AMX MXD-430, Instruction Manual

Page 1: ...MXT D 2000 PAN 20 3 Modero X Series Panoramic Touch Panels MXT D 1900 PAN 19 4 Modero X Series Panoramic Touch Panels MXT D 1000 PAN 10 1 Modero X Series Touch Panels MXT D 701 PAN 7 Modero X Series Touch Panels MXD 430 4 3 Modero X Series Wall Mount Touch Panel Last Revised 9 19 2014 ...

Page 2: ...rked on the outside of each box The RMA is valid for a 30 day period After the 30 day period the RMA will be cancelled Any shipments received not consistent with the RMA or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AMX is not liable for any damages caused by its products or for the failure of its products to perform This incl...

Page 3: ...bletop 7 MXT 2000XL PAN Specifications 7 MXD 2000XL PAN Wall Mount Landscape Portrait 10 MXD 2000XL PAN Specifications 10 MXT D 1900L PAN 19 4 X Series Panels 15 MXT 1900L PAN Tabletop 15 MXT 1900L PAN Specifications 15 MXD 1900L PAN Wall Mount Landscape Portrait 18 MXD 1900L PAN Specifications 18 MXT D 1000 10 1 X Series Panels 23 MXT 1000 Tabletop 23 MXT 1000 Specifications 23 Touch Panel Aspect...

Page 4: ...AN MXD 1900L PAN Into a Wall 47 MXD 2000XL PAN Dimensions 48 MXD 1900L PAN Dimensions 49 Installing the Backbox 50 MXD 2000XL PAN Installation Dimensions 50 MXD 1900L PAN Installation Dimensions 51 Power via 12 VDC 54 Wiring a 12VDC Power Connection 55 Uninstalling the MXD 2000XL PAN MXT 1900L PAN 55 Removing the Panel From Its Backbox 55 MXD 1000 MXD 700 Installation 56 Installing the MXD 1000 MX...

Page 5: ...Firmware on a USB Flash Drive 75 Transfer the Firmware File From the Flash Drive to the Touch Panel 76 Upgrading from Previous Firmware 77 Returning to Factory Default Firmware 77 Upgrading Firmware via NetLinx Studio 77 Transferring the KIT File via NetLinx Studio 78 Troubleshooting 79 Overview 79 Panel Doesn t Respond To Touches 79 Panel Isn t Appearing In The Online Tree Tab 79 Can t Connect To...

Page 6: ...iv Modero X Series G4 Touch Panels Instruction Manual Table of Contents ...

Page 7: ... X Series Touch Panels Name FG Description Page Ref MXT 2000XL PAN FG5968 01 20 3 Modero X Series Panoramic Tabletop page 7 MXD 2000XL PAN P MXD 2000XL PAN L Portrait FG5968 05 Landscape FG5968 11 20 3 Modero X Series Panoramic Wall Mounts page 10 MXT 1900L PAN FG5968 02 19 4 Modero X Series Panoramic Tabletop page 15 MXD 1900L PAN P MXD 1900L PAN L Portrait FG5968 06 Landscape FG5968 12 19 4 Mode...

Page 8: ...0XL PAN L NC Portrait FG5968 33 Landscape FG5968 34 No Comm 20 3 Modero X Series Panoramic Wall Mounts MXT 1900L PAN NC FG5968 21 No Comm 19 4 Modero X Series Panoramic Tabletop MXD 1900L PAN P NC MXD 1900L PAN L NC Portrait FG5968 22 Landscape FG5968 23 No Comm 19 4 Modero X Series Panoramic Wall Mounts MXT 1000 NC FG5968 24 No Comm 10 1 Modero X Series Tabletop MXD 1000 P NC MXD 1000 L NC Portra...

Page 9: ...ands Free Profile v1 5 Headset Profile v1 2 Using a Hands Free Handset with the device requires the MXA BT Bluetooth Adapter FG5968 19 and MXA HST Bluetooth Handset FG5968 17 NFC Support X Series G4 panels support Near Field Communications NFC Technology NFC technology facilitates making transactions exchanging digital content and connecting electronic devices with a touch NFC transmissions are sh...

Page 10: ...dows 720dpi Maximum supported frame rate for video windows 30fps Picture View By connecting a USB drive via one of the device s USB ports Picture View allows the Modero X Series panel to access JPEG images on that drive and display them on the touchscreen Individual images may be accessed at any time or the entire collection may be displayed for predetermined times Picture View may be stopped at a...

