American Spas AM-628TM, Owner'S Manual

Page 1: ...LTR50001143 Rev ZZ 4 28 20 ...

Page 2: ...gram 9 Filling and Powering Up Your Portable Spa10 Priming the Pump 13 Initial Start up 14 Operating Your Spa 14 Spa Topside Control Balboa 14 Electrical Power Efficiency 16 Diagnostic Messages 16 Spa Topside Control NEO 18 Adjusting Date Time and Filtration Settings 23 Jets 27 Water Diverters 27 Air Control 27 Cover Latches 28 Waterfall 28 Hydro Streamer Waterfall 28 Clear Water Plan 29 The Key t...

Page 3: ... water can induce hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level 3 F to 6 F above the normal body temperature of 98 6 F or 2 C to 4 C above 37 C While hyperthermia has many health benefits it is important not to allow your body s core temperature to rise above 103 F 39 5 C Symptoms of excessive hyperthermia include dizziness lethargy drowsiness and faint...

Page 4: ...s should not use a spa or hot tub WARNING To avoid injury exercise care when entering or exiting the spa or hot tub WARNING Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning WARNING Do not use a spa or hot tub immediately following strenuous exercise WARNING Prolonged immersion in a spa or hot tub may be injurious to your health...

Page 5: ...l use it for relaxation and therapy you will probably want to create a specific mood around it If you live in a region where it snows in the winter or rains frequently place the spa near a house entry By doing this you will have a place to change clothes and not be uncomfortable In a cold weather climate bare trees won t provide much privacy Think of your spa s surroundings during all seasons to d...

Page 6: ...ecommend that a qualified licensed contractor prepare the foundation for your spa If you are installing the spa indoors pay close attention to the flooring beneath it Choose flooring that will not be damaged or stained If you are installing your spa on an elevated wood deck or other structure it is highly recommended that you consult a structural engineer or contractor to ensure the structure will...

Page 7: ...ain knob and then unscrew and remove the front door panel Pictured to the right is the inside of the spa behind the front door The electrician now has access to connect the spa for power While the front door is off refer to page 10 for instructions on ensuring the plumbing fittings are secure but do not be tempted to over torque or over tighten these fittings Pull the drain pipe through the front ...

Page 8: ...s Always follow applicable local state and federal codes and guidelines Use only a dedicated electrical line with a 15 amp breaker Cord and plug connections may not use a cord longer than 15 feet 4 6 m and must be plugged into a dedicated 15 amp GFCI connection NEC 680 42 A 2 Do not use extension cords Always use a weatherproof covered receptacle Receptacle shall be located not less than 5 feet 1 ...

Page 9: ...American Spa Owner s Manual LTR50001143 Rev ZZ Preparing for Your New Portable Spa 7 GFCI Wiring Diagram Balboa ...

Page 10: ...American Spa Owner s Manual LTR50001143 Rev ZZ Preparing for Your New Portable Spa 8 GFCI Wiring Diagram NEO ...

Page 11: ...American Spa Owner s Manual LTR50001143 Rev ZZ Preparing for Your New Portable Spa 9 NEO Wiring Diagram ...

Page 12: ...fail to prime Never try to pull the filter cartridge while the spa is running in low or high speed i e any speed After the spa has been placed on an approved surface and has been correctly wired by a licensed electrician inspect all plumbing connections in the equipment area of your spa Ensure that these connections are secure and that they did not loosen during shipment If your spa has gate valve...

Page 13: ...e and go to the Main display when the RETURN button is pressed or after four minutes of activity Exiting Priming Mode for Neo Pack Systems You can manually exit Priming Mode by pressing the RETURN button Note that if you do not manually exit the priming mode the priming mode will be automatically terminated after 4 to 5 minutes Be sure that the pumps have been primed by this time For VS300 Your sp...

Page 14: ...nstall it Insert the filter all the way and screw it in Do not over torque the cartridge during installation just hand tighten gently 7 Adjust water chemistry Test and adjust the water chemistry See the section on page 25 for instructions on water clarity 8 Let the spa heat up When the spa has finished priming the heater will activate Put the cover on and let the spa heat to the set temperature ...

