12.
Appendix I - Warranty Information
Warranty and Return Statement
These products are sold by The Anderson Instrument Company (Anderson) under the warranties set forth in
the following paragraphs. Such warranties are extended only with respect to a purchase of these products, as
new merchandise, directly from Anderson or from an Anderson distributor, representative or reseller, and are
extended only to the first buyer thereof who purchases them other than for the purpose of resale.
Warranty
These products are warranted to be free from functional defects in materials and workmanship at the time the
products leave the Anderson factory and to conform at that time to the specifications set forth in the relevent
Anderson instruction manual or manuals, sheet or sheets, for such products for a period of two years.
THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES WHICH EXTEND BEYOND THE
WARRANTIES HEREIN AND ABOVE SET FORTH. ANDERSON MAKES NO WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE
PRODUCTS.
Limitations
Anderson shall not be liable for any incidental damages, consequential damages, special damages, or any other
damages, costs or expenses excepting only the cost or expense of repairs ore replacement as described above.
Products must be installed and maintained in accordance with Anderson instructions. Users are responsible
for the suitability of the products to their application. There is no warranty against damage resulting from
corrosion, misapplication, improper specifications or other operating condition beyond our control. Claims
against carriers for damage in transit must be filed by the buyer.
This warranty is void if the purchaser uses non-factory approved replacement parts and supplies or if the
purchaser attempts to repair the product themselves or through a third party without Anderson authorization.
Returns
Anderson's sole and exclusive obligation and buyer's sole and exclusive remedy under the above warranty is
limited to repairing or replacing (at Anderson's option), free of charge, the products which are reported in
writing to Anderson at its main office indicated below.
Anderson is to be advised of return requests during normal business hours and such returns are to include a
statement of the observed deficiency. The buyer shall pre-pay shipping charges for products returned and
Anderson or its representative shall pay for the return of the products to the buyer.
An RMA (Return Merchandise Authorization) must be obtained from Anderson Customer Service before
returning merchandise.
Approved returns should be sent to:
Anderson Instrument Co., Inc.
156
Auriesville
Rd.
Fultonville,
NY
12072
ATTN: Repairs
Write RMA number on outside of package also
Revision 3.0
Section 12
1
