Anaheim Automation Security+ 3850AD, Owner'S Manual

Page 1: ...efully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and properly aligned Periodic checks of the opener are required to ensure safe operation The model number label is located under the light lens on the left side panel of your opener ANAHEIM GARAGE DOORS ANAHEIM CA C o m patible with See Page 29 for D e t a i l s ...

Page 2: ... To open the door manually 30 Care of your opener 30 Having a problem Troubleshooting 31 Diagnostic chart 32 Smart Control Panel messages 33 Programming 34 35 To add or reprogram a hand held remote control 34 To erase all codes from motor unit memory 34 3 Button remotes 34 To add reprogram or change a Keyless Entry PIN 35 Repair Parts 36 37 Rail assembly parts 36 Installation parts 36 Motor unit a...

Page 3: ...t Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or binding 1 Lift the door about halfway as shown Release the door If balanced it should stay in place supported entirely by its springs 2 Raise and lower the door to see if there is any binding or sticking I...

Page 4: ...nd bottom of door must not exceed 1 4 6 mm Wall mounted Door Control Motor Unit ONE PIECE DOOR WITHOUT TRACK Access Door Safety Reversing Sensor Gap between floor and bottom of door must not exceed 1 4 6 mm Safety Reversing Sensor ONE PIECE DOOR WITH TRACK Safety Reversing Sensor Support bracket fastening hardware is required See page 12 Header Wall FINISHED CEILING Torsion Spring Extension Spring...

Page 5: ... Pulley Bracket Belt Trolley Your garage door opener is packaged in two cartons which contain the motor unit and all parts illustrated below Accessories will depend on the model purchased If anything is missing carefully check the packing material Parts may be stuck in the foam Hardware for installation is also listed below Carton Inventory INSTALLATION HARDWARE Hex Bolt 5 16 18x7 8 4 Hex Screw 8x...

Page 6: ...motor unit ASSEMBLY STEP 2 Set the Belt Tension By hand thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley Figure 1 Do not use any tools Insert a screwdriver tip into one of the nut ring slots and brace it firmly against the trolley Figure 2 Place a 7 16 open end wrench on the square end Rotate about 1 4 turn until the spring releases and snaps the nut...

Page 7: ... and other hardware MUST be made by a trained door systems technician BEFORE installing opener 4 Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement 5 Install garage door opener 7 feet 2 1 m or more above floor 6 Mount emergency release handle 6 feet 1 8 m above floor 7 NEVER connect garage door opener to power source until instructed to d...

Page 8: ...r the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 9 for ceiling installation To prevent possible SERIOUS INJURY or DEATH Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling otherwise garage door might not reverse when required DO NOT install header bracket ov...

Page 9: ...cket 2x4 Structural Support Vertical Centerline of Garage Door Vertical Centerline of Garage Door Horizontal Line Wall Mounting Holes Highest Point of Garage Door Travel Wall Mounting Holes CEILING MOUNT ONLY The nail hole is for position only You must use lag scr mount the header bracket Header Wall Garage Door UP Ceiling Mounting Holes CEILING MOUNT ONLY UP Lag Screws 5 16 9x1 5 8 Garage Door Fi...

Page 10: ...ttach the Rail to the Header Bracket Position the opener on the garage floor below the header bracket Use packing material as a protective base NOTE If the door spring is in the way you ll need help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join with a clevis pi...

Page 11: ...e the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way and place a 2x4 laid flat on the top section beneath the rail If the top section or panel hits the trolley when you raise the door pull down on the trolley release arm to disconnect inner and outer sections Slide the outer trolley toward the motor unit The trolley can remain d...

Page 12: ...e from each side of the motor unit to the structural support 2 Cut both pieces of the hanging bracket to required lengths 3 Drill 3 16 pilot holes in the structural supports 4 Attach one end of each bracket to a support with 5 16 18x1 7 8 lag screws 5 Fasten the opener to the hanging brackets with 5 16 18x7 8 hex bolts lock washers and nuts 6 Check to make sure the rail is centered over the door o...

Page 13: ...rd installations ONLY Run bell wire up wall and across ceiling to motor unit Use insulated staples to secure wire in several places DO NOT pierce wire with a staple creating a short or open circuit 4 Strip 7 16 11 mm of insulation from end of bell wire Connect bell wire to the quick connect terminals on the motor unit white to white and white red to red Figure 2 NOTE If you have any trouble with t...

