20
TRUBLE SHOOTING
PROBLEM
POSIBBLE CAUSE
SOLUTION
Dim or no flame
Flame LED
’
s are burnt out
Inspect the LED
’
s and replace
them if necessary.
Ember bed is not
glowing or dimming
Ember LED
’
s are burnt out
Inspect the ember bed LED
’
s and
replace them if necessary.
Appliance has overheated
and safety device has caused
the
thermal
switch
to
disconnect
Turn off the main switch, allow
appliance to cool for 10 minutes,
then turn it on.
House circuit breaker has
tripped
Reset house circuit breaker.
Appliance turns off
and will not turn on
Appliance
’
s fuse has blown
Replace the fuse.
Appliance is not plugged into
an electrical outlet
Check plug and plug in.
Appliance has overheated
and safety device has caused
the
thermal
switch
to
disconnect
Turn off the main switch, allow
appliance to cool for 10 minutes,
then turn it on.
Appliance
will
not
come on when switch
is flipped to ON
Circuit board is burnt out
Inspect the circuit board and
replace it if necessary.
No warm air coming
out of appliance
Heater is burnt out
Inspect the burner and heater
assembly
and
replace
it
if
necessary.
Flame sputters
Flame motor is defective.
Call a qualified service technician
and replace flame motor.
Remote Control does
not work.
Low batteries.
Unit switch in
“
O
”
position.
Replace AAA batteries in remote
control.
Turn the switch in
“
I
”
position.
Flame is fixed.
Wiring may be loose or the
flame motor may be defective.
Summary of Contents for WM-BI-26-3623
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