CBA Manual: H012161 Rev: 3
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11 WARRANTY
Teseq Ltd. Warrants that this product is free from defects in materials and
workmanship for a period of:
x
Three years on standard products
x
one year on specifically designed products
11.1 Definitions
“Standard” means TESEQ
commercial product which, from time to time, appears in its
official marketing literature. It precludes product specifically designed to a Customer
requirement.
11.2 Scope
TESEQ warrants to the owner of any standard, CBA-B, power amplifier product,
purchased from TESEQ, its authorised dealers or resellers, that it will be free from
defects in material and workmanship for a period of 3 years from the date of original
shipment.
Should you encounter a problem within your first 3 years of ownership, we will have
the unit collected and guarantee to apply our reasonable endeavours to have it
repaired, and available for return, within 48 hours (6 working days) following receipt at
our facility. All costs associated with the activity will be borne by TESEQ Ltd.
It is necessary for Customers to comply with the terms and conditions laid out below
so that they may enjoy the benefits of the warranty.
In order to obtain service under this warranty, the Customer must notify TESEQ. (or
one of its agents) of the defect before the expiration of the warranty period, using the
‘Returns Form’ from this handbook
(or a photocopy of it).
11.3 Terms
and
conditions
TESEQ, or one of its authorised service centres, will, at its option, repair or replace
any unit or component covered by this warranty which becomes defective, or
malfunctions, under normal use / service during the period of this warranty, at no
charge for parts, labour or shipping to the owner.
Components, or units, replaced under the terms of the warranty shall continue to have
the benefit of the unexpired portion of the warranty only.