Anker PowerExpand Elite 13-in-1 Thunderbolt 3 Dock, User Manual

Page 1: ...User Manual PowerExpand Elite 13 in 1 Thunderbolt 3 Dock ...

Page 2: ...e of Contents Important Safety Instructions Introduction System Requirement What s in the Box At a Glance Using Your Thunderbolt 3 Dock Port Overview Specifications FAQ NOTICE 01 01 02 02 03 04 05 11 12 16 ...

Page 3: ...104 F 40 C 7 Open flame sources such as candles must not be placed near this product 8 Only use a dry cloth or brush to clean this product Introduction PowerExpand Elite 13 in 1 Thunderbolt 3 Dock is a full featured Thunderbolt 3 Docking that supports Daisy Chain Its multiple ports provide expandability that enables you to easily connect your devices such as Thunderbolt compatible devices and USB ...

Page 4: ...d X390 T490 T590 Swift 7 5 3 Spin 7 5 3 ZenBook Pro Duo NoteBook 9 Pro NoteBook 9 Pen NoteBook 9 System Requirements The host device must support Power Delivery and DisplayPort Alt Mode or USB C 3 1 generation 1 or 2 Compatible Operating Systems macOS 10 12 or later Windows 8 10 iPadOS What s in the Box Thunderbolt 3 Dock Thunderbolt 3 cable 0 7m Power adapter Power cord Manual ...

Page 5: ...nstream Port 40 Gbps 15W USB 3 1 Gen 1 USB A 5 Gbps 5V 0 9A Gigabit Ethernet ThunderboltTM 3 Upstream Port 40 Gbps 85W HDMI 2 0 DC IN 20V 9A Audio In Out USB 3 1 Gen 1 USB A 5 Gbps 5V 1 5A USB 3 1 Gen 2 USB C 10 Gbps 5V 0 9A USB 3 1 Gen 2 USB C with Power Delivery 10 Gbps 5V 3A or 9V 2A ...

Page 6: ...04 C C W p L Using Your Thunderbolt 3 Dock Power on Your Dock Plug one end of the included power adapter into the DC IN port and the other to the power outlet ...

Page 7: ...ovide pass through charging for laptops at a maximum output of 85W 5V 3A 9V 3A 15V 3A 20V 4 25A Laptop Make sure your laptop is Thunderbolt 3 compatible or has a USB C port that supports Power Delivery and DisplayPort Alt mode LED Indicator Guide LED indicator Description Solid green Powered on Solid blue Thunderbolt cable is connected Off Powered off ...

Page 8: ...ream Thunderbolt 3 port Downstream Thunderbolt 3 Port The downstream port supports daisy chain of up to 5 additional devices This means you can use this port to transfer data at a higher speed or connect to external monitors When connected to a laptop s USB C data port using a Thunderbolt cable the Downstream Thunderbolt 3 port will provide USB 2 0 data speeds only and does not provide daisy chain...

Page 9: ...ve or other USB storage devices It provides data transfer at speeds up to 10Gbps USB C 3 1 Gen2 Port with PD 18W It provides the same functionality as the USB C 3 1 Gen2 port With its compatibility with Power Delivery 3 0 Quick Charge 4 0 it also can be used to charge your phones or tablets ...

Page 10: ...08 USB 3 1 Gen1 Ports The Thunderbolt 3 dock features four USB ports 4 x 5 Gbps They can be used to connect to USB devices such as a USB keyboard USB mouse or USB storage device ...

Page 11: ...DXC SDHC and standard SD cards The microSD Card Slot enables you to insert an SD 4 0 card to copy files to and from your device Micro SD SD Ethernet Port The Thunderbolt 3 Dock features one Ethernet port To use the Ethernet port on the dock connect the dock to a router or modem at 10 100 1000 Mbps using an Ethernet cable Your computer will be connected to the network ...

Page 12: ... via the HDMI port or Downstream Thunderbolt 3 port respectively or you can connect two monitors simultaneously using both ports With an HDMI port you can connect to a monitor to stream video at resolutions up to 4k 60 Hz While if you connect your monitor via the Downstream Thunderbolt 3 port the maximum resolution is as high as 5K The following table lists the supported resolutions The resolution...

Page 13: ...2560 x 1600 60 Hz 30 Hz FHD 1920 x 1080p 60 Hz 30 Hz Downstream Thunderbolt 3 Port 5K 5120 2880 60 Hz 4K 3840 x 2160 60 Hz 2K 2560 x 1600 60 Hz 30 Hz FHD 1920 x 1080p 60 Hz 30 Hz Two monitors Connected to HDMI and Downstream Thunderbolt 3 Port Resolution Video Display Frequency 4K 3840 x 2160 60 Hz 2K 2560 x 1600 60 Hz 30 Hz FHD 1920 x 1080p 60 Hz 30 Hz ...

Page 14: ...Depth 41 9 mm 1 6 in Weight 490 g 17 3 oz Ports SD Card Slot SD 4 0 UHS II microSD Card Slot SD 4 0 UHS II Audio In Out USB A Port 5 Gbps 5V 1 5A USB C Port 10 Gbps 5V 0 9A USB C Port 10 Gbps 5V 3A or 9V 2A Thunderbolt 3 Downstream Port 40 Gbps 15W Thunderbolt 3 Upstream Port 40 Gbps 85W USB A Port 5 Gbps 5V 0 9A HDMI 2 0 Port Gigabit Ethernet ...

Page 15: ...e be sure your Intel Thunderbolt software is installed You can contact our support team for confirmation Q3 What kind of cable should I use to connect the dock to my laptop A It s recommended that you use the included Thunderbolt 3 cable If you need to use a different cable due to loss etc then another Thunderbolt 3 cable should also be compatible Q4 How many external displays can this dock suppor...

Page 16: ...ere to be some increase in temperature Q6 The charging output of the dock is listed as 85W which is lower than my MacBook charger s output Will the dock still be able to power my MacBook A This dock supports up to 85W of charging via the Thunderbolt 3 port on the back of the dock indicated with a computer icon It will charge slower than an 87W 96W MacBook charger but it will still charge at a rela...

Page 17: ...rough my MacBook speakers Do I have to change any settings on my Macbook for the audio to come through the headphones A You can change the output device manually as follows System Preferences Sound Output Select the Sound Output Device Q10 My computer supports desktop extension to dual monitors but there is no display on the 2nd monitor A Sometimes the 2nd monitor will not automatically be display...

Page 18: ... settings For a Windows laptop you ll need to go into the BIOS to change the settings The operation is as follows Laptop Reboot Go to BIOS setting press F12 Different notebooks are different BIOS Setup Power Management USB wake support Q13 My laptop s USB C port supports DisplayPort Alt Mode After connecting the dock why does the Thunderbolt downstream port not support display A To support media d...

Page 19: ...n a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which ...

Page 20: ... Mongkok Kowloon Hong Kong This device complies with Industry Canada license ICES 003 Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts d...

Page 21: ...19 Customer Service 18 Month Limited Warranty Lifetime Technical Support support anker com US 1 800 988 7973 Mon Fri 9 00am 5 00pm PT UK 44 0 1604 936200 Mon Fri 6 00 11 00 GMT ...

Page 22: ...20 For FAQs and more information please visit Product Number A8396 PowerExpand Elite 13 in 1 Thunderbolt 3 Dock Anker Anker Japan Anker Deutschland Anker_JP ...

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