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21

8: Maintenance and Repair 

8.1  Basic Troubleshooting 

   The following is a checklist of simple procedures you can do to insure that your system functions properly. 

 

 

Make sure that the phone is on the hook when not in use.

 This should be a common thing to check first when 

trouble-shooting a system. 

 

Make sure that the system is getting power.

 As the system’s power supplies are all located in one place, it is 

quite simple to check and make sure that the system is getting power. 

 

Make sure that none of the wiring has come loose.

 This can be checked first by checking the wiring at the 

main circuit board, by the power supplies, and then by dismounting the entrance station and the suspect room 

station, to check the wiring their.  

8.2  Checking System Wiring 

   The Anchor Intercom System uses a compromised design, making it easy for repair or service personnel to do 

maintenance. All that is needed to find problems in the system is a basic Multi-meter.  

   Each wire in the system has no more than two states. Please see the chart below, explaining the function and 

states of each wire: 

 

Wire (Color) 

Function / States 

Brown System 

Ground 

Red 

Voice and Video control wire.

 Normal: +9VDC and above; 

During Operation: +3VDC - +6VDC  

Orange 

Voice Line.

 Normal: +10VDC and above; During Operation: 

+1VDC - +4VDC 

Yellow 

Independent Control Line.

Normal: 0VDC; During Operation: 

+2VDC - +5VDC 

Green 

Open Door Signal.

 Normal: 0VDC; During Operation: +5VDC

 

Blue 

Door Open Light. 

Door Open: +20VDC and above; Door 

Closed: 0VDC

 

Purple Not 

Used 

Gray 

Video . 

0.2VAC - 1VAC during operation. 

 

White 

Video Signal -. 

Same as Brown(System Ground).

 

 

8.3  Troubleshooting the Room Station 

   Please use the flow chart on the following page to perform troubleshooting on the room station: 

 

8.4  

Adjusting the Entrance Station

 

  

Summary of Contents for AN-3668

Page 1: ...Anchor AN 3668 Video Intercom System User s and Installation Manual KP 800C AN 3668 GS 001 Please read this manual carefully and save for future reference ...

Page 2: ... Pre Installation 13 6 2 Installation of the KP 800C Entrance Station 13 6 3 Installation of the AN 3668 Room Station 14 6 4 Code Setting Board on the AN 3668 Room Station 14 6 5 Decoding Process 16 7 Detailed Wiring Diagram 18 8 Maintenance and Repair 21 8 1 Basic Troubleshooting 21 8 2 Checking System Wiring 21 8 3 Troubleshooting the AN 3668 Room Station 22 9 Specifications 23 9 1 AN 3668 Room ...

Page 3: ...ms in a dwelling A nc ho Fig 1 1 The Room Station AN 3668 Room Stations have three main buttons which are explained in the table below Door Open Button Triggers the electronic lock to open the door and let guests enter Monitor Button Turns on the monitor for surveillance of the entrance Call Button For communications with the Security Station The room station also includes a LCD monitor screen a t...

Page 4: ...g would simply enter the code number for the house he or she wants to visit and wait for the host to answer the call There are also several accessories that are needed for installation of the system the PW 104 Fig 1 2 The Entrance Power Supply one required for each entrance station in the system the Video Signal Amplifier used in systems with a large number of room station the Repeater used to mak...

Page 5: ...upply In addition to these items a system may also contain a Guard Station and various other types of security options such as Gas Leak Detectors Door and Window Alarms and Panic Buttons The AN 3668 also has an optional Auto Selector Controller for selecting which of several cameras to connect with in systems with multiple cameras Please contact your Anchor representative for more information on t...

Page 6: ...ing the guest enter Please note that the host must decide whether or not to let the guest enter within 30 to 40 seconds from the time the handset was lifted Otherwise the guest will have to enter the code again If the host does not hang up the handset the call will automatically be re routed to the control center guard station buildings without security stations do not have this function d Under n...

Page 7: ...LL button the entrance station will emit a Ding Dong sound indicating that the call has been received by the room station If a mistake is made entering the number the guest simply pushes the CLEAR button to clear the incorrect number and begin entering the number again If there is no response from the room station the guest can be connected with the control center guard station by pressing the SEC...

