9
PRODUCT GUARANTEE AND WARRANTY CONDITIONS
Your Amica product comes with a 2 year parts and labour guarantee for electrical and mechanical failure
which commencing from the date of the original purchase.
Please ensure you register your product and keep your receipt (proof of purchase) and serial number in
a safe place.
You can register your Amica product online at
www.amica-international.co.uk
or
www.amica.ie
Warranty conditions:
What is covered?
- Electrical and mechanical faults deriving from faulty materials, defective components or a manufac-
turing defect.
- Replacement functional parts
- Labour costs of an approved Amica engineer
Your Amica Guarantee covers domestic use at a residential address and is subject to the following
Terms and Conditions.
Guarantee exclusions:
• Transit / delivery damage or cold weather damage.
• Incorrect installation:
Please ensure that your Amica appliance has been correctly and safely connected to mains sup-
plied electricity, gas and water and drainage as appropriate and in accordance with the instruction
manual.
Gas appliances must be properly installed by a qualified Gas Safe (or BORD GAIS) installer. LPG
conversions will be covered only if a copy of the necessary certification is provided at the time of
registration by a qualified Gas Safe (or BORD GAIS) installer.
We recommend that all electric cooking products, washing machines and dishwashers are installed
by a qualified plumber / electrical appliance installer.
• Repair of, or interference with, the product by any person not authorised by the manufacturer to
carry out service
• Improper use or abuse
• Accidental damage
• Reversal of doors or door handles on cooling appliances
• Repair or replacement of any cosmetic or consumable parts such as bulbs, plugs, fuses, cables,
filters and attachments, control knobs, flaps, container lids, handles, glass and wire shelves, rubber
hoses, plastic door shelves and any accessories for example Oven baking trays and shelves. These
include any parts which have become worn, discoloured or damaged, including damage by incorrect
use or cleaning.
• Repair of the appliance due to the effects of a lack of cleaning such as dirt, mould, grease, spillages
and odours or due to the effects of limescale
• Any blockages to pump or filter in washing machines and dish washers.
• Punctured evaporators and lack of cleaning (eg blocked gas jets)
• Any parts which are fitted to the product which are not original manufacturer’s parts
• Operation at incorrect voltage
• No Fault Found
• Scratches and chips to ceramic hob glass surface resulting in the use of inappropriate cooking
utensils.
• Noise, vibration or steam resulting in the operation of the appliance. This includes steam from
washer, dryer, dishwasher and ovens, running of oven fans, drain pumps.
• Being used in a non-domestic environment, second hand, or those used by several people in com-
munal areas
A service charge could be made if a fault is not a mechanical or electrical manufacturing fault.
