8. Trouble shooting
If you are having trouble with your device, try these troubleshooting procedures before contacting
a service professional.
Problems
Causes
Solutions
Poor signal
The signal waves unable to
transmit when use the GPS
tracker in the places that have
poor signal reception, such as:
tall building around or basement.
Using the GPS tracker in
the places that have good
signal condition.
Unable to boot
Low battery
Charge the device battery
Unable to connect
the network
Poor signal
Using the GPS tracker in
the places that have good
signal condition.
Unable to locate
Signal shielded or poor signal
Change the installation
place
No power off alarm
Built-In battery Is off
Turn it on
Fail to start the car
Power cutoff / ACC abnormal
Restore power/Check
ACC
Car stops driving
Abnormal power supply
Connect the device
negative electrode to
constant power
Offline/ indicators
off
Abnormal power
supply/Indicators sleep
Check power
supply/Press side key to
activate indicators
No update of
vehicle’s location
No GPS positioning
Test the device again/
Change installation place
Warranty instructions and service
1.
The warranty is valid only when the warranty card is properly completed, and upon
presentation of the proof of purchase consisting of original invoice indicating the date of
purchase, model and serial No.of the product. We reserve the right to refuse warranty if this
information has been removed or changed after the original purchase of the product from
the dealer.
2. Our obligations are limited to repair of the defect or replacement the defective part or at Its
discretion replacement of the product itself.
3. Warranty repairs must be carried out by our Authorized Service Centre. Warranty cover will
be void, even if a repair has been attempted by any unauthorized service centre.
4. Repair or replacement under the terms of this warranty does not provide right to extension
or renewal of the warranty period.
5. The warranty is not applicable to cases other than defects In material, design and
workmanship.
Summary of Contents for Amber Power C210
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