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AMG Sicherheitstechnik GmbH
Industrial Park Road A-9
39245 Gommern
Phone 039200-7797-0
Freecall 0800-2264264*
Fax 039200-7797-29
www.amg-sicherheitstechnik.de
info@amg-sicherheitstechnik.de
Business hours are 8-17 clock, outside this time an answering machine is switched
*) free of charge from the German fixed network and all German mobile networks
Also important: none of the antennas should touch metal (metal door, metal window,
pipe or cable in the wall), power plugs should be at least 1 meter away, as well as any
other electrical equipment that might sprinkle.
If you follow these instructions, we are sure that you will find a satisfactory mounting
position for the radio link.
The range for radios is usually measured in the open field, or in special measuring
laboratories. The range in buildings is shorter and depends on many surrounding objects.
If you continue to have problems and do not receive a satisfactory result, please send an
e-mail to:
info@amg-sicherheitstechnik.de
Troubleshooting and error descriptions
-
Bad wireless connection to the recorder (1-2 bars)
o
Change the antenna between the cameras
o
Change the location of the camera in question by 20-30cm backwards or forwards or
upwards or downwards.
o
Antenna wall mount for DVR Art-Nr. 900634 order additionally, so that an
improvement of the reception can be achieved.
-
Network connection can not be established
o
if the DVR does not connect, then turn off DHCP, save and turn on again and save, if
necessary, reboot.
-
No connection outside your WLANs or when you are traveling
o
Make sure that the data services are switched on on your smartphone / tablet /
iphone.
-
No video connection
o
If you have a bad video connection (still pictures), this may be due to the fact that
you are in a poorly supplied GSM area (3G / 4G) with your smartphone / iPhone, a
telephone connection is certainly possible but due to the video transmission is not
the Full bandwidth available, or they have a DSL connection, which does not have the
full capacity, we recommend min a 16000 DSL with a minimum upload of 1024 kBps,
here only helps a relocation or a connection at a later date.
