background image

HAVING 

REGISTRATION

 

ISSUES?

I ENTER A PASSWORD BUT IT DISAPPEARS

Use a password that is 6-12 characters using
only letters and numbers- no symbols.

THE REGISTER BUTTON ISN'T LIGHTING UP

Ensure you've manually entered the verification
code and are using a password that is 6-12
characters with only letters and numbers

I'M REGISTERED BUT CAN'T LOG INTO THE APP

Click 'Forgot Password' and reset to one that is
6-12 characters using only letters and numbers.

MY WATCH'S QR CODE IS SHOWING '000000'

Make sure your SIM is activated, insert or re-
insert chip side up, cut corner going in first, and
push deeply until it clicks into place. Go to
Settings-Reboot and wait up to 5 minutes.  The
code will automatically change with service.

APP

 

WATCH REGISTRATION ISN'T COMPLETING

Remove punctuation from the Nickname.
e.g. enter name as 

Sarah

, not 

Sarah's Watch

I NEED TO CHANGE MY APP ACCOUNT REGION

Log back in to your previous, incorrect region.
Go to ME and click Delete Account.  Re-register
your account to North America.  You may use
your previously registered email address. 

NEED MORE HELP?

 

Visit our Support page or call us on +1 888 787 4757 (8am-

3pm Mon-Fri MST) or email us at support@angelwatchco.com

21

Summary of Contents for R Series

Page 1: ...SERIES R USER GUIDE 21 5 AWCR Angel Watch FREE SIM CARD NOW INCLUDED SIM CARD PACKED SEPARATELY DON T THROW IT OUT ...

Page 2: ...ly 10 month and enjoy no risk of overage charges and free international calling Please read this manual carefully to setup your watch correctly and really get the most out of it HD Camera Waterproof SIM Card Slot Rear Magnetic USB Charging Dock Vital Sign Sensors WELCOME TO ANGEL WATCH Flashlight Power On SOS Button Speaker Angel Watch Back Button Microphone Angel Watch USA Only Red Pocket Mobile ...

Page 3: ...Photo and Video Camera Voice and Picture Messaging Discreet Remote Listening Sound Guardian Heart Rewards to Gamify Good Behavior Secure Parent Controlled Phone Book Do Not Disturb Class Schedule Fall Alert Medication Reminder Lost Watch Finder Internet Social Media Free Weather Conditions Outside Temperature Multiple Alarm Clocks Do Not Disturb 16 Languages Worldwide GSM Network Compatibility Low...

Page 4: ...f service If no service is available see p 6 reboot outdoors and try again Download the Angel Watch app Accept all permissions and create an account Password must be 6 12 characters only letters numbers Select NORTH AMERICA as your account region Pair your watch with the Angel Watch App On the watch open the QR Code app then press RegCode On the app tap to scan watch code Set a nickname for the we...

Page 5: ...ou will never get charged for overage usage and there s even free international calling to 80 countries all for just 10 month This can be paused or stopped without any penalties We only offer support for Red Pocket Mobile Other GSM networks are compatible but with varying degrees of difficulty to set up correctly If traveling you may use nearly all worldwide networks Angel Watch is fully unlocked ...

Page 6: ...Shutdown 4 Unscrew the watch s water resistant SIM cover and insert your activated SIM card with the chip face up with the watch facing up and the cut corner edge going into the SIM slot first 5 Use the small SIM tool provided to push the SIM card in deeply until it clicks into place 6 Replace the SIM cover making sure to include the waterproof rubber seal ridge down Screw the cover back on so it ...

Page 7: ...no service Please wait a few minutes for the watch to obtain the network s signal If the triangle still remains the watch is either out of network coverage or your SIM was not activated correctly Try stepping outside and rebooting If that fails check the SIM in another phone with WiFi disabled If it does not work check the SIM activation or contact the network provider If you are having difficulti...

Page 8: ...download Allow all permissions 2 Register your new account ensuring that 3 To the right of the Scan QR Code line tap the icon to open the scanner 4 On the watch go to the QR Code app tap the RegCode and scan using the app 5 Set a nickname for the wearer without using apostrophes or symbols and update your relationship e g I am Mom Having issues registering Is your RegCode showing all 0 s Please se...

Page 9: ...hould be Airvoice Wireless Go to Settings Mobile Networks APN to confirm or update Reboot outside where GPS satellites can acquire the watch s position without obstruction If you are using another network provider search online for your provider s Android APN settings update in Network Settings and Use The watch s location on the map may show that it is far away from its actual location Allow 24hr...

Page 10: ...mbers who are able send voice picture texts to the watch Messages are shared within the Family Member group The Line app offers direct messaging FRIENDS Up to four Angel Watches can add each other as friends for direct voice and picture messaging To add a friend ensure watches are connected to the same WiFi and have bluetooth enabled Place watches close together open the Friends on all watches and...