Page 11: ...image will be displayed in Picture View This may be selected between 5 10 15 30 and 60 seconds 6 The counter beneath the buttons displays the number of images currently uploaded by the panel versus the number detected on the USB drive Preview Mode and Normal Mode Picture View has two modes Preview Mode and Normal Mode Preview Mode allows the user to configure Picture View Once a USB drive containi...

Page 12: ...e used to clean fingerprints and dirt from the device This kit comes with cleaning cloths and a bottle of cleaning fluid specifically for use with the device When cleaning the device do not directly spray the device with cleaning fluid Instead spray the cloth and then apply the cloth to the touch screen Do not use abrasives of any type to clean the device as abrasives may permanently damage or rem...

Page 13: ...ONSUMPTION Full On 32W 12 VDC 2 7 A Standby 3 10 W 12 VDC 0 3 A Start Up Inrush Current 4 0 A for 80 µsec EXTERNAL POWER SUPPLY REQUIRED Requires one of these AMX power sources not included PSN4 4 Power Supply 4 4 A 3 5 mm Phoenix 13 5 VDC FG423 45 MXA MPL Modero X S Series Multi Preview Live FG5968 10 MXA MP Modero X S Series Multi Preview FG5968 20 CERTIFICATIONS FCC Part 15 Class B CE EN 55022 ...

Page 14: ...ds Free Profile v1 5 Headset Profile v1 2 requires MXA BT Bluetooth Adapter FG5968 19 and MXA HST Bluetooth Handset FG5968 17 VIDEO Supported Video Codecs MPEG2 TS MPEG 2 Main Profile High Level up to 720p at 25 fps decode only MPEG 2 TS H 264 High Profile Layer 4 AAC LC up to 720p at 25 fps encode decode MJPEG up to 720p at 25 fps decode only Supported Video Transport Streams MPEG TS for MPEG 2 a...

Page 15: ...Humidity Storage 5 to 85 RH Power Heat Dissipation On 109 2 BTU hr Standby 10 6 BTU hr INCLUDED ACCESSORIES Locking 2 pin Phoenix mate 41 0002 SA MXA USB C USB Port Cover Kit Modero X S Series Touch Panel FG5968 18 HPG 10 10K 3 4 Mini Grommet FG570 01 MXA CLK Modero X S Series Cleaning Kit FG5968 16 OPTIONAL ACCESSORIES MXA STMK 20 Secure Table Mount Kit 20 3 Modero X Tabletop FG5968 64 MXA MP Mod...

Page 16: ...IONS HWD Landscape 9 1 2 x 20 3 8 x 11 16 242 mm x 519 mm x 19 mm Portrait 20 3 8 x 9 1 2 x 11 16 519 mm x 242 mm x 19 mm WEIGHT 9 1 lbs 4 13 Kg POWER CONSUMPTION Full On 32W 12 VDC 2 7 A Standby 3 10 W 12 VDC 0 3 A Start Up Inrush Current 4 0 A for 80 µsec EXTERNAL POWER SUPPLY REQUIRED Requires one of these AMX power sources not included PSN4 4 Power Supply 4 4 A 3 5 mm Phoenix 13 5 VDC FG423 45...

Page 17: ...Projected capacitive multi touch support 3 simultaneous max VIEWING ANGLE Vertical 89 Horizontal 89 MEMORY SDRAM 512 MB Flash 4 GB Maximum Project Size 2 4 GB flash available to user COMMUNICATIONS Ethernet 10 100 port RJ 45 connector Supported IP and IP based protocols UCP TCP ICMP ICSP IGMP DHCP Telnet FTP DNS RFB for VNC HTTP USB 2 USB host 2 0 Type A ports 1 with limited physical access requir...

Page 18: ...Hz 48 kHz AAC LC 8 kHz 96 kHz G 711 with µLaw VoIP encode decode at 8 kHz Suggested max packet size for G 711 Voice 20ms Audio Output USB Audio out Micro USB port head hand set support File Formats WAV MP3 as part of touch panel file only no USB storage Intercom Full Duplex VoIP SIP v2 0 supported with AMX CSG GRAPHICS ENGINE AMX G4 G4 enhanced feature set supporting multi touch and gestures scrol...