Page 8: ... consist of the following for less than 20 units one 6C one 3C 2V and one AC for 20 60 units one 6C two 3C 2V and one AC 60 150 units one 6C three 3C 2V and one AC We suggest using two separate conduits for the power and signal lines however in some areas the placement of power lines is governed by certain regulations Therefore please check with local regulations before deciding on a final placeme...

Page 9: ... 40cm Security Station Pre Installation Box Typical 90 60 40mm power box is suitable Should be as close to the guard station as possible 1 3 4 3 4 Room Station Pre Installation Box typical 90 60 40mm power box is suitable Each floor must have a extension box Recommended Size 400 300 100 mm Approx 30 40 cm from 3 4 3 4 8 ...

Page 10: ... If the wires become stuck use a lubricant to make them easier to pull b After the wires have been pulled up the horizontal master conduit tie a knot with the wires to keep them from falling back down the conduit c Use electrical tape to seal the exposed ends of the wires to prevent corrosion d If the system has a central control guard station and it is not connected directly to the entrance stati...

Page 11: ...nic Lock One 6C Wire Specifications Diagram Room Station Top Floor Distribution Box Room Station Ground Floor Distribution Box Entrance Station Central Control Guard Station 3C 2V 8C 3C 2V AC 8C 3C 2V 9C Please Note We suggest using wire diameter of at least 0 65mm or more for the control signal lines 6C or 9C 3C 2V 8C 6C 10 ...

Page 12: ...Yel Blue Final Room Station Yellow Green Blue EL A PT 1 Brown 2 Red 3 Orange 4 Yellow 5 Green 6 Blue Room Station Entrance Station Video Line Inner Line 7 and Outer Line 8 Insert Extra Room Stations here AC SOURCE Video Signal Resistance is usually 50 75 ohms If the resistance in the system is not at this level a resistor can be added here Backpanel ...

Page 13: ...Yel Blue Final Room Station Yellow Green Blue EL A PT 5 Brown 6 Red 7 Orange 8 Yellow 9 Green 10 Blue Room Station Entrance Station Video Line Inner Line 7 and Outer Line 8 Insert Extra Room Stations here AC SOURCE Video Signal Resistance is usually 50 75 ohms If the resistance in the system is not at this level a resistor can be added here Backpanel ...

Page 14: ...ss wires are required to be spliced together When splicing two wires of the same type we recommend twisting the two wires together at least 7 times and then using electrical tape to insulate the splice When splicing two different types of wire however we recommend twisting single core wire around the multi core wire again at least 7 times Below is a diagram illustrating the two different methods f...

Page 15: ...mately 120 140cm 4 4 above the ground 13 Please Note a If the unit will be exposed to rain please use a rain cover and add any necessary protection b Please take precautions to keep the camera lens away from exposure to direct sunlight This will prolong the life of the unit Please make sure that there are no obstacles within 1 meter 3 feet of the front of the unit This will improve the quality of ...

Page 16: ... Board on the Room Station Instructions 1 The code number setting board for each room station corresponds to the entrance station display For example if a room station was set to 1 2 3 then to call the room station you would need to enter 1 2 3 on the entrance unit s keypad in order to call that particular room station 2 Please note that these settings use binary numbers A complete list of binary ...

Page 17: ... 1 2 0 0 3 3 0 0 4 0 4 4 1 0 4 0 5 5 0 2 4 0 6 6 1 2 4 0 7 7 0 0 0 8 8 8 1 0 0 8 9 9 0 2 0 8 10 A 1 2 0 8 11 B 0 0 4 8 12 C 1 0 4 8 13 D Not Used 0 2 4 8 14 E Not Used Number represented Hexadecimal Symbol Displayed DIP Switch Position 1 2 4 8 15 F Not Used 15 ...

Page 18: ... room station receives a signal that matches it s own identification code it will automatically emit a ringing sound and the display will be powered on Room Station Code Set Switch Settings 001 002 003 004 005 006 007 008 009 010 16 ...

Page 19: ...trance Station there is a digital display for the code We recommend using the first digit to represent the address the second and third digits for the floor This will not only make it easy to remember each unit s number but also help with maintenance Example 1 To represent the room station located at No 1 8th floor use the code 1 08 08 to represent the 8th 1 to represent No Example 2 To represent ...

Page 20: ...7 Detailed Wiring Diagram 7 1 AN 3668 Detailed Wiring Diagram 5 6 7 8 9 10 11 12 18 Wiring Diagram DC IN BIRAID SHIELD CONDUCTOR BLUE GREEN YELLOW ORANGE RED BROWN ...

