Model:
NettI S
Language:
English
Version:
2020-08
My-Netti.com
39
12. TESTS &
WARRANTY
12.1 TESTS
Netti S is tested and has been approved for
usage both indoors and outdoors. The chair is
CE marked.
Maximum user weight: 75 kg
It is tested by TÜV SÜD Product Service
GmbH according to
DIN EN 12183: 2014.
Netti S has been crash tested at Millbrook
Proving Ground, Bedford UK and at RISE
Reaseach Institute of Sweden, according to
ISO 7176-19:2008
Max user weight when used as a seat in a car
is 75 kg.
When mounting accessories such as
power kit etc, the weight of the
accessories must be subtracted from
the max user weight.
Specifications varies between
countries.
12.2 WARRANTY
Alu Rehab is providing you with a 5-year
warranty on all frame components and on
the cross-tube assembly. There is a 2-year
warranty on all other CE labelled components
except batteries. For batteries a 6 month
warranty is provided.
Alu Rehab is not responsible for any
damage resulting from inappropriate or
unprofessional installation and/or repairs,
neglect and wear, from changes in
wheelchair assemblies done by institutions
not approved by Alu Rehab, or by use of
spare parts delivered or produced by third
parties. In such cases, this guarantee shall
be considered null and void.
This warranty is only valid when
the user use, maintain and handle the
wheelchair as described in the user
manual.
12.3 CLAIM
If a product has developed a fault during
the warranty period as a result of a defect
in design or manufacturing, you may
forward a warranty claim.
• Claims are to be forwarded as soon as a
defect is discovered and not later than 2
weeks after the defect is discovered.
• Claims are to be addressed to the sales
agent of the wheelchair. Please note that
sales documentation has to be filled in
and signed correctly with serial number
and eventually NeC number in order to
document time and place of the purchase
of the specific wheelchair.
• The sales agent and Alu Rehab are to
decide whether a defect is covered by
the warranty. The claimer will be informed
about the decision as soon as possible.
• If the claim is accepted, the sales agent
and the Alu Rehab representative are to
decide if the product will be repaired,
replaced or the customer is entitled to a
reduced prize.
• If a warranty claim is judged to be invalid
- after careful inspection of the defect by
an Alu Rehab technical specialist (defect
due to wrong use and/ or lack of required
maintenance) you are free to decide if you
want to have the defect product repaired
(if possible) at your expense, or if you
want to purchase a new product.
Normal wear, incorrect use or
incorrect handling is not a reason for
claims.
