Alto-Shaam CombiTouch 7.14es Installation Manual Download

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COMbIThERM® ES SERIES

•

ELECTRIC

INSTALLATION MANUAL #MN-28897 •

31.

i n s t a l l a t i o n

ERROR CODES AND REASONS (continued)

Error

Code

Display Shows

When does the error occur?

Possible reason

E13

Excess Steam Gen Temp

ES units only:

Activated if the temperature of the steam
generator probe (B-4) is higher than 248°F for
26 seconds.

• Problem with water level probe.

• Scale build-up inside steam generator.

• Steam element contactor is stuck.

• Connection issue with B-4 probe.

• Faulty B-4 probe.

ESi units only:

Activated if the position of personality jumper
on X-3 is incorrect.

Activated if the position of B-4 jumper is
incorrect.

• Jumper on X-3 is improperly positioned.

Should be between 2-8 or, if it is a smoker,
between 2-9.

• Jumper on X-6a is improperly positioned.

Should be between 13-14.

E15

Excess Condensate Temp

Activated if the temperature of the condensate
probe (B-3) is higher than 212°F for 26
seconds.

• Water supply is shut off.

• Faulty or plugged solenoid valve (Y-2).

• Connection issue at B-3 probe.

• Faulty B-3 probe.

E21

Oven Probe Fault

Activated if oven temperature probe (N-6) is
interrupted.

• Connection issue at N-6 probe.

• Faulty N-6 probe.

E22

Core Temp Probe Fault

Activated if cooking in Core Temp mode
and the CTC sensor measures an excessive
temperature.

• CTC sensor is damaged.

• 4-point CTC sensor is activated, but 1-point

CTC sensor is installed.

• Cable connection of CTC sensor is damaged.

• Hardware problem on control unit (SM).

E23

Steam Gen Probe Fault

ES units only:

Activated if the steam generator probe (B-4) is
interrupted.

ESi units only:

• Activated if the position of personality

jumper on X-3 is incorrect.

• Activated if the position of B-4 jumper is

incorrect.

• Connection issue at B-4 probe.

• Faulty B-4 probe.

• Jumper on X-3 is improperly positioned.

Should be between 2-8 or, if it is a smoker,
between 2-9.

• Jumper on X-6a is improperly positioned.

Should be between 13-14.

E24

Bypass Probe Fault

Activated if the bypass probe (B-5) is
interrupted.

• Connection issue at B-5 probe.

• Faulty B-5 probe.

E25

Condensate Probe Fault

Activated if the condensate probe (B-3) is
interrupted.

• Connection issue at B-3 probe.

• Faulty B-3 probe.

E26

Steam Gen Safety Probe Fault Activated if the steam generator safety probe

(N-8) is interrupted.

• Connection issue at N-8 probe.

• Faulty N-8 probe.

E27

Excess Steam Gen Safety
Temp

Activated if the steam generator safety probe
(N-8) measures a temperature in excess of
266°F.

ESi units only:

• Activated if the position of N-8 jumper is

incorrect.

• Problem with water level probe.
• Scale build-up inside steam generator.
• Steam element contactor is stuck.
• Connection issue with N-8 probe.
• Faulty N-8 probe.

• Jumper on X-6b is improperly positioned.

Should be between 1-2.

Summary of Contents for CombiTouch 7.14es

Page 1: ...t i o n Oven Steamer ES electric 6 10 10 10 7 14 10 18 12 20 20 20 VHes 5 VHes 10 Installation W164 N9221 Water Street P O Box 450 Menomonee Falls Wisconsin 53052 0450 USA PHONE 262 251 3800 800 558 8744 usa canada FAX 262 251 7067 800 329 8744 u s a only www alto shaam com ...

Page 2: ...3 Specifications 7 14es 14 Specifications 7 14esi 15 Specifications 10 18es 16 Specifications 10 18esi 17 Specifications 12 20es 18 Specifications 12 20esi 19 Specifications 20 20es 20 Specifications 20 20esi 21 Electrical Connection 22 Motor Rotation 24 Mobile Equipment Restraint 25 Water Quality Requirement 26 Water Connections 27 Water Drainage 28 Installation Checklist 29 Control Reset 30 Erro...

