AMX NetLinx NXR-ZGW-PRO, Operation/Reference Manual

Page 1: ...Operation Reference Guide Control System Accessories NXR ZGW PRO NetLinx ZigBee Pro Gateway NXR ZRP PRO NetLinx ZigBee Pro Repeater Last updated 2 14 2012 ...

Page 2: ... or after the RMA is cancelled will be refused AMX is not responsible for products returned without a valid RMA number AMX is not liable for any damages caused by its products or for the failure of its products to perform This includes any lost profits lost savings incidental damages or consequential damages AMX is not liable for any claim made by a third party or by an AMX Dealer for a third part...

Page 3: ...s However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separati...

Page 4: ...he AMX SOFTWARE including without limitation any if any service packs or hot fixes provided to Licensee after the expiration of the ninety 90 day Limited Warranty period are not covered by any warranty or condition express implied or statutory LICENSEE REMEDIES AMX s entire liability and Licensee s exclusive remedy shall be repair or replacement of the AMX Software that does not meet AMX s Limited...

Page 5: ... the NXR ZGW PRO and NXR ZRP PRO 10 Determining the Power Source 10 Preparing Captive Wires for the 2 pin 3 5mm Captive Wire PWR Connector 10 Using the PSN NetLinx connector for power 10 Connecting the NXR ZGW PRO to a LAN 11 Table Top Installation 11 Rack Mount Installation 11 Setting up a network 13 Overview 13 Entering Devices Onto a Network 14 NXR ZGW PRO Configuration Pages 17 Overview 17 Con...

Page 6: ...Finding the Device s Description 27 Determining the Device Type 27 Determining a Device s Current Power Source 27 Determining the Device s Current Power Level 27 Checking the Device Link Status 27 Personal Area Network PAN Commission Devices tab 27 Commissioning Devices to a PAN 28 Personal Area Network PAN PAN Device Details Page 29 Changing the Extended PAN ID 30 Changing the AES Key 30 Utilitie...

Page 7: ...r BUFF DEVICE SIZE 35 VDEVS 35 VDEVINFO EUI 35 Device Configuration 37 Changing the NXR ZGW PRO s Device Number 37 Sending Firmware to The NXR ZGW PRO 37 Before Upgrading Firmware 37 Cautionary Notes 37 Preparing the Master for Communication via IP 37 Verifying and Upgrading Device Firmware via IP 37 ...

Page 8: ...iv NXR ZGW PRO NetLinx ZigBee Pro Gateway NXR ZRP PRO NetLinx ZigBee Pro Repeater Table of Contents ...

Page 9: ...x ZigBee Pro Gateway The NetLinx ZigBee Pro Gateway and Repeater are already enabled for ZigBee Pro wireless communication Neither device can be used with a standard ZigBee 2004 or 2006 wireless network either the other devices in the network will need to be updated to ZigBee Pro or the NXR ZGW NetLinx Gateway FG5791 01 and NXR ZRP Repeater FG5971 02 should be used instead FIG 1 NXR ZGW PRO front ...

Page 10: ...e LED blinks to indicate activity Antenna Mount A reverse SMA connection that supports a 2 4GHz antenna ID Button When used in conjunction with NetLinx Studio sets the device and system numbers for the NXR ZGW PRO Press and hold for approximately 30 seconds to return the NXR ZGW PRO to factory default settings Rear Components Power connector Two power options are available 2 pin 3 5mm captive wire...

Page 11: ... a NXR ZGW PRO The NXR ZGW PRO communicates with a Netlinx master over TCP IP encapsulating the ICSP protocol via a physical Ethernet connection The ICSP device number can be set via the browser based management interface Front Components LEDs PWR STATUS A green LED that blinks to indicate the device is powered but not commissioned to a network A solid light indicates a device powered up and commi...

Page 12: ...umption and message latency A repeater like the NXR ZRP PRO is used to expand the coverage of NXR ZGW PRO gateways Every device in the PAN has a parent a device connecting it to the coordinator or gateway and repeaters can have children devices using them as a conduit to the master Adding repeater devices to a network can reduce the number of hops a device needs to make to reach the gateway Repeat...

Page 13: ...ersonal Area Network Limitations Within each Personal Area Network PAN a particular gateway can have up to 8 remote devices directly accessing it Each PAN may have limitations to the number of devices connected to a gateway depending upon local conditions For more information please refer to the How ZigBee works on page 4 Mesh Network Arrangements The following installations depend upon the criter...

Page 14: ...he case of multiple networks in an area it is best to use different channels for each PAN or to select a channel of Any Any will let a gateway spot other PANs in the area and choose the best available channel for operation See Setting up a Network section on page 23 for setting the Extended PAN ID and adding device EUI Addresses FIG 3 Single Extended PAN ID Network FIG 4 Multiple Extended PAN ID N...

Page 15: ...t No 7 697 492 FCC Warning Statement 1 This equipment complies with Part 15 of the FCC rules Any changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment 2 This device complies with Part 15 of the FCC rules subject to the following two conditions a This device may not cause harmful interference b This device must accept all interf...

