Troubleshooting Tips
PROBLEM:
SOLUTIONS:
PROBLEM:
SOLUTION:
I entered setup.ampedwireless.com and it failed to open the Web Menu.
a. Make sure your computer is connected to the Router using the included Ethernet cable.
Ensure that the power on the Router is on.
b. Check that your computer IS NOT connected to any wireless networks. If it is, disable your Wi-Fi connection
and disconnect from all wireless networks. Reboot the Router and try again.
c. Close your current web browser and reopen it. Use Google Chrome, Internet Explorer (8.0 and up), or Safari.
d. Open your web browser and enter 192.168.3.1 into the web address bar.
e. Reset the Router to default settings by holding the Reset Button (located on the back panel) for ten (10) seconds
and try again. The Setup Wizard should appear. To access the Dashboard, complete or skip the Setup Wizard.
The Setup Wizard appears only when the Router has not yet been configured.
f. If you still cannot access the menu, disconnect the Ethernet cable and connect wirelessly to the Router. Open
your web browser to setup.ampedwireless.com.
g. If the Setup Wizard appears instead of the Dashboard, the Router has not yet been configured. Complete the
Setup Wizard or skip the Setup Wizard to access the Dashboard.
The Setup Wizard could not automatically configure my Internet connection.
a. Reset your modem by holding down the Reset button located on the back of the modem for approximately
ten (10) seconds. Try again.
b. Reboot the Router by unplugging the power adapter and plugging it back in.
c. Static IP: Your Internet connection may require a static IP setting. Check with your ISP to obtain the IP settings.
d. DSL Connection: Your Internet connection may require login information. If you are using PPPoE mode,
you will need to manually configure your Internet connection settings and obtain your username and password.
e. Cable Modem: Your Internet connection may require you to clone your MAC address. Go to More Settings >
IP Settings > Internet Network (WAN) and select Automatic/Dynamic (DHCP) from the dropdown menu.
Clone your PC’s MAC address under the DNS settings.
Amped Wireless
A Division of Newo Corporation
Copyright © 2015 Amped Wireless / Newo Corporation. All rights reserved.
Amped Wireless, Newo Corporation, the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.
If you continue to have issues setting up the Router, give us a call — we’re here to help: 888-573-8820 or 909-217-3168
Visit our website for more support information and answers to frequently asked questions: www.ampedwireless.com/support
v070915
Using the Features on the Router
The Router is equipped with many powerful security features which can be accessed through the web
menu on the left side under
Smart Features, Firewall Settings
and
Quality of Service
:
If you are unfamiliar or want more information on how to set up Smart Features, Firewall Settings, or Quality
of Service, please refer to the User’s Guide on the included CD.
12:26
Wireless Access Scheduling
Control when your Wi-Fi is on/off
Location: 2.4 or 5GHz Wi-Fi Settings > Access Schedule
User Access Control (MAC/IP)
Restrict network access to specific users
Location: Smart Features > User Access
Wireless Coverage Control
Adjust the distance of your wireless network
Location: 2.4 or 5GHz Wi-Fi Settings > Wireless Coverage
Block Websites
Prevent access to specific websites
Location: Smart Features > Block Websites
Firewall Settings
Protect your network from outside intruders
Location: Firewall Settings
Quality of Service (Prioritize Bandwidth)
Manage your network bandwidth
Location: Quality of Service
www
www
Web Menu (Left Side)
This login/password is NOT the wireless network key used to connect to your wireless network.
Setting a Login & Password
It is strongly recommended that you change these settings and select your
own personal login and password. The Password menu can be accessed
through the web menu under
More Settings > Management > Password
on
the left side of the web menu. If you forget your login and password, you
will need to reset the Router back to default settings. View the instructions
below on how to reset your Router back to default settings.
Share USB Storage Devices
1
2
3
Connect a USB storage device to the USB 2.0 and/or the USB 3.0 port.
Log onto the web menu at
http://setup.ampedwireless.com
and
click the
USB Storage
tab.
Follow the instructions for configuring the settings to share the USB storage device.
Power & LED Lights On/Off
•
Power On/Off: Push button to quickly turn the Router on or off.
•
LED Lights On/Off: Push button to turn the LED indicators on
the front of the Router on or off.