Page 19: ...anels FG5968 68 MXA MP Modero X S Series Multi Preview FG5968 20 MXA MPL Modero X S Series Multi Preview Live FG5968 10 PSN4 4 Power Supply 4 4 A 3 5 mm Phoenix 13 5 VDC FG423 45 CB MXP19 20 Rough In Box FG039 15 MXA BT Bluetooth USB Adapter for Modero X S Series FG5968 19 MXA CLK Modero X S Series Cleaning Kit FG5968 16 MXA USB C USB Port Covers for the Modero X Series Touch Panels FG5968 18 MXA ...

Page 20: ...MXT D 2000XL PAN 20 3 X Series Panels 14 Modero X Series G4 Touch Panels Instruction Manual ...

Page 21: ...PTION Full On 32W 12 VDC 2 7 A Standby 3 10 W 12 VDC 0 3 A Start Up Inrush Current 4 0 A for 80 µsec EXTERNAL POWER SUPPLY REQUIRED Requires one of these AMX power sources not included PSN4 4 Power Supply 4 4 A 3 5 mm Phoenix 13 5 VDC FG423 45 MXA MPL Modero X S Series Multi Preview Live FG5968 10 MXA MP Modero X S Series Multi Preview FG5968 20 CERTIFICATIONS FCC Part 15 Class B CE EN 55022 CE EN...

Page 22: ... typ range 25 max 5 Bluetooth Mouse Keyboard HID Profile v1 1 requires MXA BT Bluetooth Adapter FG5968 19 Handset Hands Free Profile v1 5 Headset Profile v1 2 requires MXA BT Bluetooth Adapter FG5968 19 and MXA HST Bluetooth Handset FG5968 17 VIDEO Supported Video Codecs MPEG2 TS MPEG 2 Main Profile High Level up to 720p at 25 fps decode only MPEG 2 TS H 264 High Profile Layer 4 AAC LC up to 720p ...

Page 23: ...4 F 0 C to 40 C Temperature Storage 4 F to 140 F 20 C to 60 C Humidity Operating 20 to 85 RH Humidity Storage 5 to 85 RH Power Heat Dissipation On 109 2 BTU hr Standby 10 6 BTU hr INCLUDED ACCESSORIES Locking 2 pin Phoenix mate 41 0002 SA MXA USB C USB Port Cover Kit Modero X S Series Touch Panel FG5968 18 HPG 10 10K 3 4 Mini Grommet FG570 01 MXA CLK Modero X S Series Cleaning Kit FG5968 16 OPTION...

Page 24: ...S HWD Landscape 6 7 8 x 20 3 8 x 11 16 175 mm x 519 mm x 19 mm Portrait 20 3 8 x 6 7 8 x 11 16 519 mm x 175 mm x 19 mm WEIGHT 7 0 lbs 3 18 Kg POWER CONSUMPTION Full On 32W 12 VDC 2 7 A Standby 3 10 W 12 VDC 0 3 A Start Up Inrush Current 4 0 A for 80 µsec EXTERNAL POWER SUPPLY REQUIRED Requires one of these AMX power sources not included PSN4 4 Power Supply 4 4 A 3 5 mm Phoenix 13 5 VDC FG423 45 MX...

Page 25: ...rojected capacitive multi touch support 3 simultaneous max VIEWING ANGLE Vertical 89 Horizontal 89 MEMORY SDRAM 512 MB Flash 4 GB Maximum Project Size 2 4 GB flash available to user COMMUNICATIONS Ethernet 10 100 port RJ 45 connector Supported IP and IP based protocols UCP TCP ICMP ICSP IGMP DHCP Telnet FTP DNS RFB for VNC HTTP USB 2 USB host 2 0 Type A ports 1 with limited physical access requiri...

Page 26: ...z 48 kHz AAC LC 8 kHz 96 kHz G 711 with µLaw VoIP encode decode at 8 kHz Suggested max packet size for G 711 Voice 20ms Audio Output USB Audio out Micro USB port head hand set support File Formats WAV MP3 as part of touch panel file only no USB storage Intercom Full Duplex VoIP SIP v2 0 supported with AMX CSG GRAPHICS ENGINE AMX G4 G4 enhanced feature set supporting multi touch and gestures scroll...

Page 27: ...XA MP Modero X S Series Multi Preview FG5968 20 MXA MPL Modero X S Series Multi Preview Live FG5968 10 PSN4 4 Power Supply 4 4 A 3 5 mm Phoenix 13 5 VDC FG423 45 CB MXP19 20 Rough In Box FG039 15 MXA BT Bluetooth USB Adapter for Modero X S Series FG5968 19 MXA CLK Modero X S Series Cleaning Kit FG5968 16 MXA USB C USB Port Covers for the Modero X Series Touch Panels FG5968 18 MXA HST Bluetooth Han...

