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AMTC RemoteLink IP Digital Media Player Installation and Operation Guide 5/24/2012                                          Page 9 

 

 

player’s memory, the player automatically downloads from our servers 
the required files.  To conserve memory, the player also deletes any 
audio files not required by that day’s playlist.  Until your player is 
activated, the configuration file contains one playlist containing a single 
audio file (the “Welcome. Please activate.” file). 
 
If the only file(s) downloaded is(are) the configuration file and/or 
messaging files, downloading will take just a few minutes.  If your player 
is subscribed to a background music service, a channel playlist is 
approximately eight hours.  If you select different music channels for the 
two output zones, there are two eight-hour playlists.   If you select 
different music channels for each of the two dayparts in an output zone, 
you add an additional eight-hour playlist.  If you do this in both output 
zones, you have a total of four eight-hour playlists.  Downloading occurs 
at a rate of 30 minutes for each hour of content.  Therefore, an eight-
hour playlist takes four hours to download.  However, this occurs only 
when you initially select a music channel for a zone and/or daypart, or if 
you subsequently change that channel selection.  Channel playlists 
change by 20% each day.  Therefore, the typical daily download time per 
channel playlist is approximately 90 minutes.    
 
NOTE: When the player is in download mode, playback of audio is 
suspended.  So that this does not result in interruption of service during 
business hours, the RemoteLink IP may be set to poll only during non-
business hours.  This setting is made via the website.  When setting this 
polling “window”, ensure that you provide a window long enough for the 
download to complete, based on the download length guidelines 
described in the previous paragraph. 
 
If at any time you desire changes you have made via the website to take 
effect immediately (rather than waiting for the next poll), simply 
disconnect and then reconnect the player’s power.  This causes the 
player to reinitialize and then poll our servers immediately. 
  

Using an External Music Source 

 
The RemoteLink IP may be used in conjunction with an external music 
source. Used in this mode, the player periodically mutes the external 
music source, plays an audio file, and then restores the external music 
source to its previous level. The player will repeat this process using all 
of the files in its memory, and then return to the beginning of the files and 
repeat the process.  The duration of the interval between files is set via 
the website. 
 
IMPORTANT NOTE: Most businesses must pay music royalties if they 
play music over a sound system on their premises. AMTC can provide 

Summary of Contents for RemoteLink

Page 1: ...tion Guide IMPORTANT THIS DEVICE REQUIRES ACCESS TO AMTC SERVERS VIA AN INTERNET CONNECTION CERTAIN ROUTER FIREWALL CONFIGURATIONS ARE REQUIRED SEE INSIDE COVER FOR DETAILS 4091 AMTC Center Drive Clearwater FL 33764 6976 727 531 3105 727 531 3965 www amtc com ...

Page 2: ...EDURES VARY BY MANUFACTURER AND MODEL AND REQUIRE I T EXPERTISE AMTC CANNOT ASSIST YOU WITH ROUTER FIREWALL CONFIGURATION The RemoteLink IP is PCI compliant Files cannot be loaded directly into the Remotelink IP Files are obtained solely from the servers listed above The device s MAC address is 00 1F EA six digit serial number on device When connected the RemoteLink by default uses Dynamic Host Co...

Page 3: ...hould never be situated on a bed sofa rug or similar surface that may block ventilation openings or placed in a built in installation such as a bookcase or cabinet that may impede the flow of air through the ventilation openings 7 Heat The unit should be situated away from heat sources such as radiators heat registers stoves or other appliances including amplifiers that produce heat 8 Dust The uni...

Page 4: ...g feet Mini Philips screwdriver for adjusting volume controls Earphones for testing audio output 6 ft CAT5 Ethernet Cable Controls Connections IMPORTANT Due to limited space on the top panel of the player case connector labels do not line up with the connectors Use care in attaching cables to the proper connectors X X X 9VDC POWER INPUT PROGRAMMING CONNECTOR FACTORY USE ONLY ETHERNET CONNECTOR STA...

Page 5: ...nections as follows A To a sound system Connect the 3 5mm mono male connector of one of the provided 6 ft audio cables into either the ZONE 1 OUTPUT or the ZONE 2 OUTPUT on the player and the RCA male connector into an RCA female auxiliary input of the sound system amplifier If the auxiliary input is a 3 5mm female connector use audio adapter 2 to convert the RCA male connector of the provided aud...

Page 6: ...HAVE MOH CONNECTED TO YOUR PHONE SYSTEM Connect the 3 5mm mono male connector of one of the provided 6 ft audio cables to the player s ZONE 1 OUTPUT or ZONE 2 OUTPUT connectors The other end of the audio cable must be connected to the phone system MOH input which is typically located on the KSU The cable comes with an RCA male connector because RCA female is the most common type of MOH input conne...

Page 7: ...s Unless the original phone system installer was thoughtful enough to clearly label the proper rows MOH or MUSIC you probably cannot tell where to connect Even if clearly labeled proper attachment requires a special tool A professional telephone system technician will probably be required to connect your player Connector types RCA Male 3 5mm Mono Male RCA Female 3 5mm Mono Female 4 If an external ...

Page 8: ...gin blinking green and the player should begin to play a Welcome Please activate file If the described sequence does not occur and instead the player emits a diagnostic tone approximately once per minute this indicates that the player is unable to connect to our servers via the internet This is most likely due to a configuration error in a router and or firewall to which the player is connected Ac...

Page 9: ...annel playlists change by 20 each day Therefore the typical daily download time per channel playlist is approximately 90 minutes NOTE When the player is in download mode playback of audio is suspended So that this does not result in interruption of service during business hours the RemoteLink IP may be set to poll only during non business hours This setting is made via the website When setting thi...

Page 10: ... the RemoteLink IP is playing adjust the LINE INPUT VOLUME so that the external audio source cannot be heard After the RemoteLink IP has finished playing its file the external music source s volume should increase automatically to approximately the same level as that of the RemoteLink IP This may require several adjustments of the LINE INPUT VOLUME before the levels of the RemoteLink IP and the ex...

Page 11: ...ide the U S A its possessions or territories 5 Compatibility of this product with any particular interface This warranty may be enforced only by the original purchaser In the event this product needs service contact AMTC at 1 800 741 AMTC 2682 We will advise you of proper procedure Please do not return the product to AMTC without prior authorization Whenever warranty service is required you may be...

Page 12: ... mm width x 200 mm length x 28 5 mm height 7 12 in width x 7 875 in length x 1 12 in height Weight 312 g 11 oz Audio Connectors 3 5mm mono female Power Connector 2 5mm female Network Connector Rj45 Power Adapter Input Output 110 120VAC 9VDC 500mA 2012 Applied Media Technologies Corporation All rights reserved Subscription governed by Applied Media Technologies Corporation Terms Conditions agreed t...

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