American Spa Owner’s Manual
LTR50001143, Rev. M
Appendix
40
Symptom
Possible Causes
Possible Solutions
System / Power Problems
System does not work
Power is turned off
Reset spa
Control pad and spa
equipment do not
operate
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
The 20 or 30A fuse, depending on
the system, has blown
Contact your dealer
The spa does not turn
off
Spa is trying to heat up
Check the temperature setting is in
Standard mode
Spa is in filter cycle
Normal. No adjustment necessary
Spa is in Standard mode
Check setting
Control panel displays
a message
An error may have has occurred
See Diagnostic Messages on page 13 for
message code meanings
GFCI breaker trips
repeatedly
Improper wiring to spa or GFCI
breaker is defective
Consult with a qualified electrician
There is a defective component on
the spa
Contact your dealer
Heat Problems
Spa does not heat
Heating mode not selected
See control panel instructions on page 11
Water level is too low
Add water to correct level
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
Heater is defective
Contact your dealer
Gate valve is partially or fully closed
Open gate valves. Note: Never operate
your spa with the gate valves closed!
Spa gets warm but
does not get hot
Thermostat has been turned down
Set control panel to a higher temperature
Insufficient filtration time
Increase filtration time
Water level is too low
Add water to correct level
No electrical power to spa
Turn on or reset the GFCI circuit breaker.
If this does not solve the problem, have
a qualified electrician check the electrical
service.
Dirty filter cartridge
Clean filter cartridge
Gate valves closed
Open gate valves
Spa cover improperly positioned
Align spa cover
Spa gets too hot
Filtration time is set too long
Reduce filtration cycles, especially during
summer months
Troubleshooting
Summary of Contents for AM-418B
Page 1: ...LTR50001143 Rev M 1 1 17...
Page 19: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 17...
Page 20: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 18 F F F F A...
Page 21: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 19 Settings Screens...
Page 22: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 20 Error Screens...
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