Page 28: ...MXT D 1900L PAN 19 4 X Series Panels 22 Modero X Series G4 Touch Panels Instruction Manual ...

Page 29: ...Full On 8 W Standby 3 2 W Shutdown 1 W Start Up Inrush Current Not applicable due to PoE standard EXTERNAL POWER SUPPLY REQUIRED Optimal performance requires use of one of the following AMX PoE power supplies not included PS POE AF TC PoE Injector 802 3AF Compliant FG423 83 NXA ENET8 2POE Gigabit PoE Ethernet Switch FG2178 63 CERTIFICATIONS UL 60950 1 FCC Part 15 Class B C Tick CISPR 22 Class B CE...

Page 30: ...443B Unique Identifier UID typ range 25 max 5 Bluetooth Mouse Keyboard HID Profile v1 1 requires MXA BT Bluetooth Adapter FG5968 19 Handset Hands Free Profile v1 5 Headset Profile v1 2 requires MXA BT Bluetooth Adapter FG5968 19 and MXA HST Bluetooth Handset FG5968 17 VIDEO Supported Video Codecs MPEG2 TS MPEG 2 Main Profile High Level up to 720p at 25 fps decode only MPEG 2 TS H 264 High Profile ...

Page 31: ...t 2 0 Type A ports 1 Micro USB device port Power PoE Power over Ethernet 802 3af class 3 ENVIRONMENTAL Temperature Operating 32 F to 104 F 0 C to 40 C Temperature Storage 4 F to 140 F 20 C to 60 C Humidity Operating 20 to 85 RH Humidity Storage 5 to 85 RH Power Heat Dissipation On 21 3 BTU hr Standby 10 6 BTU hr INCLUDED ACCESSORIES MXA USB C USB Port Cover Kit Modero X S Series Touch Panel FG5968...

Page 32: ...x 6 11 16 x 2 5 8 252 mm x 171 mm x 67 mm WEIGHT 2 0 lbs 0 91 Kg POWER CONSUMPTION Full On 8 W Standby 3 2 W Shutdown 1 W Start Up Inrush Current Not applicable due to PoE standard EXTERNAL POWER SUPPLY REQUIRED Optimal performance requires use of one of the following AMX PoE power supplies not included PS POE AF TC PoE Injector 802 3AF Compliant FG423 83 NXA ENET8 2POE Gigabit PoE Ethernet Switch...

Page 33: ...om on board camera landscape touch panel only USB audio from on board microphone to host device Near Field Communication NFC Supports standards ISO IEC 15693 ISO IEC 14443A ISO IEC 14443B Unique Identifier UID typ range 25 max 5 Bluetooth Mouse Keyboard HID Profile v1 1 requires MXA BT Bluetooth Adapter FG5968 19 Handset Hands Free Profile v1 5 Headset Profile v1 2 requires MXA BT Bluetooth Adapte...

Page 34: ... button to activate sleep mode and powering off Also provides access to setup pages can be disabled CONNECTIONS Ethernet 10 100 Auto MDI X port RJ 45 connector through cable extension USB 2 USB host 2 0 Type A ports 1 Micro USB device port Power PoE Power over Ethernet 802 3af class 3 ENVIRONMENTAL Temperature Operating 32 F to 104 F 0 C to 40 C Temperature Storage 4 F to 140 F 20 C to 60 C Humidi...

Page 35: ...ouch Panels Instruction Manual Touch Panel Aspect Ratio While the touch panel screen physical dimensions fall between 16 9 and 16 10 any incoming video stream can be scaled to 16 9 if needed This may lead to some letter boxing around the video in some cases ...

Page 36: ...MXT D 1000 10 1 X Series Panels 30 Modero X Series G4 Touch Panels Instruction Manual ...

Page 37: ...8 W Standby 3 2 W Shutdown 1 W Start Up Inrush Current Not applicable due to PoE standard EXTERNAL POWER SUPPLY REQUIRED Optimal performance requires use of one of the following AMX PoE power supplies not included PS POE AF TC PoE Injector 802 3AF Compliant FG423 83 NXA ENET8 2POE Gigabit PoE Ethernet Switch FG2178 63 CERTIFICATIONS UL 60950 1 FCC Part 15 Class B C Tick CISPR 22 Class B CE EN 5502...

