14
The front USB-A port supports 7.5W fast charging for Apple
Watch/AirPods.
Q8: Why can't the three USB-A ports on the back support
charging?
A: The rear three USB-A ports only work when the dock is
connected to a laptop. They only support a power output of
4.5W and so charging your phone or tablet is not recommended.
These ports are designed for connecting peripherals such as a
mouse or keyboard.
Q9: When I connect my headphones to the audio jack, the
sound continues to play through my MacBook speakers. Do I
have to change any settings on my Macbook for the audio to
come through the headphones?
A: You can change the output device manually as follows:
System Preferences - Sound - Output - Select the Sound Output
Device
Q10: My computer supports desktop extension to dual
monitors, but there is no display on the 2nd monitor.
A: Sometimes the 2nd monitor will not automatically be
displayed. You may have to use the Intel, Nvidia, or other
compatible graphics card app to ‘unhide’ the second monitor.
The operation is as follows: Intel Graphics Settings - Monitor -
Multi-screen Display - "Select one or more active monitors".
Q11: Does the dock support Linux OS and Chrome OS
？
A: Yes
5K (5120 x 2880 @ 60Hz) via the Thunderbolt 3 downstream
port.
4K (4096 x 2160 @ 60 Hz) via the HDMI port.
Maximum dual monitor resolution:
4K (4096 x 2160 @ 60 Hz) via Thunderbolt 3 downstream port
and HDMI port.
Maximum triple monitor resolution:
4K (4096 x 2160 @ 60 Hz) via HDMI port.
2 × 4K@30Hz via the Thunderbolt 3 downstream port using a
USB-C to dual HDMI adapter.
Q5: Why does the dock feel warm?
A: When the dock is fully loaded, it’s normal for there to be
some increase in temperature.
Q6: The charging output of the dock is listed as 85W, which is
lower than my MacBook charger’s output. Will the dock still be
able to power my MacBook?
A: This dock supports up to 85W of charging via the
Thunderbolt 3 port on the back of the dock (indicated with
a computer icon). It will charge slower than an 87W/96W
MacBook charger, but it will still charge at a relatively high
speed.
Q7: Can the dock support fast-charging for phones?
A: Yes, the USB-C Power Delivery port (indicated by “PD”)
supports up to 18W fast-charging for iPhone 8 and later, Nexus
5X/Nexus 6P, Google Pixel/Pixel 3XL, Samsung S9/S10/S20/
Note 9/ Note 10, LG V30+/V40, and Sony XZ2 Premium/XZ3.
