14
Troubleshooting
Symptom
Possible cause
Possible solutions
No heat.
No Fan.
No power.
Be sure the unit is plugged in.
Make sure the power is switched
on.
Check the outlet is working.
No heat.
No fan.
Broken wire in unit.
Do not use the appliance, send it for
repairs.
Return for service.
Slow drying.
Trays overfilled.
Fan jammed or running to
slowly.
Air leaks due to warped or
improperly stacked trays.
Air must flow freely around food
for proper drying. Reduce quantity
in trays or rearrange food.
Check for foreign objects jamming
fan.
Check that the food on the trays is
not blocking air flow through tray
stack. Make sure central chimney
of tray is not obstructed.
Uneven drying.
Variation in food thickness
and ripeness.
Trays not rotated.
Too much food in drying
trays.
Check that the food is of similar
thickness.
Rotate trays once or twice during
dehydration process.
Check that the food on the trays is
not blocking air flow through tray
stack make sure central chimney of
tray is not obstructed.
Overheating or
insufficient heat.
Temperature control not
functioning at proper range.
Temperature in the lowest tray
should be approx. (60˚ C) with
empty trays in place. If
temperature varies significantly,
adjust accordingly or return for
service.
Noisy fan/ motor.
Foreign matter in fan.
Motor bearing worn.
Check for foreign objects jamming
fan.
