CP45
CP45
CP45
CP452
22
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009
009
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User’s Guide
400-0546-001
8
8. Troubleshooting Guide
We have carefully tested and have found no problems in the supplied CP452. However, we would like to offer suggestions for the following:
Symptom
Resolution
Power Is Not On
1. Verify the adapter is plugged into a working AC outlet and that the outlet has power. Use only the AC adapter
that was shipped with the unit.
2. Verify the DC power plug coming from the AC adapter is plugged all the way into the CP452.
3. If there is AC power to the adapter and the panel still does not turn on, the CP452 or the power adapter may
require service; call ALTINEX at (714) 990-2300.
Software/Files Are Missing
1. Always make changes to the CP452 then run the COMMIT batch file on the desktop before shutting down or
restarting the CP452. A valid shutdown (Windows shutdown or restart) is needed to validate and make the
changes permanent. If power is turned off or lost with running a proper shutdown, all changes are lost.
2. Any files that are open for editing must be closed before executing the COMMIT batch file.
For best results:
a. Close all applications and files.
b. Run the COMMIT batch file.
c. Restart the panel from the Windows Start menu.
