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Technical Support & Warranty ……………………………
F
REE
S
UPPORT THROUGH EMAIL
&
W
EB
Visit Ambir’s website at www.ambir.com. Click the Support tab at the top of the page for access to
valuable information including: Installation guides, FAQs, troubleshooting tips, driver downloads;
you may also communicate your scanner issues via email at: support@ambir.com.
T
ECHNICAL
S
UPPORT BY
T
ELEPHONE
Support is available at 630.530.5400 opt 3
(9:00 A.M. - 6:00 P.M. U.S. Central Standard Time Monday -
Friday)
For all Ambir Scanners, you can speak directly to a technical support representative or leave a message
for call-back. You will be connected to a highly trained, friendly and professional support agent who
will work with you to resolve your issue. For expediency, when you call please be in front of your
system with your software and documentation handy for troubleshooting.
* We will make every effort to resond to telephone support calls within 1 business day, however we
strongly suggest that you make initial contact via email, with an explanation of the problem you are
experiencing and a call back number if is necessary for us to speak to you directly.
Product Warranty Information
………………………………
Statement of Limited Warranty for the United States, Canada and European Economic
Community
Scanner model – PS465, PS665, DS485 or DS685
Warranty Period – 1 year
*Contact your place of purchase for warranty service information
Scanner Warranty
The manufacturer warrants that each scanner is free from defects in materials and workmanship and
conforms to the manufacturers published specifications. The warranty period for a scanner is a
specified, fixed period commencing on its date of purchase, as evidenced by your original sales
receipt.
Extent of Warranty
The warranty does not cover the repair or exchange of a scanner resulting from misuse, accident,
modification, unsuitable physical or operating environment, improper maintenance or failure caused
by a product for which the manufacturer is not responsible. The warranty is voided by removal of
alteration of scanner parts or identification labels.
Items not covered by the warranty
Host computer operating systems, application programs or hardware configurations are not covered.
For customer service or further warranty information please email support@ambir.com.
Please provide model name and number, place and date of purchase, your name and daytime
telephone number and a description of the difficulty you are experiencing. You will normally
receive a written email response or call-back with 1 business day.
Ambir Technology
918 N Oaklawn Ave
Elmhurst Il 60126 USA
Main 1-630-530-5400
Technical S1-630-530-5400 option 3
sales@ambir.com
Summary of Contents for DS485
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