Page 15: ...second method will remove a large air lock within the pump 1 Using a Phillips screwdriver remove the front panel from the spa and locate the pump 2 While the spa is operating turn the bleeder valve counter clockwise with a small pair of pliers or a flat head screwdriver until the air has been released from the pump 3 If this is unsuccessful loosen the white union nut on side of the pump with chann...

Page 16: ...ated and the water temperature will be maintained in standard mode The hot tub will heat to 100 F 37 5 C at start up until the set temperature is changed as described below Initial Start up Temperature Adjustment Range 80 F to 104 F 26 C to 40 C The electronic control panel displays the actual water temperature in degrees Fahrenheit The displayed temperature will only be current after the pump has...

Page 17: ...2 Press the Jets 2 button to turn pump 2 on Press it once again to turn the pump 2 off Light Press the Light button to turn on the light Press it once again to turn the light off Automatic Time outs These features will automatically turn themselves off during periods of continuous use Low speed pump After 4 hours High speed pumps After 15 minutes Hot tub light After 15 minutes Setting Filtration C...

Page 18: ...r is in Economy Mode None F or C Temperature unknown After the pump has been running for two minutes the temperature will be displayed HL HFL A difference in readings between temperature sensors has been detected indicating a possible water flow problem Make sure spa is filled to proper level and that pumps are primed and filter cartridges are clean If message does not reset call your dealer or se...

Page 19: ... turn power back on If display message is repeated then shut the power off to the spa and call your dealer or service organization Pr When your spa is first actuated it will go into priming mode The priming mode will last for up to four minutes and then the spa will begin to heat and maintain the water temperature in the Standard mode SF Safety Suction Spa is shut down The display will show SF whe...

Page 20: ...American Spa Owner s Manual LTR50001143 Rev ZZ Operating Your Spa 18 NEO one pump system NEO two pump system Spa Topside Control NEO ...

Page 21: ...American Spa Owner s Manual LTR50001143 Rev ZZ Operating Your Spa 19 ...

Page 22: ...American Spa Owner s Manual LTR50001143 Rev ZZ Operating Your Spa 20 F F F F A ...

Page 23: ...American Spa Owner s Manual LTR50001143 Rev ZZ Operating Your Spa 21 Settings Screens ...

Page 24: ...American Spa Owner s Manual LTR50001143 Rev ZZ Operating Your Spa 22 Error Screens ...

Page 25: ...g to your preferences In order to access and change the internal clock of your spa first press MENU The color and button pattern of your topside panel may differ from those shown below However the functions of your buttons will be the same as shown in the directions That action will take you to this screen Use the COOL Down arrow to highlight the Date Time option which is now highlighted in white ...

Page 26: ...001143 Rev ZZ Operating Your Spa 24 Press the MENU button to select the option Press the UP DOWN buttons to increase or decrease the value of each highlighted field Press the MENU button to advance to the next field you wish to change ...

Page 27: ...the screen has reverted back to temperature you can now adjust Filter Cycles NOTE You do not necessarily have to adjust the Filter Cycles because the default factory settings give you two Filter Cycles per day automatically In any case to access the Filter Cycles press the MENU button This time select Filter Cycles Press the MENU button to access the sub menus ...

Page 28: ...2 working for you every day Filter Cycles 3 and 4 can also be employed in addition to Filter Cycles 1 and 2 and these Cycles allow full customization as well Filter Cycles 1 2 3 and 4 can all be adjusted in 15 minute increments Use the MENU button to move from field to field use the UP and DOWN arrows to make adjustments and then press RETURN once you re satisfied with your selections for all Cycl...

Page 29: ...lockwise to increase clockwise to decrease Water Diverters Water diverter knobs are 1 and 2 knobs located around the top of your spa They allow you to divert water through jets from one side of the spa to the other or from floor jets to wall jets This is accomplished by rotating the knob to the left or right to increase or decrease the flow of water through the jets Air Control The air controls is...