Additional Router Features
Reset the Router to Default Settings
There are two options to reset the Router back to factory default settings:
USB 2.0
Storage Port
LED Lights On/Off
Reset Button
a
Power On/Off
c
b
Wired Ports
d
USB 3.0
Storage Port
b
c
1
2
Access the Reset button through the web menu on the left side under
More Settings > Management > Save/Reload Settings
. Select the
Reset
Settings to Default
.
Access the physical Reset button on the back panel of the Router:
Hold down the Reset button for five to ten (5-10) seconds. You may
need to use a pen tip or pin to access the button. Pressing the Reset
Button for less than five (5) seconds will simply reboot the Router while
saving your existing settings.
a
b
c
Wired Port LEDs
•
Indicates when a device is connected to a wired port (modem or local network) on the back of
the Router. The LED will blink rapidly when wired data traffic is transmitted or received. The green
LEDs display when there is an active gigabit connection.
d
Wi-Fi Protected Setup (One-Touch Setup or Push Button Configuration)
If your Wi-Fi device has WPS one-touch setup, you can use it to connect to the Router:
iPad Tablet
Tap the "Home" button to get to the home page
Tap the "Settings" app icon
Tap on Wi-Fi to enter the iPad’s Wi-Fi settings
Toggle the Wi-Fi "On/Off" selector switch to "On"
Under "Choose a Network," select:
Amped_Athena_2.4
or
Amped_Athena_5.0
When prompted, enter the wireless security key:
"wireless"
Tap the "Apps" menu on the tablet screen
Locate and tap the "Settings" app icon
Under "Wireless & networks," tap "Wi-Fi settings"
Tap the Wi-Fi box to turn on Wi-Fi and scan
Under "Wi-Fi networks," select:
Amped_Athena_2.4
or
Amped_Athena_5.0
When prompted, enter the Password key: "wireless"
A.
B.
C.
D.
E .
F .
A.
B.
C.
D.
E.
F .
Android Tablet
Amped_RTA1750_5.0
Mac OS X
Click on the Wireless icon to see available wireless
networks. Select
Amped_Athena_2.4
or
Amped_Athena_5.0
network. When prompted for
a password, enter "wireless".
Click on the Wireless icon to see available wireless
networks (For Vista, click Start > Connect To). Select
Amped_Athena_2.4
or
Amped_Athena_5.0
network
and click Connect. When prompted for a password,
enter "wireless".
Windows 7 & Vista
How to Connect Wirelessly to the Router
Tap on your Settings icon, select Wi-Fi, and choose
the network,
Amped_Athena_2.4
or
Amped_Athena_5.0
.
When prompted for a
password, enter "wireless".
iPhone
Swipe in from the right edge to access the charms
bar, tap on Settings, select the Wi-Fi icon, and select
Amped_Athena_2.4
or
Amped_Athena_5.0
.
When
prompted for a password, enter "wireless".
Windows 8
Hold down the WPS button on the Router (back panel) for 3 seconds. The Power LED will begin to blink.
As it blinks, push the WPS button on your wireless adapter or enable WPS with the provided software for your
wireless adapter. WPS will automatically configure the connection settings for your wireless adapter to connect
to the Router.
A.
B.
Amped_Athena_5.0
Amped_Athena_5.0
Amped_Athena_5.0
Wireless Network
Wireless Network
Amped_Athena_5.0
Amped_Athena...
Amped_Athena...
Indicates when the Router is powered on. The LED will remain on.
Blinks when Wi-Fi Protected Setup (WPS) is activated and the Router awaits a connection.
Blinks rapidly when data traffic is transmitted or received over the 5GHz wireless network.
Blinks rapidly when data traffic is transmitted or received over the 2.4GHz wireless network.
Indicates when the Router is connected to a broadband modem.
The LED will blink rapidly when Internet traffic is transmitted or received.
Indicates when a USB storage device is connected to the USB 2.0 and/or the USB 3.0 port.
Power:
WPS:
5.0GHz Wireless Activity:
2.4GHz Wireless Activity:
Internet Connection:
USB Connection:
LED Indicator Information
This is the second page of the Setup Guide. Start on the opposite side first.