Page 3: ...1 carefully remove the appliance from the carton or crate note do not discard the carton and other packaging material until you have inspected the unit for hidden damage and tested it for proper operation 2 read all instructions in this manual carefully before initiating the installation of this appliance do noT discard This Manual This manual is considered to be part of the appliance and is to be...

Page 4: ...ed hazards of this appliance operating instructions and warnings must be read and understood by all operators and users 3 any troubleshooting guides component views and parts lists included in this manual are for general reference only and are intended for use by qualified technical personnel 4 This manual should be considered a permanent part of this appliance This manual and all supplied instruc...

Page 5: ...llation of this oven air supply electrical connections water connections and waste water discharge NOTE Where automatically operated appliances are vented through a ventilating hood or exhaust system equipped with a damper or with a power means of exhaust provisions shall be made to allow the equipment to operate only when the damper is open to a position to properly vent the appliance and when th...

Page 6: ...ust be completed by qualified technicians in accordance with the instructions provided in this manual Failure to follow the instructions provided may result in damage to the oven building or cause personal injury to personnel MINIMUM CLEARANCE REQUIREMENTS left side 6 152mm minimum 18 457mm service access recommended 20 508mm from heat producing equipment right side 4 102mm back 4 102mm for plumbi...

Page 7: ...vent damaging the door drip tray Lift the unit from the front only never from the side Adjust the forks so that they do not damage any of the components under the unit The left fork should be located between the left legs and the door handle The right fork should be located as close to the right legs as possible Lift the unit high enough to remove the wooden pallet Have a second person hold the un...

Page 8: ...oven is furnished with the retractable door option allow a minimum clearance of 6 1 2 inches 165mm q Allow a minimum clearance of 4 inches 102mm from the back of the oven for plumbing connections q Allow a 20 inch 500mm clearance at the top of the oven for free air movement and for the steam vent s located at the top q Do not install the oven adjacent to heat producing equipment such as fryers bro...

Page 9: ...System includes 1 cartridge 6 10 7 14 10 18 CombiGuard 10 FI 23014 12 20 CombiGuard 20 FI 28728 CombiGuard Triple Guard Replacement Filter 6 10 10 10 7 14 10 18 CombiGuard 10 FI 26356 12 20 20 20 CombiGuard 20 FI 28744 Fry Basket 12 x 20 325mm x 530mm BS 26730 Grilling Grate 12 x 20 325mm x 530mm sh 26731 Probe Sous Vide PR 34747 Scale Free CE 27889 citrus based non corrosive deliming product case...

Page 10: ...REATED WATER INLET 3 4 npT LINE PRESSURE 30 to 90 psi 2 8 to 6 2 bar WATER DRAIN 1 1 2 connecTion wiTh a 2 MiniMuM air gap insTalled as close To The oVen as possiBle using a waTer supply noT MeeTing alTo shaaM s MiniMuM waTer QualiTy sTandards will Void This warranTy it is the responsibility of the purchaser to ensure that incoming water supply is compliant with the specifications listed through a...

Page 11: ...NKING QUALITY ONE 1 TREATED WATER INLET 3 4 npT ONE 1 UNTREATED WATER INLET 3 4 npT LINE PRESSURE 30 to 90 psi 2 8 to 6 2 bar WATER DRAIN 1 1 2 connecTion wiTh a 2 MiniMuM air gap insTalled as close To The oVen as possiBle using a waTer supply noT MeeTing alTo shaaM s MiniMuM waTer QualiTy sTandards will Void This warranTy it is the responsibility of the purchaser to ensure that incoming water sup...

Page 12: ...RESSURE 30 to 90 psi 2 8 to 6 2 bar WATER DRAIN 1 1 2 connecTion wiTh a 2 MiniMuM air gap insTalled as close To The oVen as possiBle using a waTer supply noT MeeTing alTo shaaM s MiniMuM waTer QualiTy sTandards will Void This warranTy it is the responsibility of the purchaser to ensure that incoming water supply is compliant with the specifications listed through adequate treatment measures instal...

