42
10 FAQ
If your system does not work, please do the following. If still not out of the question, please
contact with our company customer service center.
Fault
Reason
Solution
Startup failure
Low battery
Supply external power and charge the battery.
System down
Reset the GPS navigator.
Sudden power cut
Low battery
Supply external power and charge the
battery.
No/ vague display
Low backlight
Turn up the backlight.
Backlight off
Tap the screen with the touch pen.
Incorrect tapping response Touch
screen
not
calibrated
Recalibrate the screen.
No sounds
Low volume
Turn up the volume.
Poor contact of earphone Connect the earphone.
Communication with PC
Poor USB connection
Connect the USB cable.
GPS signals reception
failure
Weak GPS satellite
signal
About 3 minutes are needed for low
intensity of local GPS satellite signal.
Loss of map data
Accidental deletion
Contact your agent or distributor.
Input a new password after recovering
the GPS data.
[tip]: 1. long press power button for 8 seconds, the device will force the shutdown.
2. original factory set and clear all data, please press the menu button → settings → privacy →
restore factory settings.
Selection of resetting the device will delete the Google account,
system and application data and settings, download the application, please use this carefully.
3. After the upgrade of the system, third party program installed will be unable to use or
data loss. this is a normal, not a system failure, you need to download and install third
party applications again. Backup before update.
Note: When charging the fuselage will be hot, which belongs to the normal situation,
Please Don 't worry