FAQ
Q: No audio or video displayed
A:
1 ) Check the power supply to make sure the power light is on.
2 ) Ensure all the HDMI cables connected properly.
3 ) Check and make sure the correct HDMI input is selected on the TV.
4 ) If using a laptop, ensure the output setting is activated and display
setting is duplicated or extended desktop
Q: Display is unstable, splash screen, snowflakes or audio stuck.
A:
1 ) Check and make sure all connections are good and correct.
2 ) Try connecting HDMI source to display, if it is the same,
please change the source device.
3 ) Use high-quality high speed HDMI cable for transmitting 4K×2K UHD
signal.