Page 16: ...Overview 8 NXR ZGW PRO NetLinx ZigBee Pro Gateway NXR ZRP PRO NetLinx ZigBee Pro Repeater ...

Page 17: ...twork Normally the higher you place the antenna the better the performance you receive Try to place the gateway and repeater devices a reasonable distance away from each other to minimize antenna feedback For minimal interference try to keep any installed NXR ZGW PRO at least 10 feet 3 048m from any WiFi access points FIG 5 displays the coverage for various positioning of the antenna Connecting th...

Page 18: ...02 3af compliant The NXR ZGW is rated as a PoE Class 2 device that consumes about 2 5W about 50mA to 60mA at 48V Preparing Captive Wires for the 2 pin 3 5mm Captive Wire PWR Connector If the 2 pin 3 5 mm mini captive wire is selected the following steps are necessary You will need a wire stripper and flat blade screwdriver to prepare and connect the captive wires 1 Strip 0 25 inch 6 35 mm of wire ...

Page 19: ... on page 5 for possible network configurations Table Top Installation Using the provided rubber pads place one in each bottom corner of the device These will prevent scratches on the table surface from the device casing Rack Mount Installation Using the Velcro pad provided remove the backing and adhere one side to the device Remove the backing of the other side of the Velcro and place it on your r...

Page 20: ...Installation 12 NXR ZGW PRO NetLinx ZigBee Pro Gateway NXR ZRP PRO NetLinx ZigBee Pro Repeater ...

Page 21: ...n FIG 7 shows MIO R3 and MIO R4 remotes connecting to a network via a NXR ZGW gateway and multiple NXR ZRP repeaters ZigBee networks utilize a mesh topology in that devices may interconnect known as roaming with different ZigBee transceivers in an effort to get the best possible signal The transceivers are known as parents A ZigBee network may contain at most one parent device that acts as a Coord...

Page 22: ...rk 1 Confirm that the NXR ZGW PRO is receiving power by checking the PWR LED on the front panel 2 Using a PC connected to your NetLinx system either open a web browser equipped with Zeroconf or NetLinx Studio The NXR ZGW PRO will show up in the Zeroconf list as AMX NXR ZGW SN XXXX XXXX being the 16 digit serial number of the NXR ZGW PRO Double click on the device and the NXR ZGW Browser Based Conf...

Page 23: ...blished volume limits or timeouts with the NetLinx master or more interactive adjustment from the remote i e direct volume control to prevent issues with lost commands If a repeater has been previously configured to a PAN it must be reset to factory defaults before it can join a different PAN If this happens while increasing volume the master may receive the command to increase the volume but not ...

Page 24: ...Setting up a network 16 NXR ZGW PRO NetLinx ZigBee Pro Gateway NXR ZRP PRO NetLinx ZigBee Pro Repeater ...

Page 25: ...ny other page Upon accessing the Configuration Manager the user must enter a username and password The default entries are Admin and 1988 and passwords are always case sensitive Changing the default password as soon as possible is highly recommended Copyright c 2007 GoAhead Software Inc All Rights Reserved FIG 8 NXR ZGW PRO Configuration Manager Page Heading NXR ZGW PRO Configuration Manager Headi...

Page 26: ...s Page Summary of Gateway Settings Options Version Firmware The version of the software running on the device ZigBee Firmware The version of ZigBee software running on the device Serial Number The serial number of the device as issued by AMX IP Settings IP The IP mode of the device Static or Dynamic Host The hostname of the device IP Address The IP address of the device Subnet Mask The subnet mask...

Page 27: ...ration button FIG 10 to access the tabbed Configuration page The tabs contained in the Configuration page are IP Settings Click to open the Network IP Settings tab see the Configuration Network IP Settings tab section on page 20 NetLinx Settings Click to open the Network IP Settings tab see the Configuration NetLinx Settings tab section on page 22 User Settings Click to open the Network IP Setting...

Page 28: ... 11 Network IP Settings Page Configuration Network IP Settings tab options IP Address IP Dynamic IP address and subnet mask are requested from the DHCP server Static User provides IP address information Host The hostname of the device IP Address The IP address of the device Subnet Mask The IP subnet mask of the device Gateway The gateway used for IP routing Bonjour Settings Bonjour The button allo...

Page 29: ...Setting the IP Address 1 In the menu at the top of the NXR ZGW Browser Based Configuration Manager select IP Settings under the section Configuration 2 Click the radio button for either Dynamic or Static If your network has a DHCP server you may select Dynamic and the gateway will request IP information from the server 3 If configured for Static type the IP address in the field provided 4 If neces...

Page 30: ...mber field Automode only 5 Enter the device number in the Device Number field FIG 12 NetLinx Settings Page Configuration NetLinx Settings tab options Connection The mode in which the connection to the master is being made Default ID Mode Mode The NetLinx mode being used Selected from TCP Auto TCP URL TCP Listen UDP URL System Number The number for the NetLinx network Device Number The network numb...

Page 31: ...he Operation Reference Guide for the master being used available at www amx com Configuration User Settings tab Click the User Settings tab of the Configuration page to access the User Settings options The options in this tab are used to set the username and password for access to the NXR ZGW PRO on board Configuration pages Setting a New Username and Password 1 In the menu on the top of the NXR Z...

