ANCHEER
16
Warranty
One-Year Limited Hardware Warranty
Your electric bike includes a One Year Limited Hardware Warranty. ANCHEER provides warranty
service for the electric bikes. If there is a hardware defect and a valid claim is received during the
warranty period, we will resend new parts within the scope permitted by law.
The Warranty covers product defects in materials and workmanship under normal use. This
Warranty is limited to original purchasers and is not assignable or transferable.
The Warranty starts on the date of your purchase and lasts for one year (the "Warranty Period")
and the Warranty Period is not extended if the product is repaired or replaced.
The Warranty does not cover any damage due to: improper use; failure to follow the product
instructions or to perform any preventive maintenance; unauthorized repair; external causes
such as accidents, abuse, or other actions or events beyond our reasonable control.
Customer Services
We provide lifetime customer support services. For any questions about the product,
please contact customer service from where you brought the equipment. We will be happy
to answer your questions.
Accessories
Warranty Period
Service Content
Quality Problem
A year
A year
A year
A year
A year
Motor
Controller
Charger
Lithium
Battery
Accelerator
Free delivery of parts
Free delivery of parts
Free delivery of parts
Free delivery of parts
Free delivery of parts
Motor will not be able to
use
Natural conditions (such
as impact force cannot be
used except damage)
Failure occurs under normal
use
Failure occurs under normal
use
Can't charge discharge
under normal use
