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AMANA

®

 

MAJOR APPLIANCE 

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 
Customer eXperience Center:

Name, address and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1.

Before contacting us to arrange service, please determine whether your product requires repair. Some 
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or 
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional 
resources, or visit http://amana.custhelp.com.

2.

All warranty service is provided exclusively by our authorized Amana Service Providers

. In the U.S. and Canada, 

direct all requests for warranty service to: 

Amana Customer eXperience Center

In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Amana dealer to determine whether another warranty applies.

http://amana.custhelp.com

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

For one year from the date of purchase, when this major 
appliance is installed, operated and maintained according to 
instructions attached to or furnished with the product, 
Amana brand of Whirlpool Corporation or Whirlpool Canada 
LP (hereafter “Amana”) will pay for Factory Specified 
Replacement Parts and repair labor to correct defects in 
materials or workmanship that existed when this major 
appliance was purchased, or at its sole discretion replace 
the product. In the event of product replacement, your 
appliance will be warranted for the remaining term of the 
original unit's warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS 
LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS 
PROVIDED HEREIN. Service must be provided by a Amana 
designated service company. This limited warranty is valid 
only in the United States or Canada and applies only when 
the major appliance is used in the country in which it was 
purchased. This limited warranty is effective from the date of 
original consumer purchase. Proof of original purchase date 
is required to obtain service under this limited warranty.

1.

Commercial, non-residential, multiple-family use, or use inconsistent with 
published user, operator or installation instructions. 

2.

In-home instruction on how to use your product.

3.

Service to correct improper product maintenance or installation, installation not 
in accordance with electrical or plumbing codes or correction of household 
electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).

4.

Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation 
solutions, etc.).

5.

Conversion of products from natural gas or L.P. gas.

6.

Damage from accident, misuse, abuse, fire, floods, acts of God or use with 
products not approved by Amana.

7.

Repairs to parts or systems to correct product damage or defects caused by 
unauthorized service, alteration or modification of the appliance.

8.

Cosmetic damage including scratches, dents, chips, and other damage to the 
appliance finishes unless such damage results from defects in materials and 
workmanship and is reported to Amana within 30 days. 

9.

Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive 
environments including but not limited to high salt concentrations, high moisture 
or humidity or exposure to chemicals.

10. Food or medicine loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an 

authorized Amana servicer is not available.

13. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, 

decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that 
interfere with servicing, removal or replacement of the product.

14. Service or parts for appliances with original model/serial numbers removed, 

altered or not easily determined.

The cost of repair or replacement under these excluded circumstances shall 
be borne by the customer. 

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A 
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow 
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you 
specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Amana makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, 
you should ask Amana or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. AMANA 
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation 
of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and 
you also may have other rights that vary from state to state or province to province.

W10668408B

®

/™ ©2014 Used under license in Canada. All rights reserved.

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Printed in U.S.A.

Summary of Contents for AZC31T15DW

Page 1: ...urt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions DANGER WARNING IMPORTANT SAFETY INSTRUCTIONS To re...

Page 2: ...of the freezer and 2 5 cm between the back of the freezer and the wall Leave room above the freezer to open the lid Temperature Your freezer operates most efficiently when located in an area where the...

Page 3: ...ng the Control Turn the freezer temperature control to 4 align circle on knob with desired number as shown below This setting is designed to maintain the temperature at or near 0 F 17 8 C under normal...

Page 4: ...Test left for On or center for Off Key Eject Lock on some models To lock or unlock the freezer you must hold the key in the lock while turning The lock is spring loaded so the key cannot be left in t...

Page 5: ...an soft cloth 11 Wax painted metal surfaces on the outside of freezer to avoid rust NOTE Do not use wax on plastic parts Wax may damage them 12 Remove the hose adapter and replace the drain cover and...

Page 6: ...me phone number in your correspondence Freezer Operation PROBLEM SOLVER Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an exten...

Page 7: ...food organized and close door as soon as possible Adding a large amount of food warms the freezer causing the freezer to run longer to cool back down Check that the temperature control is set correctl...

Page 8: ...er filters preservation solutions etc 5 Conversion of products from natural gas or L P gas 6 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Amana 7 Repa...

Page 9: ...appareil m nager Assurez vous de toujours lire tous les messages de s curit et de vous y conformer AVERTISSEMENT DANGER IMPORTANTES INSTRUCTIONS DE S CURIT Pour r duire les risques d incendie de choc...

Page 10: ...e mur Laisser un espace au dessus du cong lateur pour ouvrir le couvercle Temp rature Le cong lateur fonctionne plus efficacement lorsqu il est situ dans un endroit o la temp rature est normalement en...

Page 11: ...mme illustr Utilisation de la commande Tourner la commande de temp rature du cong lateur sur 4 aligner le cercle du bouton avec le num ro souhait tel qu illustr ci dessous Ce r glage est destin mainte...

Page 12: ...he ou du centre pour Off arr t Serrure jection de cl sur certains mod les Pour verrouiller ou d verrouiller le cong lateur vous devez garder la cl dans la serrure en la tournant La serrure est activ e...

Page 13: ...pas utiliser un pic glace un couteau ou autre outil pointu pour d givrer le cong lateur Des dommages peuvent survenir 6 Essuyer l eau des parois avec une serviette ou une ponge 7 Laver les parois int...

Page 14: ...mandes Essayer d abord les solutions sugg r es ici Pour obtenir de l aide ou des conseils qui permettront peut tre d viter une intervention de d pannage consulter la page de garantie de ce manuel et s...

Page 15: ...etis Si le cong lateur a r cemment t branch ou allum la suite d un d givrage ou d un d placement ou si une longue panne de courant s est produite teindre l alarme de temp rature pour les 24 prochaines...

Page 16: ...environnements caustiques ou corrosifs incluant des concentrations lev es de sel un haut degr d humidit ou une exposition des produits chimiques exemples non exhaustifs 10 Perte d aliments ou de m dic...

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