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American Spa Owner’s Manual

LTR50001143, Rev. M

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Most  cities  and  counties  require  permits  for  exterior 
construction and electrical circuits. In addition, some 
communities have codes requiring residential barriers 
such as fencing and/or self-closing gates on property 
to  prevent  unsupervised  access  to  the  property  by 
children. Your dealer can provide information on which 
permits may be required and how to obtain them prior 
to the delivery of your spa.

Before Delivery

Plan your delivery route
Choose a suitable location for the spa
Lay a 5 - 8 cm concrete slab
Install dedicated electrical supply

After Delivery

Place spa on slab
Connect electrical components

Preparing for Your New Portable Spa

Pre-Delivery Checklist

Planning the Best Location

Safety First

Consider How You Will Use Your Spa

Plan for Your Environment 

Consider Your Privacy 

Provide a View with Your Spa

Keep Your Spa Clean

Allow for Service Access

Do  not  place  your  spa  within  10  feet  (3  m)  of 

overhead power lines.

How  you  intend  to  use  your  spa  will  help  you 

determine where you should position it. For example, 

will you use your spa for recreational or therapeutic 

purposes?  If  your  spa  is  mainly  used  for  family 

recreation, be sure to leave plenty of room around 

it  for  activity.  If  you  will  use  it  for  relaxation  and 

therapy, you will probably want to create a specific 

mood around it.

If you live in a region where it snows in the winter 

or  rains  frequently,  place  the  spa  near  a  house 

entry. By doing this, you will have a place to change 

clothes and not be uncomfortable.  

In a cold-weather climate, bare trees won’t provide 

much  privacy.  Think  of  your  spa’s  surroundings 

during  all  seasons  to  determine  your  best  privacy 

options. Consider the view of your neighbors as well 

when you plan the location of your spa.

Think  about  the  direction  you  will  be  facing  when 

sitting in your spa. Do you have a special landscaped 

area in your yard that you find enjoyable? Perhaps 

there  is  an  area  that  catches  a  soothing  breeze 

during the day or a lovely sunset in the evening. 

In planning your spa’s location, consider a location 

where the path to and from the house can be kept 

clean and free of debris.
Prevent  dirt  and  contaminants  from  being  tracked 

into  your  spa  by  placing  a  foot  mat  at  the  spa’s 

entrance  where  the  bathers  can  clean  their  feet 

before entering your spa.

Make  sure  the  spa  is  positioned  so  that  access  to 

the equipment compartment and all side panels will 

not be blocked. 
Many people choose to install a decorative structure 

around their spa. If you are installing your spa with 

any  type  of  structure  on  the  outside,  such  as  a 

gazebo, remember to allow access for service. It is 

always  best  to  design  special  installations  so  that 

the spa can still be moved, or lifted off the ground.

Summary of Contents for AM-418B

Page 1: ...LTR50001143 Rev M 1 1 17...

Page 2: ...O Wiring Diagram 7 Filling and Powering Up Your Portable Spa 8 Priming the Pump 11 Operating Your Spa 12 Electronic Control Operation 12 Electrical Power Efficiency 14 Diagnostic Messages 14 Spa Opera...

Page 3: ...ater can induce hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level 3 F to 6 F above the normal body temperature of 98 6 F or 2 C to 4 C above 37 C While hyperth...

Page 4: ...should not use a spa or hot tub WARNING To avoid injury exercise care when entering or exiting the spa or hot tub WARNING Do not use drugs or alcohol before or during the use of a spa or hot tub to av...

Page 5: ...use it for relaxation and therapy you will probably want to create a specific mood around it If you live in a region where it snows in the winter or rains frequently place the spa near a house entry...

Page 6: ...ommend that a qualified licensed contractor prepare the foundation for your spa If you are installing the spa indoors pay close attention to the flooring beneath it Choose flooring that will not be da...

Page 7: ...Always follow applicable local state and federal codes and guidelines Use only a dedicated electrical line with a 15 amp breaker Cord and plug connections may not use a cord longer than 15 feet 4 6 m...

Page 8: ...American Spa Owner s Manual LTR50001143 Rev M Preparing for Your New Portable Spa 6 GFCI Wiring Diagram...

Page 9: ...American Spa Owner s Manual LTR50001143 Rev M Preparing for Your New Portable Spa 7 NEO Wiring Diagram...

Page 10: ...re you replace it A dry filter can allow air into the filtration system which can cause the pump to fail to prime After the spa has been placed on an approved surface and has been correctly wired by a...

Page 11: ...0V spas are connected to the proper electrical outlet After two minutes the pump should prime If it does not follow the priming instructions on the next page If it does continue with the next step Sta...

Page 12: ...e sure the filter has soaked at least 30 minutes before you install it 7 Adjust water chemistry Test and adjust the water chemistry See the section on page 23 for instructions on water clarity 8 Let t...

Page 13: ...cond method will remove a large air lock within the pump 1 Using a Phillips screwdriver remove the front panel from the spa and locate the pump 2 While the spa is operating turn the bleeder valve coun...

Page 14: ...mperature will be maintained in standard mode The hot tub will heat to 100 F 37 5 C at start up until the set temperature is changed as described below Operating Your Spa Electronic Control Operation...

Page 15: ...Press the Jets 2 button to turn pump 2 on Press it once again to turn the pump 2 off Light Press the Light button to turn on the light Press it once again to turn the light off Automatic Time outs Th...

