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8

WARRANTY

05/17

IF YOU NEED SERVICE:

1. 

Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without 

service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.amana.com.

2. 

All warranty service is provided exclusively by our authorized Amana Service Providers. In the U.S. and Canada, direct all requests for warranty 

service to: 

Amana Customer eXperience Center

In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Amana dealer to determine whether another warranty applies.

AMANA

®

 

 MAJOR APPLIANCE 

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 

TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 

Customer eXperience Center:

 

Name, address, and telephone number

 

Model number and serial number

 

A clear, detailed description of the problem

 

Proof of purchase, including dealer or retailer name and address

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

For one year from the date of purchase, when 

this major appliance is installed, operated, and 

maintained according to instructions attached to 

or furnished with the product, Amana brand of 

Whirlpool Corporation or Whirlpool Canada LP 

(hereafter “Amana”) will pay for factory specified 

replacement parts and repair labor to correct 

defects in materials or workmanship that existed 

when this major appliance was purchased or, at its 

sole discretion, replace the product. In the event 

of product replacement, your appliance will be 

warranted for the remaining term of the original 

unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER 

THIS LIMITED WARRANTY SHALL BE PRODUCT 

REPAIR AS PROVIDED HEREIN. Service must be 

provided by a Amana designated service company. 

This limited warranty is valid only in the United 

States or Canada and applies only when the major 

appliance is used in the country in which it was 

purchased. This limited warranty is effective from 

the date of original consumer purchase. Proof of 

original purchase date is required to obtain service 

under this limited warranty.

1. 

Commercial, non-residential, multiple-family use, or use inconsistent with published user, 

operator, or installation instructions. 

2. 

In-home instruction on how to use your product.

3. 

Service to correct improper product maintenance or installation, installation not in 

accordance with electrical or plumbing codes, or correction of household electrical or 

plumbing (e.g., house wiring, fuses, or water inlet hoses).

4. 

Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).

5. 

Defects or damage caused by the use of non-genuine Amana parts or accessories.

6. 

Conversion of products from natural gas or propane gas.

7. 

Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not 

approved by Amana.

8. 

Repairs to parts or systems to correct product damage or defects caused by unauthorized 

service, alteration, or modification of the appliance.

9. 

Cosmetic damage including scratches, dents, chips, and other damage to the appliance 

finishes, unless such damage results from defects in materials and workmanship and is 

reported to Amana within 30 days. 

10. 

Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments 

including, but not limited to, high salt concentrations, high moisture or humidity, or exposure 

to chemicals.

11. 

Food or medicine loss due to product failure.

12. 

Pickup or delivery. This product is intended for in-home repair.

13. 

Travel or transportation expenses for service in remote locations where an authorized 

Amana servicer is not available.

14. 

Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative 

panels, flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, 

removal, or replacement of the product.

15. 

Service or parts for appliances with original model/serial numbers removed, altered, or not 

easily determined.

The cost of repair or replacement under these excluded circumstances shall be borne by 

the customer. 

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A 

PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow 

limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific 

legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Amana makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 

contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,  

you should ask Amana or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. AMANA 

SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of 

incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you 

also may have other rights that vary from state to state or province to province.

Summary of Contents for AZC31T15D

Page 1: ...hat the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that...

Page 2: ... flammable materials and vapors such as gasoline well away from the appliance Use two or more people to move and install the appliance Connect to a potable water supply only This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning us...

Page 3: ...eezer from side to side and front to back so that the lid will seal properly Use shims to level the freezer if necessary NOTE It should not be necessary to remove the lid during installation If for any reason the hinges need adjustment contact a designated service company Electrical Requirements Before you move your freezer into its final location it is important to make sure you have the proper e...

Page 4: ... indicator light assures you that your freezer is running If the indicator light is not glowing immediately check for Power interruption An unplugged power cord An open circuit breaker or blown fuse A burned out indicator light If light is burned out contact service for a replacement Temperature Alarm on some models The temperature alarm is located below the temperature control and sounds an audib...

Page 5: ...t straight out Then insert the hose adapter provided into the drain outlet Remove the plastic cap from inside the bottom of the freezer Place a pan under the drain or attach a hose to the threaded end of the hose adapter and direct the water into a separate drain NOTE Check the drain pan frequently to avoid water overflow Have a second pan handy for easier emptying 4 Place pans of hot water in fre...