Page 14: ...ze should be A19 standard neck only The lights will turn ON and remain lit for approximately 4 1 2 minutes when power is connected Then the lights will turn OFF Reverse the procedure to close the lens Use A19 standard neck garage door opener bulbs for replacement NOTE Use only standard light bulbs The use of short neck or speciality light bulbs may overheat the endpanel or light socket To prevent ...

Page 15: ...e an extension cord 2 wire adapter or change plug in ANY way to make it fit outlet Be sure the opener is grounded INSTALLATION STEP 9 Attach the Emergency Release Rope and Handle Thread one end of the rope through the hole in the top of the red handle so NOTICE reads right side up as shown Secure with an overhand knot at least 1 2 5 cm from the end of the rope to prevent slipping Thread the other ...

Page 16: ...re designed to clip onto the track of sectional garage doors without additional hardware If it is necessary to mount the units on the wall the brackets must be securely fastened to a solid surface such as the wall framing Extension brackets see Accessories are available if needed If installing in masonry construction add a piece of wood at each location to avoid drilling extra holes in masonry if ...

Page 17: ...the track It should lie flush with the lip hugging the back edge of the track Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figures 2 3 Place the bracket against the wall with curved arms facing the door Be sure there is enough clearance for the sensor beam to be unobstructed If additional depth is needed an extension bracket s...

Page 18: ... required Loosen the sending eye wing nut and readjust aiming directly at the receiving eye Lock in place Loosen the receiving eye wing nut and adjust sensor until it receives the sender s beam When the green indicator light glows steadily tighten the wing nut TROUBLESHOOTING THE SAFETY REVERSING SENSORS 1 If the sending eye indicator light does not glow steadily after installation check for Elect...

Page 19: ...s Secure the door bracket using the two 1 4 14x5 8 self threading screws Figure 2A Alternately use two 5 16 bolts lock washers and nuts not provided Figure 2B Metal insulated or light weight factory reinforced doors Drill 3 16 fastening holes Secure the door bracket using the self threading screws Figure 3 Wood Doors Use top and bottom or side to side door bracket holes Drill 5 16 holes through th...

Page 20: ...MINUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Center the door bracket on the top of the door in line with the header bracket as shown Mark either the left and right or the top and bottom holes Metal Doors Drill 3 16 pilot holes and fasten the bracket...

Page 21: ...Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Bring arm sections together Find two pairs of holes that line up and join with bolts lock washers and nuts Pull the emergency release handle toward the opener at a 45 angle so that the trolley release arm is h...

Page 22: ...g the 5 16 x1 1 4 clevis pin and ring fastener NOTE Adjusting the limits on the following page The trolley will automatically connect If not review the trolley lockout feature on page 27 When setting the up limit on the following page the door should not have a backward slant when fully open as illustrated below A slight backward slant will cause unnecessary bucking and or jerking operation as the...

Page 23: ...e door reaches the desired DOWN closed position 6 Once the door is closed if there appears to be too much pressure on the door you may toggle the door back and forth using the black and purple buttons to reach the desired closed position 7 Push the door control or programmed remote control This sets the DOWN close limit and the door should open Proceed to Set the Force Without a properly installed...

Page 24: ...TMENT STEP 2 Set the Force The force setting measures the amount of force required to open and close the door 1 Push the purple button twice to enter into the Force Adjustment Mode The LED will flash quickly 2 Push the door control or programmed remote control The door will close DOWN 3 Push the door control or programmed remote control again The door will open UP 4 Push the door control or progra...

Page 25: ...mplete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY CHECK Test the Safety Reverse System after Each adjustment of door arm length limits or force controls Any repair to or adjustment of the garage door including springs and hardware Any repair to or buckling of the garage floor Any repair to or ad...

Page 26: ...ty light feature Lights will also turn on when someone walks through the open garage door With an Smart Control Panel this feature may be turned off as follows With the opener lights off press and hold the light button for 10 seconds until the light goes on then off again To restore this feature start with the opener lights on then press and hold the light button for 10 seconds until the light goe...

