TROUBLE SHOOTING
SYMPTOM
POSSIBLE CAUSES
CORRECTIVE ACTION
Fireplace doesn’t work,
but “F” visual alarm light
is flashing.
Fireplace inner temperature over
heating or occurs abnormal
heating.
a.This fireplace are include a visual alarm and a thermostat
limiter safety device to warn/prevent that parts of heater are
getting excessively hot. A thermostat limiter will disconnect
power to the unit. Reset it by turning the main power switch
OFF (or optional wall switch or wall thermostat, if installed)
or unplug the unit and waiting 10 minutes then turning it
back ON/Plug in the unit.
b.If the alarm illuminates and thermostat limiter continues to
trip repeatedly contact a qualified service technician.
or log set and ember is not
glowing.
LED Light(s) burt out or wiring is
loose.
if necessary. Inspect lig
h
t bulbs and
r
eplace if necessary
.
Remo
t
e Con
tr
ol does not
work.
ther
e m
a
y h
a
ve been a loss of pow
er t
o the unit as a pos-
sible r
esult f
r
om a pow
er
f
ailure
(i.E. B
rea
ker tripped).
Ci
r
cuit B
rea
ker trips or fuse
blo
ws when the unit is on.
t
o ensu
r
e it is on a dedic
at
ed ci
r
cuit with p
r
oper amp.
rat-
or r
eplace wiring and
/or
connec
tor
s as necessary
.
LED Light(s) a
re bur
n
t out.
Inspect the LED Light(s) and
r
eplace them if necessary
.
Ember Bed is not glowing or
dimming.
LED Light(s) a
re bur
n
t out.
Inspect the LED Light(s) and
r
eplace them if necessary
.
N
o
warm air coming f
r
om
appliance
R
oo
m
t
empe
ratur
e is higher than
or MED).
not turn on.
a. Appliance has ov
erheat
ed and
-
ma
l
swi
t
c
h t
o disconnect.
OR
b. House ci
r
cuit b
rea
k
er has
tripped.
a. Unplug the appliance, allow appliance
to
c
ool
for 15 min
-
ut
es, then plug back in.
b.
R
ese
t the house ci
r
cuit b
rea
k
er
Appliance will not come on
ON.
a. Appliance is not plugged in
to
an eletric
al outlet.
OR
b. Appliance has ov
erheat
ed and
-
ma
l
swi
t
c
h t
o disconnect.
a. Check plug and plug it in.
b. Unplug the appliance, allow appliance
to
c
ool
for 15 min
-
ut
es, then plug back in.
Disconnect power before performing any maintenance and allow to cool before servic-
WARNING
25
Summary of Contents for WM-BI-106-11524
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