Troubleshooting
Cellular communication problems can be solved in many ways:
• Make sure antennas are securely snapped into the circuit board
• Reposition the unit (move or rotate)
• Move the unit higher in the building
• Move the unit away from metal objects (appliances, ducts)
• Move the unit closer to a window
• Move to one of the below higher performance antenna options
Antenna Options
Internal antenna - RE038
Good Performance
Offers a compact solution
Wall drop antenna - RE036 and RE036-0
Better performance
Antenna can be hidden in the wall
Cellular performance is improved by replacing just antenna 1 although both antennas
can be wall drop antennas.
