AMS 28 Slim Gem, Operation And Service Manual

L0126J  

 18 

TRAY VERTICAL POSITIONS  
 

The trays can be adjusted to different vertical positions in 1 inch 
increments. To reposition a tray use the following steps. 
 

Removal 

1.  Remove the tray for access to the support rails. 

Note that bottle trays have a screw in each rail 
holder.  

2.  Remove the screw located at the front of each rail.  
3.  The front of the rail can now be lifted upward and 

disengaged from the vertical column.  

4.  Pull forward to disengage the rail from the slots at 

the back of the cabinet.  

Use these same steps for the other side. 

Installation 

1.  To reinstall the rail in the new position, locate the 

rear “T” slots that will be used.  

2.  Then push the two tabs at the back of the rail into 

the appropriate slots.  

3.  Engage the hooked tabs at the front of the rail into 

the appropriate rectangular holes and pull down.  

4.  Make sure the rail is level.  
5.  Align the round hole in the rail with the hole in the 

column and replace the screw.  

6.  Use these same steps for the other side.  
7.  Reinstall the tray, making sure the harness is 

routed over the top of the rail and all slack is draped 
to the outside of the rail.  

 
 
TRAY COLUMN POSITIONS  
 

Bottle tray column dividers are fastened in place and cannot be 
adjusted. The tray columns used for snacks, candy and food can 
be configured by the user for up to 10 columns wide (for 39” 
cabinets) or up to 6 columns wide (for 28” cabinets) for these 
trays. Typically the vend columns are set to single (2.66”) or 
double (5.32”) width, to be used with the standard small or large 
helices, respectively. Single and double width columns can be 
configured in any arrangement on the tray by following the 
procedure below.  
 
Plan your tray arrangement before beginning to determine which 
extra parts may be required. Contact your distributor to order the 
necessary parts. 
 

1.  Disconnect the harness and remove the tray. Place 

the tray on a flat, stable work surface.  

2.  Reposition, remove, or add tray dividers in the 

desired locations. To remove the divider, push 
rearward then lift. Reverse the procedure to 
reinstall.  

3.  It may be necessary to remove a motor and helix in 

order to install some dividers. Pull forward on the 
helix to remove it from the motor. Press down and 
rearward on the top motor tab to remove the motor 
from the tray.  

4.  Reposition the motors to the center of each vend 

column, using the upper mounting position for the 
large helix and the lower position for the small helix. 

It may be easiest to disconnect the motors from the 
harness first.  

5.  The harness has 10 sets of motor connections. The 

first set of connections (at the end of the harness 
farthest away from the connector) is position 0, 
followed by 1, 2, 3, and so on. The last set (nearest 
to the wire connector) is position 6 (28” cabinets) or 
10 (39” cabinets). Starting at the left side of the tray, 
attach the harness connectors to the motors in 
order. For double columns, use the even numbered 
connection and disregard the odd numbered 
connection. (Example: If the first column on the left 
is double width, disregard position 1 and attach the 
connectors for position 0). Each set of connectors 
has a wide and a narrow connector, corresponding 
to a wide and a narrow tab on the back of the 
motor.  

6.  Place the correct label in front of each column, 

according to the motor connections used.  

7.  Reconnect the harness, routing it over the rail and 

through the back of the column.  

8.  Reinstall the tray.  
9.  After changing the tray configuration, it will be 

necessary to reconfigure the motor matrix (Refer to 

VENDOR PREPARATION 

on page 14.) 

CHANGING DIVIDERS 

1.  To remove, push rearward on the divider as far as it 

will go, then lift it up and out of the tray.  

2.  Reverse the removal procedure to reinstall.  

CHANGING HELICES  
 

Each helix is snapped into an adapter which snaps into the vend 
motor.  
 
To remove a helix from the motor, and while wearing gloves, 
grasp the helix about one “turn” away from the motor, and pull 
straight out sharply. Do not remove the helix adapter if the helix 
is going to be reinstalled.  
 
To install a helix, insert the end of the adapter into the motor, and 
push the helix back towards the motor until the adapter snaps 
into place.

HELIX ADAPTER 

1.  To remove, twist the adapter to free the mounting 

leg from the locking tab.  

2.  Reverse the removal procedure to reinstall.  

 
HELIX EJECTOR 
 

The ejector’s function is to cause the product to fall sooner, and 
therefore stop the helix sooner. This will help retain the next 
product in the helix coil, especially if they are difficult products.  

 
1.  The helix ejector is pulled off and pressed on the 

helix by hand.  

2.  The ejector is typically positioned half a coil, and 

often much less, from the end of the helix.  

5 TRAY ADJUSTMENT AND CONFIGURATION