Page 13: ... 18 4 awg 6 no cord or plug 380 415 3 50 21 5 25 6 ph 14 0 18 4 awg 10 no cord or plug 440 480 3 60 20 0 22 0 ph 15 4 18 4 awg 8 no cord or plug water requirements water quality minimum standards TWO 2 COLD WATER INLETS DRINKING QUALITY ONE 1 TREATED WATER INLET 3 4 npT ONE 1 UNTREATED WATER INLET 3 4 npT LINE PRESSURE 30 to 90 psi 2 8 to 6 2 bar WATER DRAIN 1 1 2 connecTion wiTh a 2 MiniMuM air g...

Page 14: ...8 4 awg 6 no cord or plug 5 kw 380 415 3 50 25 6 ph 18 4 awg 10 no cord or plug 5 kw 440 480 3 60 22 0 ph 18 4 awg 8 no cord or plug 5 kw electrical service charge applies water requirements water quality minimum standards TWO 2 COLD WATER INLETS DRINKING QUALITY ONE 1 TREATED WATER INLET 3 4 npT ONE 1 UNTREATED WATER INLET 3 4 npT LINE PRESSURE 30 to 90 psi 2 8 to 6 2 bar WATER DRAIN 1 1 2 connec...

Page 15: ...77 0 18 4 79 0 18 9 at 208 3 60 3 Wire plus ground 38 6 ph 13 9 40 0 ph 14 4 at 240 AWG 6 44 3 ph 18 4 45 5 ph 18 9 at 380 3 50 4 Wire plus ground 21 1 ph 13 9 22 0 ph 14 4 at 415 AWG 10 25 6 ph 18 4 26 3 ph 18 9 electrical service charge applies 208 240 208 240 380 415 water requirements water quality minimum standards TWO 2 COLD WATER INLETS DRINKING QUALITY ONE 1 TREATED WATER INLET 3 4 npT ONE...

Page 16: ...EATED WATER INLET 3 4 npT ONE 1 UNTREATED WATER INLET 3 4 npT LINE PRESSURE 30 to 90 psi 2 8 to 6 2 bar WATER DRAIN 1 1 2 connecTion wiTh a 2 MiniMuM air gap insTalled as close To The oVen as possiBle using a waTer supply noT MeeTing alTo shaaM s MiniMuM waTer QualiTy sTandards will Void This warranTy it is the responsibility of the purchaser to ensure that incoming water supply is compliant with ...

Page 17: ...ER INLETS DRINKING QUALITY ONE 1 TREATED WATER INLET 3 4 npT ONE 1 UNTREATED WATER INLET 3 4 npT LINE PRESSURE 30 to 90 psi 2 8 to 6 2 bar WATER DRAIN 1 1 2 connecTion wiTh a 2 MiniMuM air gap insTalled as close To The oVen as possiBle using a waTer supply noT MeeTing alTo shaaM s MiniMuM waTer QualiTy sTandards will Void This warranTy it is the responsibility of the purchaser to ensure that incom...

Page 18: ...us ground 61 3 ph 22 0 at 240 AWG 2 70 0 ph 29 2 at 380 3 50 4 Wire plus ground 33 5 ph 22 0 at 415 AWG 6 40 7 ph 29 2 at 440 3 60 3 Wire plus ground 36 0 ph 27 2 at 480 AWG 6 43 5 ph 36 1 electrical service charge applies 208 240 380 415 440 480 water requirements water quality minimum standards TWO 2 COLD WATER INLETS DRINKING QUALITY ONE 1 TREATED WATER INLET 3 4 npT ONE 1 UNTREATED WATER INLET...

Page 19: ...round 61 1 ph 22 0 62 5 ph 22 5 at 240 AWG 2 70 3 ph 29 2 71 5 ph 29 7 at 380 3 50 4 Wire plus ground 33 5 ph 22 0 34 2 ph 22 5 at 415 AWG 8 40 7 ph 29 2 41 4 ph 29 7 at 440 3 60 3 Wire plus ground 35 7 ph 27 2 36 4 ph 27 7 at 480 AWG 8 43 5 ph 36 1 44 0 ph 36 6 electrical service charge applies 208 240 380 415 440 480 water requirements water quality minimum standards TWO 2 COLD WATER INLETS DRIN...