Page 38: ...board HID Profile v1 1 requires MXA BT Bluetooth Adapter FG5968 19 Handset Hands Free Profile v1 5 Headset Profile v1 2 requires MXA BT Bluetooth Adapter FG5968 19 and MXA HST Bluetooth Handset FG5968 17 VIDEO Supported Video Codecs MPEG2 TS MPEG 2 Main Profile High Level up to 720p at 25 fps decode only MPEG 2 TS H 264 High Profile Layer 4 AAC LC up to 720p at 25 fps decode MJPEG up to 720p at 25...

Page 39: ...F 0 C to 40 C Temperature Storage 4 F to 140 F 20 C to 60 C Humidity Operating 20 to 85 RH Humidity Storage 5 to 85 RH Power Heat Dissipation On 18 5 BTU hr Standby 10 6 BTU hr INCLUDED ACCESSORIES MXA USB C USB Port Cover Kit Modero X S Series Touch Panel FG5968 18 3 4 Mini Grommet FG570 01 MXA CLK Modero X S Series Cleaning Kit FG5968 16 OPTIONAL ACCESSORIES MXA MP Modero X S Series Multi Previe...

Page 40: ...13 16 x 2 1 2 186 mm x 122 mm x 63 mm WEIGHT 1 4 lbs 0 64 Kg POWER CONSUMPTION Full On 8 W Standby 3 2 W Shutdown 1 W Start Up Inrush Current Not applicable due to PoE standard EXTERNAL POWER SUPPLY REQUIRED Optimal performance requires use of one of the following AMX PoE power supplies not included PS POE AF TC PoE Injector 802 3AF Compliant FG423 83 NXA ENET8 2POE Gigabit PoE Ethernet Switch FG2...

Page 41: ...als USB audio output for headsets Near Field Communication NFC Supports standards ISO IEC 15693 ISO IEC 14443A ISO IEC 14443B Unique Identifier UID typ range 25 max 5 Bluetooth Mouse Keyboard HID Profile v1 1 requires MXA BT Bluetooth Adapter FG5968 19 Handset Hands Free Profile v1 5 Headset Profile v1 2 requires MXA BT Bluetooth Adapter FG5968 19 and MXA HST Bluetooth Handset FG5968 17 VIDEO Supp...

Page 42: ...ing 32 F to 104 F 0 C to 40 C Temperature Storage 4 F to 140 F 20 C to 60 C Humidity Operating 20 to 85 RH Humidity Storage 5 to 85 RH Power Heat Dissipation On 18 5 BTU hr Standby 10 6 BTU hr INCLUDED ACCESSORIES MXA USB C USB Port Cover Kit Modero X Series Touch Panel FG5968 18 MXA CLK Modero X S Series Cleaning Kit FG5968 16 Installation Template 7 Modero X Series 68 5968 04 OPTIONAL ACCESSORIE...

Page 43: ...5 W Standby 4 2 W Shutdown 1 9 W Start Up Inrush Current Not applicable due to PoE standard EXTERNAL POWER SUPPLY REQUIRED Optimal performance requires use of one of the following AMX PoE power supplies not included PS POE AF TC PoE Injector 802 3AF Compliant FG423 83 NXA ENET8 2POE Gigabit PoE Ethernet Switch FG2178 63 CERTIFICATIONS UL 60950 1 FCC Part 15 Class B C Tick CISPR 22 Class B CE EN 55...

Page 44: ... Hands Free Profile v1 5 Headset Profile v1 2 requires MXA BT Bluetooth Adapter FG5968 19 and MXA HST Bluetooth Handset FG5968 17 VIDEO Supported Video Codecs MPEG2 TS MPEG 2 Main Profile High Level up to 720p at 25 fps decode only MPEG 2 TS H 264 High Profile Layer 4 AAC LC up to 720p at 25 fps decode MJPEG up to 720p at 25 fps decode only Supported Video Transport Streams MPEG TS for MPEG2 and H...

Page 45: ...ure Storage 4 F to 140 F 20 C to 60 C Humidity Operating 20 to 85 RH Humidity Storage 5 to 85 RH Power Heat Dissipation On 22 2 BTU hr Standby 14 3 BTU hr INCLUDED ACCESSORIES MXA USB C USB Port Cover Kit Modero X Series Touch Panel FG5968 18 MXA CLK Modero X S Series Cleaning Kit FG5968 16 Installation Template 4 3 Modero X Series 68 5968 05 OPTIONAL ACCESSORIES MXA FMK 43 Flush Mount Kit for 4 3...