Page 30: ...Your spa may include two to eight streamer waterfalls When the booster pump is on turn the 1 diverter knob to adjust the rate of flow to the waterfall jets The waterfall jet faces are not adjustable Do not turn the jet faces because you may accidentally remove them Always shut off water to the hydro streamer jets before you place the cover on the spa Water from the hydro streamer jets sprays in an...

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Page 32: ...tend to be too high and may be difficult to bring down High TA can be corrected by adding an alkalinity decreaser When the TA is balanced it normally remains stable although adding water with high or low alkalinity will raise or lower the TA level Calcium hardness CH is a measure of the total amount of dissolved calcium in the water Calcium helps control the corrosive nature of the spa s water and...

Page 33: ...test strip or a reagent kit See the table on the following page for the ideal range Add one or two tablespoons granulated chlorine to the spa water weekly Note that chlorine dissipation rate will be faster at higher water temperatures and slower at lower temperatures When you add chlorine open all of the jets and run the spa at high speed with the cover open for at least 30 minutes Follow the main...

Page 34: ... next higher filtration number then if water quality is still not adequate consult the advice of your Cal Spas dealer for additional chemical or system recommendations Be sure to give them your bather load information The filter is the part of your spa that removes the debris from the water and needs to be cleaned on a regular basis to maximize your spa s filtering performance and heating efficien...

Page 35: ...essary If your water source is high in calcium add stain and scale preventer Once a month Deep clean your spa s filter Follow filter cleaning instruction at beginning of this section Every two to four months Change the spa water How often you change the water depends on how much you use the spa When you change the water you will need to Clean and polish the acrylic surface see page 37 Clean and tr...

Page 36: ...around spa Buildup of oils and dirt Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Algae Growth High pH Low sanitizer level Shock spa with sanitizer and adjust pH Shock spa with sanitizer and maintain sanitizer level Eye Irritation Low pH Low sanitizer level Adjust pH Shock spa with sanitizer and maintain sanitizer leve...

Page 37: ...k into the holes Important Keep the spa covered when not in use Covered spas will use less electricity in maintaining your set temperature Covering your spa will protect your spa s finish from the sun s ultraviolet rays You are required to keep the spa covered to maintain warranty coverage Covering your spa helps prevent children from drowning in the spa See the manual enclosed with your cover for...

Page 38: ...need to drain your spa be aware of the potential of freezing in your spas equipment and plumbing Even if the directions below are followed perfectly there is no guarantee that your spa will not suffer freeze damage Freeze damage is not covered by your warranty 1 Open all filter covers 2 Remove the filter baskets and filters 3 Drain your spa completely as described in the instructions above 4 Vacuu...

Page 39: ...ill unscrew from the fitting until it is free Shown below in the sequence from left to right is the process for removing the jet A quarter turn counter clockwise will turn off the jet Another quarter turn will allow you to pull out the jet from the spa To replace the jet place it in the fitting and turn it clockwise until it is snug in place Do not overtighten the jet Cleaning Your Spa Spa Cover a...

Page 40: ...n the spa cabinet Everything can be done with your device The example shown below is from an iPhone device Your device may appear differently Before you begin make sure Bluetooth in enabled on your device 1 Select Bluetooth from your device s option list 2 Select SWA8 1BT from the list of available devices to pair 3 Allow your device to pair with the spa s Bluetooth module 4 When the devices have ...

Page 41: ... light green purple light blue yellow etc Each time you press the button you immediately advance to the next color in sequence or eventually a different light pattern 2 Flashing When you are cycling through all the colors the next time you push the LIGHT button the LED lights may start flashing This is another normal operational pattern option 3 Fading cycle The next phase of operation when you pu...

Page 42: ...onal maxi flow jet Halo w graphite gray eyeball PLU29540 111 500 SQ5R 5 rotational jet Halo w graphite gray eyeball PLU29550 081 500 Snap in SQR Jet Inserts SQN halo 2 directional neck jet 100 shut off Halo with gray eyeball PLU29923 114 000 SQN halo 2 neck jet 100 shut off Halo w graphite gray center PLU29520 611 500 SQ2D 2 euro jet directional Halo w graphite gray eyeball PLU29520 011 500 SQ3D 3...

