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SECTION V
WARRANTY INFORMATION
A. RETURNING WARRANTY CARD(S)
1. Before any dryer leaves the
ADC
factory test area, a warranty card is placed on the back side of the main
door glass. These warranty cards are intended to serve the customer where we record the individual
installation date and warranty information to better serve you should you file a warranty claim.
a. If a warranty card did not come with your dryer, contact the
ADC
Warranty Department or
ADC
Service Department at (508) 678-9000.
B. WARRANTY
For a copy of the
ADC
commercial warranty covering your particular dryers, contact the
ADC
distributor from
whom you purchased the equipment and request a dryer warranty form. If the distributor
cannot
be contacted
or is unknown, warranty information can be obtained from the factory by contacting the
ADC
Warranty Department
at (508) 678-9000.
NOTE:
Whenever contacting the
ADC
factory for warranty information, be sure to have the dryers
model number
and
serial number
available so that your inquiry can be handled in an
expeditious manner.
C. RETURNING WARRANTY PART(S)
ALL
dryer or parts warranty claims or inquires
should be
addressed to the
ADC
Warranty Parts Department.
To expedite processing, the following procedures
must be
followed:
1. No parts are to be returned to
ADC
without prior written authorization (Return Material Authorization)
from the factory.
NOTE:
A R.M.A. (Return Material Authorization) is valid for only sixty (60) days from date of issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned parts,
must be
included inside the package with the failed merchandise.
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