S E R V I C E
MN-28648 • Rev 3 (11/14) • AR-6G Rotisserie Operation & Care Manual • 21
T R O U B L E S H O O T I N G G U I D E
DEFECT OBSERVED
POSSIBLE CAUSE
REMEDY
ELECTRICAL
Spits and lamps do not work
No power supply to unit.
Verify unit has power to it.
Reset circuit breaker.
Interior light off but spits work
Defective bulb.
Replace bulb.
One spit is not turning
Defective motor.
Contact manufacturer
for replacement.
One or all spits not turning
Defective switch or
power supply.
Contact manufacturer
for replacement.
GAS CIRCUIT
None of the burners are lighting
Gas shutoff is in OFF position.
Flexible gas line not connected.
Safety switch is not working.
Check main supply.
Open closed valve.
Reconnect gas line.
Reset safety switch.
One burner heats irregularly
or not at all
Burner orifices are clogged.
Inlet pressure too low.
Clean or replace.
Contact qualified gas specialist.
Alto-Shaam has established a twenty-four hour emergency service
call center to offer immediate customer access to a local authorized
service agency outside of standard business hours. The emergency
service access in provided exclusively for Alto-Shaam equipment
and is available throughout the United States through the use
of Alto-Shaam’s toll-free number. Emergency service access is
available seven days a week including holidays.