Page 32: ...k IP Settings tab see the Personal Area Network PAN Commission Devices tab section on page 27 Personal Area Network PAN Network tab Click the Network tab of the Personal Area Network PAN page to access the Network tab The options in this tab are used to view modify the PAN settings for this gateway FIG 15 FIG 14 Pan Button FIG 15 Personal Area Network PAN Network tab Personal Area Network PAN Netw...

Page 33: ...he nearest available PAN if their chosen one is unavailable Make sure to connect the gateway LAST Connecting an NXR ZRP PRO To the Network for the First Time When a NXR ZRP is powered on for the first time it will be set to factory defaults and will join the first AMX ZigBee Network that it detects with Allow Joining turned on Once joined it will appear on the list on the Commission Devices page s...

Page 34: ...is activates the Country Region and Channel dropdown menus 3 Select your country or region of operation from the Country Region drop down menu 4 Select the Channel number from the Channel drop down menu The selection of Any allows the radio to scan for the channel with the least interference and form the PAN on that channel 5 Click Accept Personal Area Network PAN Connections tab Click the Connect...

Page 35: ...er sources of each device on the PAN If a power source reads Mains this means that the device is a normally battery powered device that is in its charging cradle and drawing power from the cradle or is a non battery device Otherwise the device will read Rechargeable Determining the Device s Current Power Level 1 In the menu on the top of the NXR ZGW Browser Based Configuration Manager select Conne...

Page 36: ...equired enter the Extended Pan ID of the network to join in the Extended Pan ID block and or the user defined AES key in the AES Key block and click Update Settings to complete commissioning Personal Area Network PAN Commission Devices tab options Auto Refresh The current ability to automatically refresh the page to display new devices during the scanning period either On or Off Refresh List Manua...

Page 37: ...button removes a device from its PAN if clicked Connected Device Device Type The type of network device Device Description The user defined description of the device Status Active Standby or Offline ICSP Connection Notes whether the device is connected via ICSP Device Networking EUI 64 The 64 bit ZigBee EUI address of the device Node ID The 16 bit ZigBee short address of the device Link Quality Th...

Page 38: ... Information Power Sources All of the possible sources for power for the device including mains electric power and rechargeable battery backup Current Power Current power source being used by the device Power Level Amount of required power currently being received by the device Host F W Version Latest firmware version installed in the device Serial Number The serial number of the device Node Type ...

Page 39: ...under the section Utilities FIG 19 Utilities Button FIG 20 Utilities Device Firmware tab Utilities Device Firmware tab options Auto Refresh Automatically and regularly refreshes the Device Firmware Status list Refresh List Manually refreshes the Device Firmware Status list Allow Updates Selects all devices listed in the Device Firmware Status list and turns all permissions On or Off Updates Sets p...

Page 40: ...e new status of all network devices 3 Some devices cannot have their firmware update status changed these devices will continue to read Off even after selecting to allow new updates Utilities Connection Log tab Click the Connection Log tab of the Utilities page to access the Connection Log FIG 20 The Connection Log is a list of all recent ZigBee device activity Clicking on the EUI 64 number in the...

Page 41: ...ased Configuration Manager select Connection Log under the section Utilities 2 The ICSP number of each device is located in the column Device Utilities Traffic Log tab Click the Traffic Log tab of the Utilities page to access the Traffic Log FIG 22 The traffic log shows traffic statistics for all ZigBee devices Clicking on the EUI 64 number in the Connection Log page will open the device s PAN Dev...

Page 42: ... Description Determining the Device Type 1 In the menu on the top of the NXR ZGW Browser Based Configuration Manager select Traffic Log under the section Utilities 2 The type of each device is located in the column Device Type Finding the Device Traffic 1 In the menu on the top of the NXR ZGW Browser Based Configuration Manager select Traffic Log under the section Utilities 2 The traffic byte coun...

Page 43: ... for a specific DEVICE to SIZE This change is temporary and the buffer size will revert to its original size after 30 seconds VDEVS Returns a list of all ZigBee devices that are currently on the gateway The devices will be returned to the master as send commands Syntax VDEVS X EUI X the index of the device EUI the device s unique ZigBee EUI Address VDEVINFO EUI Returns a list of specific informati...

Page 44: ...Programming the NXR ZGW PRO 36 NXR ZGW PRO NetLinx ZigBee Pro Gateway NXR ZRP PRO NetLinx ZigBee Pro Repeater ...

Page 45: ...secured Master If you are updating the firmware on a keypad which is not using a username or password field you must first remove the Master Security feature to establish an unsecured connection When upgrading the devices on a Personal Area Network via the NXR ZGW PRO note that only two firmware files may be uploaded to the network at any time To save bandwidth on large networks verify the positio...

Page 46: ...registered trademarks of AMX AMX reserves the right to alter specifications without notice at any time It s Your World Take Control 3000 RESEARCH DRIVE RICHARDSON TX 75082 USA 800 222 0193 469 624 8000 469 624 7153 fax 800 932 6993 technical support www amx com ...