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2. Each part
must be
tagged with the following information:
a.
Model number
and
serial number
of the dryer from which part was removed.
b. Nature of failure (be specific).
c. Date of dryer installation.
d. Date of part failure.
e. Specify whether the part(s) being returned is for a replacement, a credit, or a refund.
NOTE:
If a part is marked for a credit or a refund, the invoice number covering the purchase of the
replacement part
must be
provided.
NOTE:
Warranty tags
(ADC
Part No. 450064) are available at “no charge” from
ADC
upon request.
3. The company returning the part(s) must clearly note the complete company name and address on the
outside of the package.
4.
ALL
returns
must be
properly packaged to insure that they are not damaged in transit.
Damage claims
are the responsibility of the shipper.
IMPORTANT:
No replacements, credits, or refunds
will
be
issued for merchandise damaged in
transit.
5.
ALL
returns
should be
shipped to the
ADC
factory in such a manner that they are insured and a proof of
delivery can be obtained by the sender.
6.
Shipping charges are
not the responsibility of ADC. ALL returns should be “prepaid” to the
factory. Any
“C.O.D.” or “COLLECT”
returns will not be accepted
.
IMPORTANT:
No replacements, credits, or refunds
will
be
issued if the claim
cannot
be processed
due to insufficient information. The party filing the claim
will
be
notified in writing,
either by “FAX” or “CERTIFIED MAIL - Return Receipt Requested,” as to the
information necessary to process claim. If reply
is not
received by the
ADC
Warranty Department within thirty (30) days from the FAX/letter date, then no
replacements, credits, or refunds
will
be
issued, and the merchandise
will be
discarded.