Page 16: ...is in Economy Mode None F or C Temperature unknown After the pump has been running for two minutes the temperature will be displayed HL HFL A difference in readings between temperature sensors has be...

Page 17: ...urn power back on If display message is repeated then shut the power off to the spa and call your dealer or service organization Pr When your spa is first actuated it will go into priming mode The pri...

Page 18: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 16 Spa Operation NEO one pump system NEO two pump system...

Page 19: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 17...

Page 20: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 18 F F F F A...

Page 21: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 19 Settings Screens...

Page 22: ...American Spa Owner s Manual LTR50001143 Rev M Operating Your Spa 20 Error Screens...

Page 23: ...ckwise to increase clockwise to decrease Water Diverters Water diverter knobs are 1 and 2 knobs located around the top of your spa They allow you to divert water through jets from one side of the spa...

Page 24: ...ur spa may include two to eight streamer waterfalls When the booster pump is on turn the 1 diverter knob to adjust the rate of flow to the waterfall jets The waterfall jet faces are not adjustable Do...

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Page 26: ...end to be too high and may be difficult to bring down High TA can be corrected by adding an alkalinity decreaser When the TA is balanced it normally remains stable although adding water with high or l...

Page 27: ...st strip or a reagent kit See the table on the following page for the ideal range Add one or two tablespoons granulated chlorine to the spa water weekly Note that chlorine dissipation rate will be fas...

Page 28: ...next higher filtration number then if water quality is still not adequate consult the advice of your Cal Spas dealer for additional chemical or system recommendations Be sure to give them your bather...

Page 29: ...ssary If your water source is high in calcium add stain and scale preventer Once a month Deep clean your spa s filter Follow filter cleaning instruction at beginning of this section Every two to four...

Page 30: ...ound spa Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Algae Growth High pH Low sanitizer level...

Page 31: ...into the holes Important Keep the spa covered when not in use Covered spas will use less electricity in maintaining your set temperature Covering your spa will protect your spa s finish from the sun s...

Page 32: ...ed to drain your spa be aware of the potential of freezing in your spas equipment and plumbing Even if the directions below are followed perfectly there is no guarantee that your spa will not suffer f...

Page 33: ...ions on page 19 for changing modes 2 Following the water quality instructions starting on page 23 adjust the pH 3 Shock the water add either chlorine or bromine sanitizer 4 When you return check and a...

Page 34: ...ted with common automotive vinyl protectants Warning Do not use automotive vinyl protectants on spa covers or pillows These products are generally oil based and will cause severe water clarity issues...

Page 35: ...the spa cabinet Everything can be done with your device The example shown below is from an iPhone device Your device may appear differently Before you begin make sure Bluetooth in enabled on your dev...

Page 36: ...s order White Cyan Magenta Blue Yellow green Green Red To cycle through the different color choices press the button repeatedly Each time you press the button you advance to the next color 2 Flashing...

Page 37: ...SQN halo 2 neck jet 100 shut off Halo w graphite gray center PLU29520 611 500 SQ2D 2 euro jet directional Halo w graphite gray eyeball PLU29520 011 500 SQ3D 3 directional mini jet Halo w graphite eyeb...

Page 38: ...eplacement parts Water Diverter Valves Diverter Valve 2 Star Fire Textured Black PLU21300468 Diverter Valve 1 Star Fire Textured Black PLU21300469 Air Control Valve Air Control Valve Star Fire Black P...

Page 39: ...37 This fixture is for Interior Light part number LIT16100625 Waterfalls Cascade II Waterfall Curved Black Textured with Valve PLU21800826TEX Hydro Stream Waterfall Flush Mount Special Black 210 9201...

Page 40: ...ech LIT16100620 4 LED light string LIT16100621 Interior light with logic LIT16100625 LED light string jumper 46 inches daisy chain ELE09902531 Replacement Cabinet Panels The complete selection of repl...

Page 41: ...ooling The covers listed below are filled with 1 lb foam Size Fits spa models Type Part numbers 78 round AM 511RS Basic Slate COV78RDB42S WN 2 72 x 72 triangle AM 628TS Basic Slate COV7272TRB42S WN 2...

Page 42: ...on the spa Contact your dealer Heat Problems Spa does not heat Heating mode not selected See control panel instructions on page 11 Water level is too low Add water to correct level No electrical power...

Page 43: ...d empty the hoses Close or turn off empty cycle if necessary Water Pressure Problems Jets surge on and off Water level is too low Add water to normal level Jets are weaker than normal or do not work a...

Page 44: ...act your dealer Pump turns off during operation Automatic timer has completed its cycle Start the cycle again Pump has overheated due to the vents on the equipment door being blocked Clear items away...

Page 45: ...ials Normal wear and weathering of the finish will occur naturally over time and are not defects LIMITED WARRANTY YEAR LIMITED W WA AR RR 1 Y Y Y R RA R R RA A T T TY Y Y A A AN NT T A A AN N N NT T T...

Page 46: ...his Limited Warranty does not provide coverage for the insulating cover any item attached to or installed on the spa after the date of manufacture or for gaining access to any component for repair or...

Page 47: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 45...

Page 48: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 46...

Page 49: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 47...

Page 50: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 48...

Page 51: ...American Spa Owner s Manual LTR50001143 Rev M Appendix 49...

Page 52: ..._________________________________________ Date Installed ________________________________________________________________________ Dealer s Phone Number ________________________________________________...

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