23
Error code
displayed
on
joystick
with color
screen
Error code on joystick
with LED display
(indicator lights)
Number of
flashes of
indicator
light on e-bx
Reason
Problem solving tips
actuators) required
for the standing
function.
configured actuator or reprogram chair settings to be compatible
with the new actuator.
2.
Reprogram chair settings.
3.
If the problem persists, replace the e-bx.
965D
−
The 2 last lights on
the battery voltage
level turn off while its
other lights flash
constantly.
−
Speed and power
options indicator
lights are off.
5
•
The difference
between both
stander actuator
positions is greater
dans 10%.
•
One of the stander
actuators was not
included when
storing a position in
memory or when a
stander actuator
was moved
manually.
1.
Reset alarm by turning chair off and back on, making sure the
error does not reoccur.
2.
If error occurs after trying to store a position in memory go to
error 965B problem-solving steps
3.
If error occurs other than trying to store a position in memory, go
to the next step.
4.
Verify stander actuator extension cables and replace them as
required.
5.
Reset position on stander actuators using the Second special
boot-up mode (Section 3.4) and SWKEYPAD keypad pushbuttons.
6.
Reset alarm by turning chair off and back on, making sure the
error does not reoccur when stander actuators or other power
options are activated.
7.
If error persists, reprogram R-Net power module and turn chair
off and back on.
8.
If the problem persists, replace the e-bx.
9661
Battery voltage level
indicator light flashes
twice and power options
indicator light turns off.
6
•
The tilt actuator is
defective, or actuator
ID card is faulty.
•
More than one tilt
actuator (#1)
connected to the
same e-bx.
1.
Reset alarm by turning chair off and back on, making sure the
error does not reoccur. If error persists, verify extension cable
corresponding to error code between actuator and the e-bx.
Replace defective cable.
2.
If error reoccurs after replacing the extension cable, replace
actuator corresponding to error code.
3.
If this error reoccurs after replacing the actuator, execute a
position reset. Refer to section 3, E-bx special boot-up modes and
position reset. If the error persists, turn off the chair and
disconnect all actuators from the e-bx except the actuator cable
causing error. Turn chair back on.
4.
If error does not reoccur after making the actuator responsible
for the error move, it is possible that more than one actuator has
the same configuration.
5.
Reconnect one of the actuator cables previously disconnected
and make the original actuator responsible for error code, move.
6.
Repeat the previous step for each actuator until the error is
generated again and replace the last connected actuator that
caused this error. Logically, one of the last actuators replaced
should be the one to be replaced again.
9662
6
•
The recline actuator is
defective, or actuator
ID card is faulty.
•
More than one
recline actuator (#2)
connected to the
same e-bx.
9663
6
•
The seat elevate
actuator is defective,
or actuator ID card is
faulty.
•
More than one seat
elevate actuator (#3)
connected to the
same e-bx.
