top of the T612 to decrease the 
volume.

The EQ function on the iPhone, iPod or 
alternate audio source is not disabled.

Disable the EQ function on the iPhone, iPod or alternate audio source. 
See the device user’s guide for details.

The T612 
exhibits erratic 
or unexpected 
behavior. Controls 
do not function.

Static electricity, momentary interruption 
of power, or abnormal operating conditions 
may be responsible.

1. Disconnect the power supply from the wall outlet.
2.  Reconnect the power supply.

Troubleshooting

Summary of Contents for T612

Page 1: ...User s guide ...

Page 2: ......

Page 3: ...for two years from the date of purchase For units not purchased in Europe or Asia this warranty runs for one year from the date of purchase The term of any warranties implied by law shall expire when your limited warranty expires Some states and or Member States in the European Union do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you What Do...

Page 4: ...er for iPhone inside the universal dock While the docking adapter is not required for proper functioning of your iPhone and T612 it will provide a better fit Seat your iPhone by sliding your iPhone on top of the T612 docking station Connecting your iPod To connect your iPod to the T612 Remove the docking adapter for iPhone from the T612 docking station Place the appropriate docking adapter for iPo...

Page 5: ...replaced Replace it only with the same or equivalent type Stand by The button can be used to turn the unit on and place the unit in stand by mode An LED will light on the T612 when the unit is on Volume The and buttons marked with the wordVOLUME control the master volume Press the button to increase the volume and press the to decrease the volume Treble and Bass To control treble or bass levels us...

Page 6: ... or there is a problem with the alternate audio source Try using another sound source such as another CD or MP3 player See the Connecting to alternate audio source section for details There is a crackling sound coming from speakers The iPhone or iPod is not correctly seated into the docking station Turn off the iPhone or iPod remove it from the docking station reseat it and turn it on again If usi...

Page 7: ......

Page 8: ... 2007 Plantronics Inc All rights reserved ALTEC ALTEC LANSING the Altec Lansing logo the swirl design and XdB are trademarks or registered trademarks of Altec Lansing a division of Plantronics Inc Plantronics the logo design and Sound Innovation are trademarks or registered trademarks of Plantronics Inc iPod is a trademark of Apple Inc registered in the U S and other countries iPhone is a trademar...

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