Page 27: ...lights Otherwise they will turn off automatically if you are working beyond the sensors range Lock feature Designed to prevent operation of the door from hand held remote controls However the door will open and close from the Door Control the Outdoor Key Switch and the Keyless Entry Accessories To activate press and hold the Lock button for 2 seconds The Smart Control Panel will display the follow...

Page 28: ...ived including interference that may cause undesired operation The Remote Control Battery The 3V2032 lithium battery should produce power for up to 5 years To replace battery use the visor clip or screwdriver blade to pry open the case as shown Insert battery positive side up Dispose of old battery properly Replace the batteries with only 3V2032 coin cell batteries To prevent possible SERIOUS INJU...

Page 29: ...al codes for disposal instructions Battery Status LED EverCharge Standby Power System Optional OPERATING INSTRUCTIONS 1 Test the installed battery with the motor unit To test the battery disconnect the motor unit power cord from the electrical outlet A solid orange LED indicates the battery is operating on battery power A flashing orange LED with beep indicates the unit is operating on battery pow...

Page 30: ...ly Pull the emergency release handle down and back toward the opener The door can then be raised and lowered manually as often as necessary To disengage the lockout feature pull the handle straight down The trolley will reconnect on the next UP or DOWN operation either manually or by using the door control or remote To prevent possible SERIOUS INJURY or DEATH from a falling garage door If possible...

Page 31: ...rmal Weather conditions in particular can affect door travel Refer to Adjustment Step 1 Program the Travel Limits Decrease down travel 5 My lights will not turn off when door is open The garage door opener is equipped with a security light feature This feature activates the light on when the safety reversing sensor beam has been obstructed Refer to Operation section Using the Wall Mounted Door Con...

Page 32: ... reversing sensors Symptom LED is not lit on door control Inspect door control wires for a short staple in wire replace as needed Disconnect wires at door control touch wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates rep...

Page 33: ...on the door control or anytime on the opener The opener is ready to program another remote control by simply pressing the remote control button Once the opener has LEARNED the remote control the worklight will blink one time Meaning This message will appear when the LOCK button has been pressed and held for more than one second This feature will disable the opener from receiving remote control sig...

Page 34: ...ING NOTICE If this Security garage door opener is operated with a non rolling code remote control the technical measure in the receiver of the garage door opener which provides security against code theft devices will be circumvented The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non rolling code remote control to circumvent that technical ...

Page 35: ...nd hold the button The opener light will blink three times Release the button 2 Press the temporary 4 digit PIN you have chosen then press Enter The opener light will blink four times 3 To set the number of hours this temporary PIN will work press the number of hours up to 255 then press OR 3 To set the number of times this temporary PIN will work press the number of times up to 255 then press The...

Page 36: ... 372AD 2 Button remote control 3 10A20 3V2032 Lithium battery 4 29B137 Remote control visor clip 5 41A2828 Emergency release rope and handle assembly 6 41B4494 1 2 Conductor bell wire white white red 7 41A5047 1 Door bracket w clevis pin fastener 8 41A4353 1 Header bracket w clevis pin fastener 9 41A5034 Safety Reversing Sensor kit receiving and sending eyes with 3 feet 9 m 2 conductor bell wire 1...

Page 37: ...k with screws 4 41A6281 Wire harness kit 5 41D794 Motor with travel module 6 41DB002 2 Receiver logic assembly KEY PART NO NO DESCRIPTION 7 41A6231 End panel with battery door and screw 8 41C190 Transformer and harness 9 41D504 12 Cover 10 108D79 Light lens 11 4A1344 Light socket NOT SHOWN 485LM Battery kit Motor Unit Assembly Parts ...

Page 38: ...s homeowner to operate garage door opener from outside by entering a password on a specially designed keyboard Also can add a temporary password for visitors or service persons This temporary password can be limited to a programmable number of hours or entries 378LM SECURITY 3 Button Mini Remote Control With key ring and fastening strip EverCharge Standby Power System Provides backup power to the ...

Page 39: ...39 NOTES ...

Page 40: ... 2010 The Chamberlain Group Inc 114A3558E All Rights Reserved TO ORDER REPAIR PARTS CALL OR WRITE Anaheim Door 4900 E LaPalma Anaheim CA 92807 Phone 1 714 779 1919 ...