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10. Troubleshooting
Problem
Cause
Solution
The appliance is
not working.
The plug is not inserted into a mains
power point.
Connect the plug to the power point
and switch on.
The appliance is defective.
Contact the Customer Service
department. Refer to Warranty Page for
contact details.
Temperature control is set to 0.
Turn the temperature control to a
higher cooling level.
Check if there is a power failure.
Wait until the power resumes.
The house fuse has blown / Circuit
Breaker Tripped / Safety Switch
Tripped.
Fix Blown fuse / Reset Circuit Breaker
or Safety Switch.
The food is
frozen.
The cooling level is set too high.
Reduce the cooling level.
The temperature
of the stored
foods is not cool
enough.
and / or
The compressor
runs constantly.
Too much food is being stored.
Do not try to store too much food in the
appliance.
Not enough time waited after putting
warm food in the fridge
Wait longer for the food to cool.
The door is not properly closed or is
being opened too often.
Close the door or make sure that you
do not open it too often as the interior
temperature rises each time.
The set cooling level is too low.
Select a higher cooling level.
Door Rubber seal is not sealing
properly
Clean or replace door seal.
Not Enough ventilation around the
fridge.
Install fridge in a well-ventilated
environment. Refer to section
“Methods of Safe Installation”
The Room may be too hot or in direct
Sun light
Reinstall in a cool room and / or out of
direct sunlight.
Interior Light
does not turn on
No Power to the appliance.
Check power supply. Use a table lamp
or other electrical appliance to check
power is at the power point.
Light Globe has blown
Replace with new globe.
If condensation
forms on the
outside of the
Fridge.
Condensation may form on the
outside when the humidity is high,
such as during a wet season
This is the same result as the
condensation formed when chilled
water is poured into a glass. It does not,
therefore, indicate a malfunction
Wipe dry with a dry cloth
I hear a sound
like water flowing
A sound like water flowing is the
refrigerant flowing.
It does not indicate a malfunction
There are loud
operating noises
The appliance is not standing level.
Compensate for any unevenness in the
floor by using the adjustable feet
The appliance is touching the wall or
some other object
Set up the appliance so that it has a
minimum clearance of 5 cm on all
sides.
The cabinet’s
side panel heats
up
The side panel of the cabinet will heat
up when the door is opened or closed
frequently, when starting the unit and
when the unit operates in summer with
high ambient outside temperature
In such cases, do not touch the panel.
It results from the dissipation of the
heat from inside the cabinet, and it
does not indicate a malfunction with the
Fridge
