19
PRODUCT MANUAL
68/72ST Above Deck Compact Motor
™
FAULT
POSSIBLE CAUSE
ACTION
Excessive vibration or noise
from motor/gearbox unit.
Mounting surface not flat.
Relax tension on motor unit mounting bolts and try
running the motor. If this reduces noise/vibration,
rectify mounting surface and reinstall motor unit.
Motor stops;
push button LED flashes
The motor has cut out after
reaching the pre-set maximum load
for electrical operation of the winch.
Release the push button and run the winch with
reduced load.
Motor circuit overheated;
temperature above 60˚C (140˚F).
When the motor has cooled down sufficiently (this
may take some time), status will automatically
reset to normal and the winch will be ready for use.
Ensure adequate ventilation around the motor.
Running time has ex/- 4
minutes.
Release the push button and start again after
30 seconds.
Damaged control cable (push
button to motor).
Replace cable if necessary.
Motor will not start; push button
LED not illuminated.
Circuit breaker and/or battery
switch may be “OFF”.
Check and switch to “ON”.
No power supply to motor.
Check power cables are properly connected to the
battery and circuit breaker.
Push button disconnected.
Check control cables for push button and motor
are connected.
Motor will not start; push button
LED is illuminated.
Incorrect or insufficient voltage in
power supply to motor.
Restore normal voltage to power supply.
Damaged control cable (push
button to motor).
Replace cable if necessary.
Circuit breaker trips and switches
to OFF after being reset.
Refer to LED Status Code table in
this section of the manual.
Address fault identified in LED Status Code table
and reset the circuit breaker.
Incorrect or insufficient voltage in
power supply to motor.
Charge or change battery.
Check terminal connections.
Restore normal voltage to power supply and reset
the circuit breaker.
Thermal sensor wires disconnected
or damaged.
Re-connect thermal sensor wiring or replace if
damaged.
Motor circuit severely overheated;
temperature above 70°C (158˚F)
trips circuit breaker to OFF.
When the motor has cooled down sufficiently (this
may take some time), status will automatically
reset to normal and the winch will be ready for use.
Ensure adequate ventilation around the motor.
If problem persists or re-occurs contact your
Andersen dealer.
Circuit breaker trips and switches
to OFF while operating the winch.
Refer to Status Code Table in this
section of the manual.
Address fault identified in LED Status Code table
and reset the circuit breaker.
Green LED on circuit breaker does
not illuminate when circuit breaker
switched to ON, or flashes every
20 seconds in normal use.
MINUS wire from circuit breaker to
battery terminal is disconnected or
damaged.
Check cable and terminal connections at circuit
breaker and battery.
PCB or its terminals may be
damaged.
Contact your Andersen dealer, replace PCB if
necessary.
Circuit breaker trips, switches to
OFF and no status code flashes.
Current draw exceeds maximum
rating of circuit breaker.
Check electrical installation and ensure connections
to circuit breaker are correct.
Troubleshooting Guide
