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EN
1. Warranty protection
Andres Industries AG guarantees the consumer and/
or the entrepreneur that the TigIR™ has the properties
promised in the performance/article description
and that it is free from design faults, material and
manufacturing defects.
The state-of-the-art technology and scientific
knowledge at the time of manufacture of the product
shall be decisive. The warranty of two years covers the
proper functioning of the thermal image sensor, the
built-in electronic components and the use of defect-
free materials, especially their surfaces. The warranty
becomes void if housing screws or optical elements
are adjusted. The device may only be opened by the
manufacturer. Otherwise, damage to the device may
occur that is not covered by the warranty.
2. Warranty terms
The warranty is valid under the following conditions:
– if the TigIR™ is used properly in accordance with the
operating instructions;
– if the TigIR™ is maintained and cared for in accor-
dance with the operating instructions;
– for mounting and installation in accordance with
the operating instructions and the installation re-
gulations;
– if the limit values for supply voltage and environ-
mental influences are observed in accordance with
the operating instructions and installation regula-
tions;
– by avoiding chemical and physical influences as
well as the use of unsuitable cleaning agents and
the use of unsuitable tools;
– if unauthorised additions and conversions are not
carried out;
– if the TigIR™ is used as intended;
– if the buyer registers the product with Andres Indus-
tries AG within one month of purchasing it, giving
the name and address as well as the type designa-
tion and serial number of the purchased product,
unless the buyer has already purchased the product
directly from Andres Industries AG.
A settled warranty case does not lead to a new warranty
of two years, the remaining warranty
period from the original warranty period also applies
to the replacement product.
Should the English translation differ from the German
original, the German original version is legally binding.
3. Warranty service
In the event of a defect or deficiency of the TigIR™,
the guarantee comprises, at the reasonable discretion
of Andres Industries AG, a free repair or a free
delivery of spare parts or replacement of the similar or
corresponding product. Andres Industries AG reserves
the right to adapt the warranty
service to technical progress. Costs for assembly,
disassembly and transport as well as expenses,
postage and the like are excluded from the warranty.
Consequential damage, loss of business and loss of
profits due to a defective or faulty Andres Industries
product are also not covered by the warranty.
4. Exclusion of warranty and proof of warranty
The claim to warranty services is only valid if the faulty
product is presented to Andres Industries AG or the
authorised entrepreneur within the warranty period,
but at the latest by the end of the working day following
the end of the warranty period, together with the
corresponding sales receipt or the dated invoice. The
corresponding proofs of purchase must therefore be
kept until the end of the warranty period.
5. Beginning of the warranty
The warranty period of two years begins with the
handover of the TigIR™ to the consumer or authorized
entrepreneur. The warranty entitled entrepreneur are
not credited to those of the consumer.
6. Warranty extension
Within the registration period of two weeks after
purchase a warranty extension of 1-5 years is possible.
Please ask for the necessary steps at:
info@andres-industries.de
Warranty statement