Page 21: ...TOR CONNECT TO PW 104 AND ELECTRONIC LOCK 4 PIN SELECT JUMPER SHORT ONLY ONE KP 800 OPEN TWO OR MORE KP 800 OR GUARD STATION EXIT 2 PIN VIDEO SELECT CONNECTOR CONNECT TO AS 001 1 ONLY ONE KP 800 PS The explain of connector are standard for connect on KP 800C COLOR INDEX COLOR INDEX COLOR INDEX COLOR INDEX BROWN 1 GREEN 5 WHITE 9 RED 2 BLUE 6 BLACK 0 ORANGE 3 PURPLE 7 YELLOW 4 GREY 8 19 ...

Page 22: ...TOR CONNECT TO PW 104 AND ELECTRONIC LOCK 4 PIN SELECT JUMPER SHORT ONLY ONE KP 800 OPEN TWO OR MORE KP 800 OR GUARD STATION EXIT 2 PIN VIDEO SELECT CONNECTOR CONNECT TO AS 001 1 ONLY ONE KP 800 PS The explain of connector are standard for connect on KP 800C COLOR INDEX COLOR INDEX COLOR INDEX COLOR INDEX BROWN 1 GREEN 5 WHITE 9 RED 2 BLUE 6 BLACK 0 ORANGE 3 PURPLE 7 YELLOW 4 GREY 8 19 ...

Page 23: ...C15V IN KP 800 1 2 3 4 4 PIN SELECT JUMPER 1 2 3 4 5 6 6 PIN MALE CONNECTOR 1 2 3 4 5 6 6 PIN FEMALE CONNECTOR 1 2 3 4 5 6 8 9 9 PIN FEMALE CONNECTOR VDA AC 220V 110V 1 2 3 4 5 6 7 8 AN 3668 PW 108 AC 220V 110V DC JACK DC18V IN 1 2 3 PW 104 AC 220V 110V EL A PT ELECTRONI C LOCK COAXIAL CABLE RG 58U CABLE WIRE 0 65mm ...

Page 24: ...C15V IN KP 800 1 2 3 4 4 PIN SELECT JUMPER 1 2 3 4 5 6 6 PIN MALE CONNECTOR 1 2 3 4 5 6 6 PIN FEMALE CONNECTOR 1 2 3 4 5 6 8 9 9 PIN FEMALE CONNECTOR VDA AC 220V 110V 5 6 7 8 9 10 11 12 AN 3668 PW 108 AC 220V 110V DC JACK DC18V IN 1 2 3 PW 104 AC 220V 110V EL A PT ELECTRONI C LOCK COAXIAL CABLE RG 58U CABLE WIRE 0 65mm ...

Page 25: ... System uses a compromised design making it easy for repair or service personnel to do maintenance All that is needed to find problems in the system is a basic Multi meter Each wire in the system has no more than two states Please see the chart below explaining the function and states of each wire Wire Color Function States Brown System Ground Red Voice and Video control wire Normal 9VDC and above...

Page 26: ...r to this area has been cut off A The DTR unit has failed B The Microphone has failed C The handset wire is cut D The amplifier IC has failed A Room Station s code is incorrectly set B Volume setting is too low C Decoding IC has failed D Sound IC has failed NO Is the Display functioning The System should be functioning Does the LCD brighten Does the LCD display an YES YES NO A The LCD has failed B...

Page 27: ...00 g 9 2 KP 800C Entrance Station Specifications Power Source 12VDC and 24VDC Power Consumption 6 Watts Maximum Video Output 1 V P P EIA CCIR Factory Set Audio Input 0 5 watt 1 watt Resolution 25 million pixels Min Illumination 0 2 Lux 0 Lux with infra red LED option Camera 1 3 B W CCD Operating temperature 10 to 55 Max wiring distance 500M Dimensions 300mm H x 225mm W x 65mm D 11 81in H x 8 86in ...

Page 28: ... and service of the unit except in cases such as disaster accident willful destruction by the owner or other people improper use such as placing the unit in an area exposed to rain but not installing proper protection for the unit After the end of this period service is offered at rates dependent on the condition of the unit Manufacturer Anchor Security Systems Co Ltd 4th Floor 1 No 70 Chien Liu R...

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