Page 20: ... phase cycle hz awg amps kW at 208 3 60 3 Wire plus ground 75 6 ph 27 2 at 240 AWG 2 87 0 ph 36 1 at 380 3 50 4 Wire plus ground 41 4 ph 27 2 at 415 AWG 6 36 1 ph 36 1 at 440 3 60 3 Wire plus ground 36 0 ph 27 2 at 480 AWG 6 43 5 ph 36 1 electrical service charge applies 208 240 380 415 440 480 water requirements water quality minimum standards TWO 2 COLD WATER INLETS DRINKING QUALITY ONE 1 TREATE...

Page 21: ...us ground 75 6 ph 27 2 77 0 ph 27 7 at 240 AWG 2 87 0 ph 36 1 88 2 ph 36 6 at 380 3 50 4 Wire plus ground 41 4 ph 27 2 42 1 ph 27 7 at 415 AWG 6 50 0 ph 35 7 51 0 ph 36 6 at 440 3 60 3 Wire plus ground 36 0 ph 27 2 36 4 ph 27 7 at 480 AWG 6 43 5 ph 36 1 44 0 ph 36 6 electrical service charge applies 208 240 380 415 440 480 water requirements water quality minimum standards TWO 2 COLD WATER INLETS ...

Page 22: ... at 480 AWG 2 87 0 ph 72 2 electrical service charge applies 208 240 380 415 440 480 dimensions H x W x D exterior 76 1 4 x 46 3 4 x 48 1936mm x 1186mm x 1218mm exterior with recessed door 76 1 4 x 50 3 4 x 48 1936mm x 1288mm x 1218mm interior 60 1 4 x 26 1 4 x 32 11 16 1530mm x 667mm x 830mm water requirements water quality minimum standards TWO 2 COLD WATER INLETS DRINKING QUALITY ONE 1 TREATED ...

Page 23: ...round 151 2 ph 54 4 154 0 ph 55 4 at 240 AWG 4 173 9 ph 72 2 176 3 ph 73 2 at 380 3 50 60 4 Wire plus ground 83 0 ph 54 4 84 3 ph 55 4 at 415 AWG 2 101 0 ph 72 2 102 0 ph 73 2 at 440 3 50 60 3 Wire plus ground 71 5 ph 54 4 72 8 ph 55 4 at 480 AWG 2 87 0 ph 72 2 88 2 ph 73 2 electrical service charge applies 208 240 380 415 440 480 water requirements water quality minimum standards TWO 2 COLD WATER...

Page 24: ...must be used 1 An electrical wiring diagram is located behind the control panel on the left side of the oven This appliance must be branch circuit protected with proper ampacities in accordance with the wiring diagram 2 Wire size for the main incoming power to the unit must match the minimum size listed in the specifications applicable to the specific oven model For supply connections locate the w...

Page 25: ...TRICAL CODES CREEN Terminal Block Ground Electrical Connection dange r To avoid electrical shock this appliance MUST be adequately grounded in accordance with local electrical codes or in the absence of local codes with the current edition of the National Electrical Code ANSI NFPA No 70 In Canada all electrical connections are to be made in accordance with CSA C22 1 Canadian Electrical Code Part 1...

Page 26: ... AS THE ARROW LOCATED ON THE OVEN FAN MOTOR T H I S A P P L I A N C E W I L L N O T F U N C T I O N P R O P E R L Y A N D D A M A G E C A N O C C U R I F T H E M O T O R R O T A T I O N I S N O T C O R R E C T tO CHANGE MOtOR dIRECtION EXCHANGE tWO OF tHE INCOMING pHASES dange r ELECTRICAL CONNECTIONS MUST BE MADE BY A QUALIFIED SERVICE TECHNICIAN IN ACCORDANCE WITH APPLICABLE ELECTRICAL CODES el ...

Page 27: ...ing requirements apply 1 Casters must be a maximum height of 6 152mm 2 Two of the casters must be the locking type 3 Such mobile appliances or appliances on mobile stands must be installed with the use of a flexible connector secured to the building structure A mounting connector for a restraining device is located on the lower back flange of the appliance chassis or on an oven stand approximately...

Page 28: ... alto shaam is committed to provide as much information as possible to help protect the investment made in this equipment a combiguard water Filtration system can be purchased as an option for installation on the combitherm oven This filter when properly installed maintained and combined with the required levels of steam generating equipment maintenance will help lessen the affect water has on met...

