American Comfort ACW800CH, Owner'S Manual

12

Troubleshooting

Never try to repair or dismantle the air condition yourself. 
Incompetent repairs result in loss of warranty and can endanger the user and the property.

The air 
conditioner does 
not function.

*

No power supply.  Make sure the 
green light on the plug is lit.

Connect to a functioning outlet and switch on.
See below for Plug and Reset button application.

Is the power light  ashing?
Is the water full LED lit?

Empty the water container.

The air 
conditioner does 
not seem to 
perform.

The unit is in direct sunlight. 

Close curtains/shades

Windows or doors open, many
people or a heat source in the room.

Close doors and windows.  Unit is not made to 
cool server rooms, sun rooms, or any rooms 
generating a constant 

The filter is dirty.

Clean the  filter.

Air inlet or air outlet blocked.

Power off the unit and unplug from outlet.  
Remove blockage.

Room temperature lower than the 
selected value.

Change temperature selection. 
Set at the lowest possible setting: 60°F.

The unit is noisy. Unit stands uneven.

Place on an even, solid surface (less vibrations).

The compressor 
does not work.

The overheat protection may be 
activated.

Wait 30 minutes until the temperature has 
decreased, then turn on the unit again.

The remote 
control does not 
function.

Distance too great.

Make sure the remote control is correctly aimed 
at the control panel.

Remote control signal not detected 
by the control panel.

The batteries are drained.

Check batteries on remote.

Note: When abnormal situations occur, turn off machine and pull out plug, then contact 
with professional electrician for help

* LCDI Plug 

If you plug in the Air Conditioner, and there is no green light on the plug, 
press the reset button on the LCDI plug.  The green light should be lit, 
indicating that the air conditioner is getting power from the electrical outlet.

 
  Make sure unit is plugged directly into a dedicated electrical source/outlet.  

Do not use any extension cords. See electrical specif cations listed on 
page 3 and make sure the electrical source can accommodate the unit’s 
energy consumption.

 
  If the plug continues to trip (which is a USA national safety standard feature) 

and the green light goes off, the cord may be damaged preventing you from 
resetting the unit. For your safety, contact a licensed electrician.

TEST 

RESET

Reset Button

Green Light

Test Button

Problem

Cause

Solution

1

1