User and Installation Guide
Page 5
R
R
Problems and Solutions Table
For more information, including a detailed troubleshooting guide,
visit the Amphony web site at: www.amphony.com
What is Happening Possible Why
What to Do
Faulty data cable
Check the data cable for short
circuits and ensure that it is
properly connected to the
primary transmitter and to the
RangeBooster transmitter
No audio signal at
primary transmitter
Check that the primary
transmitter´s transmit light is
lit and that the primary
transmitter is receiving an
audio signal
RangeBooster
transmit light does
not light
Faulty AC adapter
or faulty power outlet
Check the power outlet and
the AC adapter; if possible,
check for correct voltage of
the AC adapter
RangeBooster
transmitter not tuned
Tune the RangeBooster
transmitter as described on
page 4
Faulty data cable
Ensure that the data cable
has the correct impedance
and is not damaged
Data cable too long
Shorten the length of the data
cable if possible
Poorly chosen
location of
RangeBooster
transmitter
Relocate the RangeBooster
transmitter or primary
transmitter as described on
page 2
Crackling noise,
audio distortion or
dropouts at
headphones or
receiver after the
RangeBooster
transmitter is
powered up,
especially when
moving the
headphones or
receiver
Strong interference
In some cases, there may be
strong interference preventing
proper reception of the audio
signal which can be caused
by microwave ovens, cordless
telephones, wireless networks
or video transmitters. Either
eliminate the interference or
relocate the RangeBooster
transmitter or primary
transmitter.
Poorly chosen
location of
RangeBooster
transmitter
Relocate the RangeBooster
transmitter or primary
transmitter as described on
page 2
Range does not
improve by using
RangeBooster
transmitter
Strong interference
See under “Strong
interference“ above