Page 29: ...1 one suggested method of installation note both treated and untreated water connections must be connected For ProPer oPeration oF the oven both connections can be treated water but should never be connected to only untreated water unions or FleXible lines should be used to allow For oven movement when being serviced or cleaning is needed CombiGuard FI 23014 shown alto shaam now offers an improved...

Page 30: ... a positive gradient away from the Combitherm oven and not more than 12 inches 305mm before an air gap NOTE In the U S A this equipment is to be installed to comply with the Basic Plumbing Code of the Building Officials and Code Administrators International Inc BOCA and the Food Service Sanitation Manual of the Food Drug Administration FDA If several units are to be connected to one drain pipe the...

Page 31: ...NO if no explain ____________________________ is a filter system installed on this unit YES NO store has seen this recommendation YES NO Signature of Store Representative ___________________________________________ control board connections operation With the Power on press the Set Up Key to access software version and record ALL BOARD CONNECTIONS TIGHT YES NO ALL FUNCTIONS ARE DISPLAYED YES NO AL...

Page 32: ...f running in any mode and the water level drops below the low level sensor Activated if in standby mode and the water level drops below the low level sensor for 3 minutes Water supply is shut off Low water pressure Steam generator drain cap is off or loose Drain pump is not sealing Faulty or scaled water level probe Faulty or plugged solenoid valve assembly Wiring or connection issue E02 Control T...

Page 33: ...e temperature CTC sensor is damaged 4 point CTC sensor is activated but 1 point CTC sensor is installed Cable connection of CTC sensor is damaged Hardware problem on control unit SM E23 Steam Gen Probe Fault ES units only Activated if the steam generator probe B 4 is interrupted ESi units only Activated if the position of personality jumper on X 3 is incorrect Activated if the position of B 4 jump...

Page 34: ...emp High Activated when oven temperature probe N 6 measures a temperature in excess of 395 F when running in Steam or Combi mode Water supply is shut off while unit is running in Steam or Combi mode Plugged or faulty Y 1 solenoid Obstruction between Y 01 solenoid and water inlet E80 ID Error Control is unable to detect whether unit is gas or electric Connection issue at X 3 personality jumper Faul...

Page 35: ...eration Error Code Display Shows ES ESi Steam Mode Combination Mode Convection Mode Retherm Mode E01 Low Water Yes No No No To 365 F No E02 Control Temp High Yes Yes Yes To 284 F To 284 F To 284 F E03 Fan Malfunction No No E04 Aux Fan Fault Yes Yes Yes To 284 F To 284 F To 284 F E11 Excess Oven Temp Yes Yes No No No No E13 Excess Steam Gen Temp Yes No No No No No E15 Excess Condensate Temp Yes Yes...

Page 36: ...es and vapors are circulated through filters draining the condensation through a drain at the rear of the hood An activated charcoal filter cleans the air before venting it out the top of the hood condensate drain A ventless hood condensate drain line to the floor drain must be installed The 3 4 NPT thread connection is found at the back of the hood The drain line must always be a positive gradien...

Page 37: ... no longer controls odors To remove the filter pull and slide out while holding the bottom housing When replacing the filter make certain the air flow arrow s point toward the hood fan and that the filter is replaced in the three sided metal frame provided with the hood FI 24114 VHes 5 FI 24102 VHes 10 6 Timed Latching Mechanism In order to evacuate steam and grease laden air from the oven interio...

Page 38: ...shown below USE OF WATER NOT MEETING ALTO SHAAM S MINIMUM WATER QUALITY STANDARDS WILL VOID THIS WARRANTY Water quality and required maintenance of steam generating equipment is the responsibility of the owner operator The installation and use of Alto Shaam s CombiGuard Water Filtration System is highly recommended 6 Damage caused by use of any cleaning agent other than Alto Shaam s Combitherm Ove...

Page 39: ...n claim with the carrier and attach copies of all supporting paperwork We will continue our policy of assisting our customers in collecting claims which have been properly filed and actively pursued We cannot however file any damage claims for you assume the responsibility of any claims or accept deductions in payment for such claims Record the model and serial number of the appliance for easy ref...

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