Page 46: ...MXD 430 4 3 X Series Panels 40 Modero X Series G4 Touch Panels Instruction Manual ...

Page 47: ...IG 16 The underside USB port as well as the two rear USB ports may be used with a flash drive for page transfers or firmware upgrades The MXT 2000XL PAN and MXT 1900L PAN have a slot at the base with channels for securing power and Ethernet cables to allow options for cable configuration FIG 17 Each channel side has slots for attaching tie wraps to secure each cable The ferrite on the power cable ...

Page 48: ...ection To use the 2 pin 3 5 mm captive wire connector with a 12 VDC compliant power supply the incoming PWR and GND wires from the external source must be connected to their corresponding locations on the connector FIG 19 The connector uses locking screws to insure a connection to the device so make sure to insert and tighten the screws before applying power 1 Insert the PWR and GND wires on the t...

Page 49: ... the Ethernet cable ECA5968 05 from the device to feed the male end of the cable through To disconnect and reconnect the Ethernet cable on the MXT 700 and MXT 1000 to allow use of a hole smaller than 1 00 in diameter 1 On a soft surface turn the MXT 1000 face down to access the bottom of the device 2 Remove the clamp holding the Ethernet cable FIG 20 3 Remove the Ethernet cable connector and pull ...

Page 50: ...Installing Tabletop MXT Panels 44 Modero X Series G4 Touch Panels Instruction Manual ...

Page 51: ...ell as with a closed volume such as between studs in an otherwise finished wall The diagram shows how heat generated by the device or other devices may have no way to escape and may build up to levels that may affect device operation In FIG 22 the diagram displays an AMX device in a typical rack mounting with full air circulation around the front and back of the device In this case the main concer...

Page 52: ... installed directly into a solid surface using either solid surface screws or the included locking tabs for different mounting options Once installed the panel is contained within a clear outer housing known as the Backbox FIG 23 This Backbox is removed when installing the device into a wall or when using the optional Rough In Box accessory FG039 15 While the outside temperature of the device may ...

Page 53: ...000XL PAN These locking tabs are only extended AFTER the Backbox is inserted into the wall The Backbox also has four slots for accepting the temporary mounting posts on the back of the device FIG 24 MXD 1900L PAN Landscape Backbox Backbox knockouts X8 Locking tabs X4 When installing the Backbox make sure that the assembly is in the correct position and in the correct place Once the locking tabs ar...

Page 54: ...ruction Manual MXD 2000XL PAN Dimensions FIG 25 provides dimensions for the MXD 2000XL PAN FIG 25 MXD 2000XL PAN Dimensions Notes Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view download at www amx com ...

Page 55: ...e MXD 1900L PAN FIG 26 MXD 1900L PAN Dimensions Notes Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view download at www amx com In order to ensure a stable installation the thickness of the wall material must be a minimum of 50 inches 1 27cm and a maximum of 875 inches 2 22cm ...

Page 56: ... 27 MXD 2000XL PAN L Installation Dimensions front view FIG 28 MXD 2000XL PAN L Installation Dimensions side view Notes Dimensions in parenthesis are in millimeters These drawings show a Landscape panel The dimensions are the same for Portrait panels except for the vertical orientation Additional detailed installation and product drawings for both Landscape and Portrait versions are available to v...

Page 57: ...out the mounting surface for the Backbox using the included Installation Template as a guide FIG 29 MXD 1900L PAN L Installation Dimensions front view FIG 30 MXD 1900L PAN L Installation Dimensions side view Notes Dimensions in parenthesis are in millimeters These drawings show a Landscape panel The dimensions are the same for Portrait panels except for the vertical orientation Additional detailed...

Page 58: ... goes freely into the opening 6 Extend the locking tabs on the sides of the Backbox by tightening the screws inside the box until snug Making sure that the actual cutout opening is slightly smaller than the provided dimensions is highly recommended This action provides the installer with a margin for error if the opening needs to be expanded Too little wall material removed is always better than t...

Page 59: ...ections to their terminal locations and applying power Verify that the panel is receiving power and functioning properly to prevent repetition of the installation 9 Insert the four temporary mounting posts of the panel into the openings on the Backbox and slide the panel onto the Backbox FIG 33 This will temporarily hold the panel during the rest of the installation Note that FIG 33 shows the MXD ...

