AMS TOUCHLESS, Operation And Service Manual

L0192A

13

4

VENDOR

PREPARATION

AND

INSTALLATION

Setting up a vendor has been divided into three stages:  
 

CONFIRMING POWER AT OUTLET (

below), confirms 

power and site suitability. 

VENDOR PREPARATION 

on pages 13 & 14, includes 

preparations accomplished in the shop. 

ON-SITE INSTALLATION 

on page 14, is accomplished 

on-site, where the vendor is to be located. 

NOTE: These vendors are not to be installed within 
motor fuel dispensing facilities.

CONFIRMING POWER AT OUTLET  

Checking the Outlet (U.S. and Canada) 

AMS recommends using a dedicated outlet which can supply 7 
or more amps per vendor.  

Using a volt meter set to AC VOLTS, check the voltage between 
the positive (smaller) lug entry and the ground lug entry (or 
center screw on two-lug outlets). The reading should be 

between 110 volts and 130 volts

. Next, check the voltage 

between the neutral (larger) lug entry and the ground. The 
reading should be 

0 volts

. If your results vary, contact a 

qualified electrician to correct the outlet wiring before plugging in 
the vendor. 

Abnormal voltage, reversed polarity or improper 

grounding may cause the vendor to malfunction or create 
hazardous conditions in the vendor, resulting in possible 
injury, damage to the vendor, or fire.  

 
The power cord is shipped in the hopper on the inside of the 
door. The cord is supplied with a standard NEMA 3-wire plug. If 
there are no 3-wire outlets available for powering the vendor, a 
grounding adapter may be used to convert a 2-wire outlet to 
accept the 3-wire plug. 

The adapter must have a ground tab 

or wire which must be fastened to the center screw of the 
outlet

.  

If the outlet isn’t grounded, the machine could 

present a shock hazard.

Checking the Outlet (Outside the U.S. and Canada)  

Consult a qualified electrician to check the outlet for proper 
polarity, voltage, and grounding. Check the serial plate on the 
side of the door to confirm the vendor is rated for the outlet 
voltage.  
 
 

VENDOR PREPARATION  

Inspection 

Inspect the vendor carefully for shipping damage prior to signing 
the carrier’s delivery receipt. Check for dents on the top or sides 
of the vendor, bent legs, broken glass, or other damage on the 
exterior of the machine. Check the interior for components that 
may have been knocked loose or have sustained other damage.  

To improve safety and to provide maximum protection for the 
machine and levelling legs,  it is recommended that you use the 
supplied shipping boards whenever transporting the machine. 

Test Loading and Configuration

Before putting the vendor on location, it is a good idea to 
determine the placement of products on the trays. Place at least 
one product in each helix to check for fit.  
 

1.  Remove the cardboard spacers and ties securing 

the trays.  

2.  Make use of the adjustable 

TRAY VERTICAL 

POSITIONS

 for tray vertical adjustments and 

TRAY COLUMN POSITIONS, 

both on page 17, for 

tray column configuration when configuring your 
vendor to suit your product.  

3.  Make sure the product can slide in and out of the 

helix easily. If the product is too snug, it may cause 
the helix to jam during vending. Place it in a helix 
with a larger opening.  

4.  Likewise, if the product is too loose in the helix, it 

may not vend properly. Use a helix with the 
smallest opening that will allow the product to slide 
in and out freely. (See 

CHANGING DIVIDERS 

on 

through 

HELIX ALIGNMENT DEVICE 

on page 18.)  

5.  Place tall, narrow products in a column with a 

candy pusher bar, which is an adjustable bar used 
to push the product to one side of the column. 
Typically these are installed in columns 10 and 11 
on the candy trays.  

6.  Make sure there is adequate clearance between 

the tops of the packages and the trays above when 
sliding the trays in and out, and when the product 
is being vended.  

Configuring Motors 

The vend motors MUST BE CONFIGURED after any changes in 
the arrangement, type, or number of motors have been made. 

 
1.  Press the service mode switch on the control board 

(See 

Figure 3.1 

on page 9.)  

2.  Using the # or the 

* 

key, scroll through the menu to 

“

TRAY SETUP

”.  

3.  Press 6 to configure the motors.  Each switched 

motor will be moved to its home position if it is not 
presently at home.  In addition, all motors present 
and detected will be counted and the total number 
of motors will be displayed.  Note: Coupled motors 
will be counted as 1 motor even though 2 are 
connected. 

4.    If the number of motors displayed does not match 

the number of motors in the vendor, press 

1 * 2 

to 

jog all the motors in the vendor and watch to see 
which motor(s) do not run. Check the state of any 
motor that does not run: that motor may be 
disconnected, jammed or have home switch 
problems. 

5.    After the motors have been configured check to 

make sure all the helices are in the home position.   
If the end of a helix is not in its desired home 

NEVER USE AN EXTENSION CORD

WITH THE VENDOR.