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EN
The TigIR™ can be cleaned with clear water (optionally
with detergent - do not use strong chemical cleaning
agents) and a brush or cleaning cloth.
We have built theTigIR™ as small and light as pos-
sible. Nevertheless, it is very sturdy and therefore
hardly any damage is to be expected in daily use.
Nevertheless, if damage should nonetheless dama-
ge occur or components be lost, we will be happy to
send you spare parts.
Repair
If the device should be defective, please send us an
e-mail with the date of purchase and a copy of the
invoice before sending it to us for repair:
info@andres-industries.de
You will then receive an RMA number. If the repair
takes place within the warranty period, we cannot
guarantee that you will receive exactly your device
back. As a rule, you will receive an updated version
with the latest firmware version.
Update service
Our products are constantly being developed. Further
developments of the TigIR™ are also taking place
continuously. In order that your TigIR™ is always up to
date, we offer an update service with costs. You can
send your TigIR™ to us and we will update the firm-
ware. Finally, the device is checked for watertightness
and provided with a fresh nitrogen filling, then it is
returned to you completely refurbished. You will find
information on this on our website.
We would also be happy to advise you personally.
Repair and spare parts service
Cleaning and care
Thread cap
A thread cap is delivered with your TigIR™. Its use is
optional and has an aesthetic function only.
Before mounting for example an adapter, the thread
cap should be removed so that the Rusan adapter is
not blocked by it.
You can remove the thread cap by pulling it off by
hand or carefully levering it out through the holes in
the thread with the help of a screwdriver.