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14. Warranty Against Defect
12 Month Warranty
Thank you for your purchase from Kmart.
Kmart Australia Ltd warrants your new product to be free from defects
in materials and workmanship for the period stated above, from the
date of purchase, provided that the product is used in accordance with
accompanying recommendations or instructions where provided. This
warranty is in addition to your rights under the Australian Consumer
Law.
Kmart will provide you with your choice of a refund, repair or exchange
(where possible) for this product if it becomes defective within the
warranty period. Kmart will bear the reasonable expense of claiming
the warranty. This warranty will no longer apply where the defect is a
result of alteration, accident, misuse, abuse or neglect.
Please retain your receipt as proof of purchase and contact our
Customer Service Centre 1800 124 125 (Australia) or 0800 945 995
(New Zealand) or alternatively, via Customer Help at Kmart.com.au for
any difficulties with your product. Warranty claims and claims for
expense incurred in returning this product can be addressed to our
Customer Service Centre at 690 Springvale Rd, Mulgrave Vic 3170.
Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
For New Zealand customers, this warranty is in addition to statutory
rights observed under New Zealand legislation.
IMPORTANT!
For all technical queries or difficulties in operating the product and
for spare parts, contact H.E. Group customer service 1300 105 888
(Australia) and 09 8870 447 (New Zealand).