Page 6: ...zer or disconnect power 2 Reach behind the light lens to remove bulb 3 Replace bulb with a 15 W maximum appliance bulb NOTE Do not use an LED or colored light bulb as a replacement 4 Plug in freezer or reconnect power Power Interruptions If the power will be out for 24 hours or less keep the door closed to help food stay cold and frozen If the power will be out for more than 24 hours do one of the...

Page 7: ...culation requirements See Location Requirements NOTE If none of the above your new freezer will run longer than your old one due to its high efficiency motor Temperature Is Too Warm Get all items out at one time keep food organized and close door as soon as possible Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down Check that the temperature contro...

Page 8: ...cts or damage caused by the use of non genuine Amana parts or accessories 6 Conversion of products from natural gas or propane gas 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Amana 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or modification of the appliance 9 Cosmetic damage includ...

Page 9: ...urce de courant électrique avant l entretien Replacer pièces et panneaux avant de faire la remise en marche Enlever les portes de votre vieux l appareil Utiliser un produit de nettoyage ininflammable Ne pas utiliser ou conserver d essence ni de liquides ou gaz inflammables à proximité de cet ou d autres appareils électriques Les fumées peuvent causer des incendies ou des explosions Utiliser deux o...

Page 10: ...lter la couverture des instructions de sécurité Nettoyage avant utilisation Après avoir enlevé tous les matériaux d emballage nettoyer l intérieur du congélateur avant de l utiliser Voir les instructions de nettoyage dans la section Entretien de votre congélateur Exigences d emplacement Ventilation et espace libre Garder les matières et vapeurs inflammables telles que l essence loin du congélateur...

Page 11: ...e 1 Retirer le couvercle du trou de vidange du sachet de documentation 2 Insérer le couvercle dans le trou comme illustré AVERTISSEMENT Risque de choc électrique Brancher sur une prise à 3 alvéoles reliée à la terre Ne pas enlever la broche de liaison à la terre Ne pas utiliser un adaptateur Ne pas utiliser un câble de rallonge Le non respect de ces instructions peut causer un décès un incendie ou...

Page 12: ...r coulissant Ranger de petits emballages dans les paniers supérieurs pour éviter de les perdre dans le bas du congélateur Les paniers peuvent se déplacer d un côté à l autre ou être enlevés pour ajouter ou enlever des aliments du compartiment principal Pour enlever un panier le soulever directement vers le haut Pour remettre le panier en place l abaisser à sa place 1 4 7 Dégivrage et nettoyage du ...

Page 13: ...poule par une ampoule de taille de forme et de puissance semblables Pour remplacer l ampoule à l intérieur 1 Débrancher le congélateur ou déconnecter la source de courant électrique 2 Retirer l ampoule en passant derrière le protecteur 3 Remplacer l ampoule par une ampoule d une puissance maximum de 15 W REMARQUE Ne pas utiliser une ampoule à DEL ou colorée pour le remplacement 4 Brancher le congé...

Page 14: ...grande quantité d aliments réchauffe le congélateur l obligeant à fonctionner plus longtemps pour refroidir Dans ce cas prévoir un délai d environ 6 à 8 heures pour que le congélateur atteigne la température adéquate Retirer tous les articles en une seule fois ranger les aliments de façon organisée et refermer la porte le plus vite possible Vérifier que le joint du couvercle est hermétique sur tou...

Page 15: ...e est valable à compter de la date d achat initial par le consommateur Une preuve de la date d achat initial est exigée pour obtenir un dépannage dans le cadre de la présente garantie limitée 1 Usage commercial non résidentiel ou par plusieurs familles ou non respect des instructions de l utilisateur de l opérateur ou des instructions d installation 2 Visite d instruction à domicile pour montrer à...

Page 16: ...ue les responsabilités énoncées dans la présente garantie Si vous souhaitez une garantie plus étendue ou plus complète que la garantie limitée fournie avec ce gros appareil ménager adressez vous à Amana ou à votre détaillant pour obtenir les modalités d achat d une garantie étendue LIMITATION DES RECOURS EXCLUSION DES DOMMAGES FORTUITS OU INDIRECTS LE SEUL ET EXCLUSIF RECOURS DU CLIENT DANS LE CAD...

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