10 Troubleshooting
40
B40IB006EN-D
10 Troubleshooting
10.1 Error Messages
* not applicable for HTK 1200N (valid for other non ambient attachments)
10.2 General Messages on Display
10.3 Error Analysis
1. CCU 1000 does not start after turning it on.
Alarm
Message
Alarm
Name
Description
E01
Sensor
Break
The electronic circuit
of the temperature
sensor is interrupted.
E02
Loop
Break
The electronic circuit
of the heater is inter-
rupted.
E03
No Water
Flow
There is no or too little
water flow.
E04
Housing
Overtem-
perature
The protective ther-
moswitch in the sam-
ple stage housing is
activated.
E05
Air Cool-
ing Failure
Air cooling flow is off
or insufficient.*
E06
Sample
Holder not
mounted
The contact switch
does not detect the
sample holder.
E07
Chamber
not closed
The contact switch
does not detect the lid
of the instrument.*
E08
Current
cable dis-
connected
The contact switch
does not detect the
current cable.*
E09
CCU 1000
Air Cool-
ing Fail
The protective
thermoswitch inside
CCU 1000 is acti-
vated.*
E10
Other
Messages
Internal errors of
CCU 1000 --> con-
tact Anton Paar
GmbH.
E11
Sensor
Spread
Failure
Activated in case of
too big temperature
difference between
the sensors (sample
holder and heater).*
E12
Flow-Con-
trol Exten-
sion
missing
Activated in case of
missing flow control-
ler.*
E98
No /
Unknown
Instru-
ment pres-
ent
Activated in case that
there is no connection
between chamber
and CCU.
E99
No /
Unknown
module
present
Activated in case that
there is no power
module present.
Message
Description
8888
Normal during booting. If the mes-
sage doesn´t disappear after boot-
ing, the power module doesn´t boot
properly. Check the error code.
9999
This value is shown in case of sen-
sor break. Check the error code.
cause
action
mains cable
not
properly con-
nected
Make sure the CCU 1000 is
properly connected to
mains.
wrong
supply
voltage
Required voltage
AC 230 V ± 10 %.
mains fuse
blown
Replace mains fuses (see
chapter 11.4).
Alarm
Message
Alarm
Name
Description