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AMANA
®
MAJOR APPLIANCE
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■
Name, address and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1.
Before contacting us to arrange service, please determine whether your product requires repair. Some
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional
resources, or visit http://amana.custhelp.com.
2.
All warranty service is provided exclusively by our authorized Amana Service Providers
. In the U.S. and
Canada, direct all requests for warranty service to:
Amana Customer eXperience Center
In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Amana dealer to determine whether another warranty applies.
http://amana.custhelp.com
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
For one year from the date of purchase, when this
major appliance is installed, operated and maintained
according to instructions attached to or furnished
with the product, Amana brand of Whirlpool
Corporation or Whirlpool Canada LP (hereafter
“Amana”) will pay for Factory Specified Replacement
Parts and repair labor to correct defects in materials
or workmanship that existed when this major
appliance was purchased, or at its sole discretion
replace the product. In the event of product
replacement, your appliance will be warranted for the
remaining term of the original unit's warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER
THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN. Service must be
provided by a Amana designated service company.
This limited warranty is valid only in the United States
or Canada and applies only when the major appliance
is used in the country in which it was purchased. This
limited warranty is effective from the date of original
consumer purchase. Proof of original purchase date
is required to obtain service under this limited
warranty.
1.
Commercial, non-residential, multiple-family use, or use inconsistent with
published user, operator or installation instructions.
2.
In-home instruction on how to use your product.
3.
Service to correct improper product maintenance or installation, installation not in
accordance with electrical or plumbing codes or correction of household electrical
or plumbing (i.e. house wiring, fuses or water inlet hoses).
4.
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation
solutions, etc.).
5.
Defects or damage caused by the use of non-genuine Amana parts or accessories.
6.
Conversion of products from natural gas or L.P. gas.
7.
Damage from accident, misuse, abuse, fire, floods, acts of God or use with
products not approved by Amana.
8.
Repairs to parts or systems to correct product damage or defects caused by
unauthorized service, alteration or modification of the appliance.
9.
Cosmetic damage including scratches, dents, chips, and other damage to the
appliance finishes unless such damage results from defects in materials and
workmanship and is reported to Amana within 30 days.
10.
Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive
environments including but not limited to high salt concentrations, high moisture or
humidity or exposure to chemicals.
11.
Food or medicine loss due to product failure.
12.
Pick-up or delivery. This product is intended for in-home repair.
13.
Travel or transportation expenses for service in remote locations where an
authorized Amana servicer is not available.
14.
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim,
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that
interfere with servicing, removal or replacement of the product.
15.
Service or parts for appliances with original model/serial numbers removed, altered
or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be
borne by the customer.
