Frequently Asked Questions
Q: Do we need a converter box?
A: Yes you would need a converter box if you do not have a digital TV. This is the general rule for all
antennas, not just the AX-912 alone.
Q: How do I know if my TV is digital?
A: There are tell-tale signs.
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If the TV was sold as "HDTV" or "DTV," it's supposed to have an ATSC tuner built in to it, so it
is a digital TV. If it was sold as "HD ready TV," then it does not have a digital tuner.
•
You can always check the specs in the owner's manual for your TV. Or if you no longer have
your TV's manual, you can go to www.google.com and search the make and model of your TV to
check.
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If your TV's menu has an option for "Scanning" (also sometimes called "Auto-Tune") for digital
channels, then it has an ATSC tuner. If it doesn't have a way to scan for digital channels, then it
doesn't have a digital tuner.
•
If you purchased your TV before 2009, it may be an analogue TV so it’s best to always double-
check
Q: I have more than one TV in my house. Can this antenna be used for all of them?
A: Yes. You may split the coaxial cable, but do keep in mind that each time you split the cable there will
be a decrease in reception strength as it travels through the various cables before reaching each TV.
Another option would be to purchase a Distribution Amplifier, which will keep your signal strength
strong and has multiple other ports for you to run various cables. Antenna Hub has a Distribution
Amplifier
category that you can browse through to purchase one.
Q: I did not receive my DC Adapter, where is it?
A: The AX-912 is not supposed to come with a DC (Direct Current) Adapter, because you are already
provided with an AC (Alternating Current) adapter. They serve the same purpose – powering the antenna.
DC adapters are for people who want to plug it into generators, car outlets, etc. AC adapters are useful for
transmitting electricity over long distances and controlling the surge of electricity passed, so naturally it is
the ideal option for your home installation.