Page 11: ...anned and added the watch to their own account and had the connection approved by the administrator CAMERA Take HD pictures straight from the watch GALLERY View pictures taken from the watch For your child s safety it is not possible to export or share pictures from the Gallery CHILDHOOD View class schedules as entered into the Angel Watch app with Timetable for easy visual access to classes and o...

Page 12: ...ngel Watch app APP STORE Install available child safe applications Line is a third party app available across multiple platforms that allows communication outside of the Angel Watch ecosystem Click Start enter the watch s phone number accept all terms and continue registration Unable to receive Line s activation SMS on the Angel Watch app Enable Receive Watch Text Messages on the app Failing that ...

Page 13: ...tes the watch should be worn for nearer an hour prior Ensure a tight fit while reading Readings may be less accurate in colder or warmer than average conditions Readings can be taken remotely with the app HR BP Also take Heart Rate and Blood Pressure remotely using the app Results are then sent back to your app and saved for your future reference A good healthy resting Heart Rate for children aged...

Page 14: ...h using WeChat This can be done using the Line app CALL Enter the watch s phone number here to call it although it may be easier to just save your child s number as a regular cell phone contact MAP Tap on the map and press green pin in the information box to fetch your watch s location Note the source being used to find the watch s location is indicated in the map s address box GPS 5m 50m Clear vi...

Page 15: ...fy good behavior with love hearts e g 10 love hearts earned in a week for a pizza night REMOTE CAMERA Concerned about safety and need images Capture images remotely that save in the app 14 Toggle between current and all Angel Watch users on the same screen See selected Angel Watch user s location See your location as the app user Create Geo Fences to be alerted when the watch enters or exits the a...

Page 16: ... add contacts without providing full access to the watch location contacts etc SOS Three numbers can be entered as emergency contacts When the SOS button on the watch is pressed for 3 seconds it will call the numbers in order one after the next until answered SOS notifications are sent to all Family Members App notifications must be enabled by the app user to receive SOS push notifications LOCATIO...

Page 17: ...econd number and so on in two full cycles six call attempts before terminating MEDICATION REMINDER SERIES R ASSIST ONLY You can set multiple medication reminders to go off either once every day or only on set days Your medication reminder is a text prompt on the watch itself You may also add an audio prompt that you can record yourself Press and hold the to record Release to end your recording Use...

Page 18: ...or alone has the sole ability to approve or reject connection requests For your children s safety only approved Family Members can make receive video calls The Line app can circumvent this DO NOT DISTURB Select up to four times on specified days where incoming calls and messaging will be blocked PHONE BOOK Add up to 10 phone numbers to your Angel Watch s phone book Enter the number in the followin...

Page 19: ...numbers using the keypad or disable the GPS SCHEDULE SHUTDOWN Set times for watch to either reboot or shutdown If you are in an area of intermittent coverage or on the move frequently rebooting daily to refresh your network may be helpful LANGUAGE Choose to select from 16 languages TIME ZONE Over ride your watch s automatically selected network date and time BODY TEMPERATURE MEASUREMENT Remotely r...

Page 20: ...ou may also update WiFi in the watch s settings directly REMOTE SHUTDOWN Remotely shutdown your Angel Watch RESET DEVICE Restore your Angel Watch to factory settings If you do not see this setting or are unable to communicate with the watch you can also reset the device with a SIM swap Exchange the SIM for any other reboot and the device will reset You will need to re register your watch Ensure yo...

Page 21: ... monitoring and one press emergency dialling the Angel Watch Assist is a dignified solution when maintaining that bond matters We re a small family business and deeply care for our customers We find it a pleasure to work through and solve issues for our customers and we love reading reviews from those who are delighted with our assistance We would be so grateful if you took the time share your pos...

Page 22: ...ake sure your SIM is activated insert or re insert chip side up cut corner going in first and push deeply until it clicks into place Go to Settings Reboot and wait up to 5 minutes The code will automatically change with service APP WATCH REGISTRATION ISN T COMPLETING Remove punctuation from the Nickname e g enter name as Sarah not Sarah s Watch I NEED TO CHANGE MY APP ACCOUNT REGION Log back in to...

Page 23: ...er going in first Push in deeply to click in place with the black SIM tool provided and reboot WHEN I SWIPE DOWN I SEE A TILTED TRIANGLE Your SIM is either not activated or your current coverage area is insufficient for the network MY WATCH KEEPS SAYING OFFLINE 1 2 3 4 5 If issues persist Reset Device using the app Q The GPS shows the location way off A Find which location source your watch is usi...

Page 24: ...device Vital Sign readings alone cannot predict health issues or underlying conditions Should your readings cause concern please consult your physician and repeat your vital sign tests with professionally calibrated medically certified equipment Always contact your local emergency service provider in emergencies Aim to maintain a healthy lifestyle that places you within the recommend vital sign ra...

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