Page 60: ...s within the PWR connector FIG 33 MXD 1900L PAN installation Landscape Side cover 4X Mounting post openings 4X Mounting posts Side cover 6X 4 40 X 1 4 LONG FLAT HEAD TORQUE TO 5 2 IN LBS Note Additional detailed installation and product drawings are available to view download at www amx com When installing the panel do NOT press on or near the center of the panel Too much stress at the center may ...

Page 61: ...l may need to be removed from the Backbox The side covers must be removed to access the screws that secure the panel to the Backbox Removing the Panel From Its Backbox 1 The MXD 2000XL PAN and MXD 1900L PAN have removable side covers on the left and right landscape or top and bottom portrait FIG 35 Note that FIG 35 shows the MXD 1900L PAN but the illustration applies equally to the MXD 2000XL PAN ...

Page 62: ...ble to download from www amx com MXD 1000 and MXD 700 panels may be installed directly into a solid surface using either solid surface screws or the included locking tabs for different mounting options Once installed the panel is contained within a clear outer housing known as the Backbox FIG 36 This Backbox is removed to install the device into a wall or when using the optional Rough In Box acces...

Page 63: ...ed AFTER the Backbox is inserted into the wall FIG 24 and FIG 25 FIG 37 MXD 1000 and MXD 700 Landscape Backbox knockouts X4 Locking tabs X4 Backbox knockouts X4 Locking tabs X2 Backbox MXD 1000 MXD 700 Backbox When installing the Backbox make sure that the assembly is in the correct position and in the correct place Once the locking tabs are extended and locked into place removing the Backbox may ...

Page 64: ...nels Instruction Manual MXD 1000 Dimensions FIG 38 provides dimensions for the MXD 1000 FIG 38 MXD 1000 Dimensions Notes Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view download at www amx com ...

Page 65: ...0 Dimensions Notes Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view download at www amx com In order to ensure a stable installation the thickness of the wall material must be a minimum of 50 inches 1 27cm and a maximum of 875 inches 2 22cm The mounting surface should also be smooth and flat ...

Page 66: ...IG 40 MXD 1000 Installation Dimensions front view FIG 41 MXD 1000 Installation Dimensions side view Notes Dimensions in parenthesis are in millimeters These drawings show a Landscape panel The dimensions are the same for Portrait panels except for the vertical orientation Additional detailed installation and product drawings for both Landscape and Portrait versions are available to view download a...

Page 67: ...tallation Dimensions side view Notes Dimensions in parenthesis are in millimeters These drawings show a Landscape panel The dimensions are the same for Portrait panels except for the vertical orientation Additional detailed installation and product drawings for both Landscape and Portrait versions are available to view download at www amx com Using the Installation Template to select the final pla...

Page 68: ...ndscape panel but the installation of a portrait panel is essentially the same other than the vertical orientation Leave enough slack in the wiring to accommodate any re positioning of the panel FIG 44 shows the MXD 1000 Backbox installation Making sure the actual cutout opening is slightly smaller than the provided dimensions is highly recommended This provides a margin for error if the opening n...

Page 69: ...n extended and are gripping the wall as well as in assisting with removal if necessary For additional strength 4 mounting screws not included may be secured through circular holes located at the left and right sides of the panel FIG 44 FIG 45 In order to prevent damage to the touch panel make sure that these are flush with the Backbox 7 Insert each connector into its corresponding location along t...

Page 70: ... the snaps click to lock it down FIG 46 10 Reconnect the terminal Ethernet and USB cables to their respective ports Do not disconnect the connectors from the touch panel The unit must be installed with the attached connectors before being inserted into the mounting surface FIG 46 Installing the MXD 1000 MXD 700 Mounting Surface Backbox Latch Hooks Snaps If a gap is observed between the panel and t...

Page 71: ...nd reconnect the Ethernet cable on the MXT 700 and MXT 1000 to allow use of a hole smaller than 1 00 in diameter 1 On a soft surface turn the panel face down to access the bottom of the device 2 Remove the clamp holding the Ethernet cable FIG 47 3 Remove the Ethernet cable connector and pull the cable out of the clamp 4 Pass the Ethernet cable ECA5968 05 through the hole with the RJ45 connector on...

Page 72: ...closest to the Backbox FIG 49 3 With a stout strong point i e push pin or straightened paper clip carefully press into the access holes in either end of the molding until the snap is disconnected To facilitate the disconnection grasp the bottom of the panel Landscape or right side Portrait and pull gently outward until the side of the panel is free of the snap Use your other hand to hold stable th...

