Amano American Sanders Epoch HD, Operator'S Manual

25

TO QUALIFY FOR THIS WARRANTY

(1) Machine must be registered within 30 days from the time of 

purchase on a form provided by American Sanders. Your 

American Sanders Distributor is responsible for the registration 

of your machine. Please cooperate with your Distributor in 

supplying necessary information on the card.

(2) The machine must have been purchased from American Sanders 

or an authorized American Sanders Distributor.

(3) This warranty extends to the original purchaser only and is not 

transferable to subsequent owners.

TIME PERIODS

ONE (1) YEAR WARRANTY - For the Epoch HD Dual Speed 

Rotary Sander.  Warranted to be free from defects in material and 

workmanship for a period of one (1) year from the date of purchase 

by the original owners. (See Exclusions)

EXCLUSIONS (Not Covered by Warranty)

(1) Expendable wear items and parts that fail through normal wear 

by reason of their characteristics (cords, pads, pad holders, 

belts, wheels, carbon motor brushes, bulbs, filters, bags, or other 

consumable parts).

(2) This warranty does not extend to parts affected by misuse, 

neglect, abuse, accidents, damage in transit, overloading 

the capacity of the machine, failure due to lack of proper 

maintenance or care as described in the operating and 

maintenance instructions. All defective parts must be returned to 

the distributor for credit.

(3)  Minor adjustments, such as tightening of screws or bolts not 

connected with the replacement of parts, are not covered.

(4)  Repairs or alterations by an organization other than the factory or 

an Authorized Service Center are not covered and will void any 

American Sanders warranty as to the parts or systems repaired 

or altered by a non-authorized organization.

THE OBLIGATION OF AMERICAN SANDERS

(1)  The obligation of American Sanders under this warranty is limited 

to repairing or replacing, at its option, any part which is proven to 

be defective in material or workmanship under normal use for the 

applicable period stated above.

(2) Warranty repairs will be made by your American Sanders 

Distributor without charge for parts and labor. They will be 

compensated with a warranty labor rate of $45.00 per hour, for 

the first year of ownership.

(3) Parts repaired or replaced under this warranty are warranted only 

during the balance of the original warranty period. All defective 

parts replaced under these warranties become the property of 

American Sanders.

WARRANTY SERVICE

To obtain warranty service, take your machine and proof of 

purchase to any authorized American Sander Distributor.  American 

Sanders will not reimburse expenses for service calls or travel. 

For the Distributor in your area, call American Sanders Customer 

Service Department at 800-367-3550 or 336-372-8080. If you are 

dissatisfied with the service that you receive, call or write American 

Sanders Customer Service Department for further assistance.

INSTRUCTIONS AND CONDITIONS FOR WARRANTY 

REIMBURSEMENT

l 

Order replacement part: Orders will be processed and charged, 

as normal procedure.

l 

Call American Sanders for R/A number.

l 

You will need the Machine Serial Number and the Machine 

Model Number.

l 

Parts must be returned, accompanied with the R/A number to be 

eligible for warranty credit.

l 

All Warranty Parts will be shipped prepaid UPS Ground, any 

other method will be at the recipients expense.

l 

Freight on any Warranty Part after 30 days must be paid for by 

the Purchaser.

l 

Warranty labor rate is $45.00 per hour.

l 

Credit will be issued upon completion of the above steps, at the 

above rates.

Transportation of hazardous waste or contaminated equipment is 

subject to various laws and regulations.  In returning machines, parts, 

or accessories under this limited warranty, the end user must certify 

in writing that the machines, parts, or accessories being returned 

have not been used for handling, clean up, or disposal of hazardous 

waste or hazardous materials including but not limited to such things 

as asbestos, anthrax etc. or if the machines, parts, or accessories 

being returned have been used for handling, clean up, or diposal of 

hazardous waste or hazardous materials, then the end user must 

have the machines, parts or accessories decontaminated by licensed 

and  qualified  decontamination  professionals  and  provide  written 

certification of this decontamination signed by the decontamination 

professionals.  These machines, parts or accessories are to 

be returned only to the local American Sanders Service Center 

for  warranty  service  along  with  decontamination  certification.

DISCLAIMER OF CONSEQUENTIAL

THERE  ARE  NO  WARRANTIES  THAT  EXTEND  BEYOND 

THE  DESCRIPTION  OF  THE  LIMITED  WARRANTIES  STATED 

WITHIN.    NO  OTHER  WARRANTY,  EXPRESSED  OR  IMPLIED, 

INCLUDING  BUT  NOT  LIMITED  TO  ANY  IMPLIED  WARRANTY 

OF  MERCHANTABLILITY  OR  FITNESS  FOR  A  PARTICULAR 

PURPOSE, IS MADE EXCEPT AS EXPRESSLY STATED HEREIN.  

ANY  STATUTORY  IMPLIED  WARRANTIES,  INCLUDING  ANY 

WARRANTY  OF  MERCHANTABILITY  OR  FITNESS  FOR  A 

PARTICULAR PURPOSE, THAT ARE IMPOSED BY LAW DESPITE 

THE  EXPRESS  LIMITATION  OR  WARRANTIES  ABOVE,  ARE 

EXPRESSLY  LIMITED  TO  THE  DURATION  OF  THE  WRITTEN 

WARRANTY.    BUYER  UNDERSTANDS,  ACKNOWLEDGES 

AND  AGREES  THAT  THE  REMEDIES  PROVIDED  UNDER 

THIS  LIMITED  WARRANTY  ARE  THE  SOLE  AND  EXCLUSIVE 

REMEDIES  AVAILABLE  TO  THE  BUYER.    AMERICAN 

SANDERS  DISCLAIMS  ANY  RESPONSIBLITY  FOR  LOSS  OF 

USER  TIME  OF  THE  AMERICAN  SANDERS  MACHINE  OR  

ANY  OTHER  INCIDENTAL  OR  CONSEQUENTIAL  DAMAGES. 

THIS  INCLUDES,  BUT  NOT  LIMITED  TO  INDIRECT,  SPECIAL 

OR  CONSEQUENTIAL  DAMAGES  ARISING  OUT  OF  OR  IN 

CONNECTION  WITH  THE  FURNISHING,  PERFORMANCE,  USE 

OF  OR  INABILITY  TO  USE  THE  MACHINE.   ANY  EXTENSIONS 

OF  OR  MODIFICATIONS  MADE  TO  THIS  WARRANTY  BY  A 

DEALER/DISTRIBUTOR  OF  AMERICAN  SANDERS  ARE  THE 

SOLE  RESPONSIBILITY  OF  THE  DEALER/DISTRIBUTOR.

American Sanders reserves the right to change 

its warranty policy without notice.

Copyright 2019 American Sanders

Limited Warranty

Epoch HD Dual Speed Rotary Sander

LT079500; 101519