Page 43: ...ts Water Diverter Valves Diverter Valve 2 Star Fire Textured Black PLU21300468 Diverter Valve 1 Star Fire Textured Black PLU21300469 Air Control Valve Air Control Valve Star Fire Black PLU21300526 Snap in SQR Jet Inserts Hio Roto 3 pro loc PLU29530 121 500 Hio Roto 3 5 pro loc PLU29530 031 500 Euro Twist 3 PLU29520 021 500 ...

Page 44: ...lve PLU21800826TEX Hydro Stream Waterfall Flush Mount Special Black 210 9201 13 PLU21800624 Aqua Rail 12 LED Blk Clear FIX25262 014 000 Drain Super Hi Flow suction Dark Gray 2 Slip Wall fitting VGB2008 640 3589LGDSG V PLU21400137 Filter 50 sq ft FIL50 5D13H15FCT PWW50L M Jumbo 5 Spa Light Fixture OEM Kit No Lenses or Back Cap Required 630 K008LC LIT16100237 This fixture is for Interior Light part ...

Page 45: ... Gray COV7484B42G CC 2 84 x 84 AM 740B Basic Slate COV8484B42S WN 2 84 x 84 AM 740L Basic Slate COV8484B42S WN 2 84 x 84 AM 756BS Basic Slate COV8484B42S WN 2 84 x 84 AM 756LS Basic Slate COV8484B42S WN 2 76 round AM R510R Basic Slate COV76RDB42S WN 2 74 x 84 AM R630L S Basic Slate COV7383B42S WN 2 84 x 84 AM R730B S Basic Slate COV8484B42S WN 2 84 x 84 AM R730L S Basic Slate COV8484B42S WN 2 64 x...

Page 46: ...merican Spa Owner s Manual LTR50001143 Rev ZZ Appendix 44 Spa Cover Lock and Key ACC01800020 Pillows Counter Lounge Pillow ACC01401500NL Please visit www quickspaparts com to order your replacement parts ...

Page 47: ...he spa Contact your dealer Heat Problems Spa does not heat Heating mode not selected See control panel instructions on page 14 Water level is too low Add water to correct level No electrical power to spa Turn on or reset the GFCI circuit breaker If this does not solve the problem have a qualified electrician check the electrical service Heater is defective Contact your dealer Gate valve is partial...

Page 48: ...nd empty the hoses Close or turn off empty cycle if necessary Water Pressure Problems Jets surge on and off Water level is too low Add water to normal level Jets are weaker than normal or do not work at all Jet valves are partially or fully closed Open jet valves Filter cartridge is dirty See Cleaning the Filter Air is trapped in the pump Open the air bleed valve on each pump s housing and allow a...

Page 49: ...tact your dealer Pump turns off during operation Automatic timer has completed its cycle Start the cycle again Pump has overheated due to the vents on the equipment door being blocked Clear items away from vents The pump motor is defective Contact your dealer Pump has a burning smell while running Damaged or worn motor bearings Contact your dealer Pump does not work Power may be turned off Reset p...

Page 50: ...erials Normal wear and weathering of the finish will occur naturally over time and are not defects LIMITED WARRANTY YEAR LIMITED W WA AR RR 1 Y Y Y R RA R R RA A T T TY Y Y A A AN NT T A A AN N N NT T T T W W WA A Y AR R Y Y A A A A A T T N N N L A B O R L A B O R 1 Year Labor American Spa warranty covers cost of service and repair while spa is under warranty Warranties for Other Components The fu...

Page 51: ...ot provide coverage for the insulating cover any item attached to or installed on the spa after the date of manufacture or for gaining access to any component for repair or replacement Spa units in commercial use are excluded from any coverage whatsoever The spa owner accepts liability for repair work performed by anyone other than the Manufacturer or a designated American Spa representative Limit...

Page 52: ...________________________ Date Installed _________________________________________________________________________ Dealer s Phone Number _________________________________________________________________ Dealer s Address _______________________________________________________________________ LTR50001143 Rev ZZ 4 28 20 Removing the Support Block Not Applicable to Valentine Models There is a 2 x 2 woo...