Page 73: ...m the mounting surface Removing the MXD 700 From Its Backbox 1 The MXD 700 has three rows of ventilation holes along the molding FIG 48 2 On the bottom Landscape or right side Portrait of the MXD 700 locate the fifth ventilation holes from each edge on the row closest to the Backbox FIG 49 3 With a stout strong point a push pin or straightened paper clip for example carefully press into the access...

Page 74: ... from www amx com The MXD 430 may be installed directly into a solid surface environment using either solid surface screws or the included locking tabs for different mounting options Once installed the MXD 430 is contained within a clear outer housing known as the Backbox FIG 23 This Backbox is removed before installing the device into a wall or when using the optional Rough In Box accessory FG039...

Page 75: ... is in the correct position and in the correct place Once the locking tabs are extended and locked into place removing the backbox may be difficult without having access to the back of the wall or causing damage to the wall FIG 53 MXD 430 Dimensions Notes Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view download at www amx com...

Page 76: ... the surface opening FIG 54 MXD 430 Installation Dimensions front view Notes Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view download at www amx com Using the included template to select the final placement of the Backbox is highly recommended The outside edges of the template are the same dimensions as the touch panel which ...

Page 77: ...truction Manual FIG 55 provides an illustration of the MXD 430 mounting into a solid surface FIG 56 provides an illustration of the MXD 430 mounting into a drywall surface FIG 55 MXD 430 Backbox Installation Solid Surface FIG 56 MXD 430 Backbox Installation Drywall Surface ...

Page 78: ...ay be secured through the holes located at the top and bottom of the MXD 430 FIG 55 In order to prevent damage to the touch panel make sure that these are flush with the Backbox 7 Insert each connector into its corresponding location on the back of the device 8 Test the incoming wiring by attaching the panel connections to their terminal locations and applying power Verify that the panel is receiv...

Page 79: ...PoE injector such as the PS POE AT High Power PoE Injector FG423 81 or other approved AMX PoE power source The incoming Ethernet cable should be connected to the RJ45 port on the device FIG 58 Installing the MXD 430 Mounting Surface Backbox Latch Hooks Snap If you see a gap between the panel and the Backbox or feel any binding while locking down the panel stop immediately and verify that no cables...

Page 80: ... ventilation holes from each edge on the row closest to the glass FIG 60 3 With a stout strong point a push pin or straightened paper clip for example carefully press straight into the access holes in the center of the molding FIG 60 until the snap is disconnected Grasp the top of the panel and pull gently outward until the side of the panel is free of the snap Use your other hand to stabilize the...

Page 81: ... instructions for upgrading firmware on the panel 3 Extract the contents of the ZIP file to a known location Upgrading Firmware via USB Flash Drive Firmware and TPDesign4 files may be transferred to the panel made via USB flash drive Load the Firmware on a USB Flash Drive 1 Insert the USB flash drive in an available USB port on your PC The flash drive must be in either FAT32 or FAT16 format 32GB i...

Page 82: ...mware file for example SW5968_ModeroX_v2_103_52 kit 5 Select Yes and follow the directions displayed on the popup Directory Names for Firmware Files by Touch Panel Type Directory Name Panel Type s MXD 2000XL PAN MXD 2000XL PAN P FG5968 05 MXD 2000XL PAN L FG5968 11 MXD 2000XL PAN P NC FG5968 33 MXD 2000XL PAN L NC FG5968 34 MXT 2000XL PAN MXT 2000XL PAN FG5968 01 MXT 2000XL PAN NC FG5968 32 MXD 19...

Page 83: ...option to return the device to its original factory default firmware which may be necessary in certain situations To return the device to its factory default firmware 1 From the Settings page select the Configuration page 2 From the Configuration page select Admin 3 From the Admin Configuration page select Install Firmware 4 In the Firmware Installation page select Factory 5 The Confirmation Dialo...

Page 84: ... displayed in the text field to the right of the Files window Review this text before proceeding to see any important notes or instructions that are specific to this file Also note that the Send button is only enabled once a file has been selected in the Files window c Under Target enter the Device number for the target touch panel in the Device field Use the Online Tree to determine the device s ...

Page 85: ...a connection failure instantly if it is not Without using the ping feature a connection may still be attempted but a failure will take longer to be recognized When connecting to a NetLinx Master controller via TCP IP the program will first try to ping the controller before attempting a connection Pinging a device is relatively fast and will determine if the device is off line or if the TCP IP addr...

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